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Old Kasol, Kasol
26 Ratings, 12 Reviews
Last 10 Customer Ratings (Latest First)
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Poor Stay
I have ordered food around 10.30 as per their request They didn't deliver it to me I kept calling them for food No response Next day they just said sorry Without any shame We can say sorry only now what can we do This is there answer
Room: Classic with Balcony
The Royal Orchard Kasol
Dear Sir, Thank you for your feedback. We're truly sorry for the inconvenience you experienced with your food order. To clarify, when you placed your order, our team informed you that our kitchen closes at 10:30 PM. The order was then prepared for the requested delivery time of 11:30 PM. Our staff made multiple attempts to deliver your meal at 11:30 PM, but unfortunately, you were nowhere to be found, which prevented us from completing the delivery. We understand this was frustrating, and for that, our staff sincerely apologized the next day. They were genuinely upset that they couldn't get the food to you despite it being ready. We truly value our guests and regret that this situation led to a negative experience. Regards Team Royal Orchard Kasol
Excellent Stay
Wonderful experience.....best place to stay in Kasol. Friendly and helpful owners and staff....great ambiance with activities( table tennis, chess, uno, playing cards, musical instruments etc...) for kids and adults. Overall a great place to stay with friends and family.
Room: Classic Quad With Balcony
The Royal Orchard Kasol has replied on Thu Jun 19 20:01:31 IST 2025
Dear Team, Thank you so much for your incredibly kind words! We're absolutely thrilled to hear you had such a wonderful experience and consider us the 'best place to stay in Kasol. It makes our day to know that our friendly team, great ambiance, and the activities we offer (especially the table tennis, chess, and musical instruments!) added so much to your stay. Creating a welcoming and fun environment for friends and family is what we love to do. We can't wait to welcome you back for another memorable visit! Warm regards Team Royal Orchard Kasol
Good Stay
Location and ambience is very good. They have maintained decent environment at the entrance with games and music. Room was also good. The only thing needs improvement is food quality. Food prices are high and comparatively quality is very very poor.
Room: Deluxe double room with balcony
The Royal Orchard Kasol has replied on Thu Jun 19 20:02:48 IST 2025
Dear Guest, Thanks so much for your review! We're really happy to hear you enjoyed our location, ambiance, and the environment we've created at the entrance with games and music. It's great to know you found your room good too. We sincerely appreciate your honest feedback regarding the food quality and pricing. Please know that this is something we take very seriously. We're actively reviewing our menu and culinary processes to ensure our food consistently matches the high standards of our property. Your comments are incredibly valuable as we work to make these improvements. We hope you'll consider staying with us again so we can show you the enhancements we've made! Warm Regards Team Royal Orchard Kasol
Poor Stay
The food was ok. The wifi connection was really weak and no water was provided.
Room: Classic Bohemian Quad With Balcony
Nice stay great loca
familyHotel is located in the center of kasol, entry road is narrow but very spacious inside with ample parking. Small balcony adds to the beauty of stay. You can walk to the river behind hotel and also to the main market. Staffs are not prompt and no toiletries in the room. They also did not clean room during 2 night of stay. But overall very spacious and nice property.
Room: Standard - Mountain View With Balcony
The royal orchard kasol
groupAmazing stay. Breathtaking views. The service of the staff was very good. From check in till check out the staff took good care of us. I would recommend this hotel for anyone going to kasol
Room: Standard - Mountain View With Balcony
Excellent Stay
Room are good for family. Specially for kids. A lot of activites for kids but food is costly
Room: Standard - Mountain View With Balcony
The Royal Orchard Kasol has replied on Thu Jun 19 20:03:44 IST 2025
Dear Guest, Thanks for your review! We're so glad to hear you found our rooms good for families and that the kids enjoyed the activities we offer. Creating a fun and comfortable environment for all ages is really important to us. We've noted your feedback regarding the food cost. We're always working to balance quality and value, and we appreciate you bringing this to our attention. We hope to welcome your family back again soon! Warm Regards Team Royal Orchard Kasol
Excellent Stay
Excellent about of its location! absolutely in lap of hill. Expensive food rate. Overall 4. 5 out of 5.
Room: Standard - Mountain View With Balcony
The Royal Orchard Kasol has replied on Wed Apr 17 15:58:05 IST 2024
Dear Guest, Thank you so much for taking the time and sharing with us your candid feedback. We are delighted to know you enjoyed your stay with us and we would love to host you again on your next visit to Kasol. Thank You again! Team Royal Orchard Kasol
Excellent Stay
The rooms are clean and spacious with balcony to saok in the sun on cold days. The staff is polite and co-operative and special thanks to pk for giving good service.
Room: Standard - Mountain View With Balcony
The Royal Orchard Kasol has replied on Wed Apr 17 16:01:36 IST 2024
Dear Guest, Thank you so much for taking the time and sharing with us your candid feedback. We are delighted to know you enjoyed your stay with us. Our team works hard to make your trip a memorable one and its incredibly rewarding to know that we've succeeded in making your stay enjoyable. We would absolutely love to host you again on your next visit to Kasol. Thank You again! Team Royal Orchard Kasol
Excellent Stay
Nice stay, staff very friendly, clean bathrooms, balcony view, nice ambience, near bus stand and kasol market.
Room: Mountain View With Balcony
The Royal Orchard Kasol has replied on Wed Apr 17 16:02:50 IST 2024
Dear Guest, Thank you so much for taking the time and sharing with us your candid feedback. We are delighted to know you enjoyed your stay with us and we would love to host you again on your next visit to Kasol. Thank You again! Team Royal Orchard Kasol
Location is awesome
Hotel location is very central to kasol, no need to hike to reach hotel as is the case with many others. Staff is good. Hotel has a garden and tt area which is really great. Food options are limited in the hotel but that’s not much of an issue as it’s very near to market so other options are very accessible.
Room: Standard Room with Balcony
The Royal Orchard Kasol has replied on Wed Apr 17 16:03:51 IST 2024
Dear Guest, Thank you so much for taking the time and sharing with us your candid feedback. We are delighted to know you enjoyed your stay with us and we would love to host you again on your next visit to Kasol. Thank You again! Team Royal Orchard Kasol
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