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Surya Colony, Jodhpur | 2.7 km drive to Jodhpur Railway Station
321 Ratings, 181 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the friendly and helpful staff, noting their professionalism and warm hospitality. The property is praised for its cleanliness and good hygiene standards, providing a comfortable stay at a value-for-money price. The location is convenient for accessing local attractions, making it a decent option for travelers. Some guests mention limited food options and a need for better room amenities.
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Average Stay
staff behavior is very good they are very helpful and other than property was average
Room: Deluxe Room
Good Stay
5
Room: Deluxe Room
The Royal City Hotel has replied on Sat Sep 13 16:01:27 IST 2025
Thank you for your valuable feedback and for choosing The Royal City Hotel Jodhpur! We are delighted to know that you had such a pleasant experience. We will certainly pass on your kind compliments to our team members. We look forward to welcoming you back soon. Best regards The Royal City Hotel Jodhpur
Terrible Stay
This hotel big issue no tea. Coffee and tv also no working
Room: Superior Room
The Royal City Hotel has replied on Tue Apr 15 17:50:51 IST 2025
Dear Guest, Noted your concerns, we're checking on coffee, tea, and TV issues right away. Thanks & Regards, Gopal Kumawat General Manager
Poor Stay
familyThe hotel had provided us with really gray towels and they provide 1 per room no bathroom mat was provided or hand towel
Room: Superior Room
Worts rooms, washrooms smelling and poor facilities
Worst rooms not worth they charging and washrooms smells bad and no breakfast facilities after than they have in-house restaurant. Rooms have no proper ventilation and windows. Furniture in rooms like wardrobe is broken. Tv dish not working.
Room: Superior Room
The Royal City Hotel has replied on Wed Mar 06 18:40:19 IST 2024
Dear Guest, Thank you for taking the time out for your feedback. We are sorry and concerned that your experience fell short of your expectations. Your feedback is important to us as it enables us to constantly monitor and improve the care and service we endeavor to provide all our guests. At Prem Beacon, it is our constant endeavor to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely but clearly on this occasion, we have faltered and I take complete responsibility for the shortfalls you experienced. Please accept my heartfelt apology for the inconsistent service resulting in a less than perfect stay. Please be assured that your feedback is taken up with utmost sincerity with relevant departments. I assure you of our combined efforts and commitment to do all we can to ensure you have a delightful and memorable stay with us in the future. Will look forward to welcoming you back in not so distant future. Thanks & Regards, Umakant Pattanayak General Manager
Hotel was clean but its expensive according to service and room size
Hotel was clean but its expensive according to service and room size no bathroom slippers provide staff was behaving politely rest it's expensive in this budget
Room: Superior Room
The Royal City Hotel has replied on Fri Jan 26 01:05:41 IST 2024
Dear guest, Thank you for your feedback following your recent stay with us. We are extremely delighted to learn that you enjoyed your last visit with us. We do hope you will have the opportunity to travel back to Jodhpur and look forward to the pleasure of welcoming you back. Thanks & Regards, Umakant Pattanayak General Manager
Average Stay
The hotel staff was good but the room was not that good and bathroom sink was full of water no amenities were given no hot water was there
Room: Superior Room
The Royal City Hotel has replied on Tue Jan 23 00:37:13 IST 2024
Dear Guest, At the outset, we would like to thank you for your feedback. We thank you for your kind patronage and look forward to welcome you to the Prem Beacon, Jodhpur soon again Thanks & Regards, Umakant Pattanayak General Manager
Good hotel for family & cpl
This hotel is very good. Easy to reach it is centre of market. Staff is good& rooms are clean & food is tasty
Room: Deluxe Room
The Royal City Hotel has replied on Thu Jan 18 01:25:44 IST 2024
Dear guest, Thank you for your feedback following your recent stay with us. We are extremely delighted to learn that you enjoyed your last visit with us. We do hope you will have the opportunity to travel back to Jodhpur and look forward to the pleasure of welcoming you back. Thanks & Regards, Umakant Pattanayak General Manager
Very kind and active staff
Very kind, active and professional staff. They took extra steps in order to make my stay more comfortable. Quality and very clean rooms
Room: Deluxe Room
The Royal City Hotel has replied on Sun Mar 10 01:32:11 IST 2024
Namaste! It was wonderful to have you stay with us and thank you for choosing Prem Beacon, Jodhpur for your recent visit and for sharing your experience appreciating our colleagues. We are glad to know that we were able to live up to your expectation of service excellence and make your stay memorable with warm genuine care and smiles. Thanks & Regards, Umakant Pattanayak General Manager
Average Stay
Room was good. Hot shower. Only limited items were available from the food menu. There were cockroaches in the bathroom and closet.
