There is no tea and coffee, no power back, for me they are given room on the 5th floor, there is no power i am lifting my luggage to the 5th floor through steps there no help for reception and waiter as well, i asked coffee or tea in reception they told me coffee machine is not working since 10 days, until unless they are not provided blanket as well, after asking there is no blanket, i have on-boarding at 2;30 but electricity get 4:30, there is no power back up, in stating they have argue with me, regarding room. Anyhow i give 3 ratings out of 5.