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Review Of The Phoenix Hotel and Resort

Infantry Road, Bangalore | 1.6 km drive to MG Road

    User Rating & Reviews

    • everyone
    • family
    • group
    • business
    3.0
    Good

    40 Ratings, 11 Reviews

    excellent
    20%
    very good
    15%
    average
    30%
    poor
    15%
    bad
    20%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 3
    • 3
    • 2
    • 3
    • 5
    • 2
    • 5
    • 5
    • 1

    Rating Categories

    • Location4.6
    • Value For Money3.4
    • Food2.8
    • Facilities3.2
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    The property has a friendly staff that provides good service, making for a pleasant experience. It's located in the heart of the city with affordable rates. However, there are several issues reported, including poor room cleanliness, missing amenities like dustbins and toiletries, and complaints about broken facilities. Some guests faced booking confusion, which led to extra charges for upgrades. Overall, maintenance and housekeeping aspects need significant improvements for a better stay.

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