Room: Deluxe Room
The Royal City Hotel has replied on Thu Jan 04 03:12:41 IST 2024
"Namaskar! Thank you for taking the time to share your wonderful experience at Prem Beacon, Jodhpur. We are thrilled to hear that you had a pleasant stay and that our team contributed to making your visit comfortable and enjoyable. We look forward to welcoming you again for another memorable stay. Thanks & Regards, Umakant Pattanayak General Manager"
Excellent Stay
familyGood place to stay and good reception, i travel-led jodhpur for some work, the manager of the place is also very friendly.
Room: Superior Room
Terrible Stay
familyVery disappointed when i saw hotel & room. Very basic hotel. No restaurant. When u will on the ac it will work like fan. No cooling. When u complain then they will start exhaust of ac. They can on off ac from outside. Only 2 people working in hotel one seat at reception & 2nd clean the room. Away from city also.
Room: Executive Room
The Royal City Hotel has replied on Tue Dec 05 03:42:04 IST 2023
"Dear Guest, Thank you for sharing your valuable feedback with us. My team and I would like to express our sincere apologies for not having lived up to the signature of Fern experience during your recent stay with us. We look forward to having an opportunity to restore your faith with us and would hope that we have the chance to do so in not-too-distant future. Thanks & Regards, Umakant Pattanayak General Manager "
Maintanence problem
Room ac not working and gisar is not working moskito present at the room this price varry low quality
Room: Deluxe Room
Hotel review
Clean and big rooms tv air conditioner was very good but food was not available in hotel and staff very good
Room: Deluxe Room
Good service
Room was clean. Staff is well mannered and supportive. Hotel location is very good, many tourist spots are near to the hotel
Room: Deluxe Room
Pathetic stay
Kindly do not trust by the picture. It’s way 3 km from city and pretty expensive. Just 2 people! one for reception and a old woman for cleaning. Rooms are badly maintained. Drainage stinks. It’s 1. 5km from bhagi ki kothi railway station.
Room: Superior Room
The Royal City Hotel has replied on Wed Aug 09 13:38:14 IST 2023
Dear Guest, Thank you for sharing your valuable feedback with us. My team and I would like to express our sincere apologies for not having lived up to the signature of Fern experience during your recent stay with us. We look forward to having an opportunity to restore your faith with us and would hope that we have the chance to do so in not-too-distant future. Warm regards Umakant Pattanayak General Manger
Terrible Stay
Poor hygiene basic amenities not available reception was rude behaviour.
Room: Deluxe Room
The Royal City Hotel has replied on Wed Aug 09 13:38:48 IST 2023
Thank you for sharing your valuable feedback with us. My team and I would like to express our sincere apologies for not having lived up to the signature of Fern experience during your recent stay with us. We look forward to having an opportunity to restore your faith with us and would hope that we have the chance to do so in not-too-distant future. Warm regards Umakant Pattanayak General Manger
Excellent
Quite affordable, clean rooms and polite staffs
Room: Executive Room
The Royal City Hotel has replied on Wed Aug 09 15:18:09 IST 2023
Dear Valued Guest, Thank you for your feedback following your recent stay with us. We are extremely delighted to learn that you enjoyed your stay with us. We do hope you will have the opportunity to travel back to Jodhpur and look forward to the pleasure of welcoming you back. Warm regards, Umakant Pattanayak General Manager
Superior
Staff was quit polite and staying here was remember-able
Room: Executive Room
The Royal City Hotel has replied on Wed Aug 09 15:18:47 IST 2023
Dear Valued Guest, Thank you for your feedback following your recent stay with us. We are extremely delighted to learn that you enjoyed your stay with us. We do hope you will have the opportunity to travel back to Jodhpur and look forward to the pleasure of welcoming you back. Warm regards, Umakant Pattanayak General Manager
Poor property and services
coupleThe property colour was sudden it was so hard to find the property and the property is staff is not corpora-ting nobody help me to put my luggage in my room or nobody is there to take orders for the restaurant i'm so unsatisfied with the services bathrooms are also not good below covers are dirty room freezer was not working first to bad i am so so unsatisfied with the property and the more and the pictures shown are so good but and real the property was not exactly look like that
Room: Superior Room
The Royal City Hotel has replied on Wed Aug 09 15:19:23 IST 2023
Dear Valued Guest, Thank you for sharing your valuable feedback with us. My team and I would like to express our sincere apologies for not having lived up to the Fern Experience during your recent stay with us. We look forward to having an opportunity to restore your faith with us and would hope that we have the chance to do so in not-too-distant future. Warm regards Umakant Pattanayak General Manager
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