Hotel Review: Olivia Garden, Ludhiana
Rating: 2.5/5
Our stay at Hotel Olivia Garden in Ludhiana was average. While the hotel's amenities were satisfactory, there were some areas that fell short of expectations.
The rooms were okay, but the floors could have been cleaner. The pool, unfortunately, was not clean enough to use, which was a disappointment.
The food was overpriced and didn't quite match the quality expected. Overall, the experience was mediocre.
If you're looking for a staycation in Ludhiana, you might want to consider other options. However, with some improvements, Hotel Olivia Garden could potentially offer a better experience.
THE OLIVIA GARDENS
Dear Guest,
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations.
We would like to clarify that the condition of the pool during your visit was an unfortunate result of a sudden and severe storm the previous night, which disrupted our usual maintenance routines. While we strive to maintain the highest standards of cleanliness and hospitality, certain natural events can impact our operations temporarily. We regret that this affected your stay.
Regarding your other concerns, we take your comments seriously and are working with our team to ensure all aspects of the guest experience meet the standards we are committed to. We sincerely hope you’ll consider giving us another opportunity in the future—we are confident that with a clearer day and improved conditions, your experience would be much more enjoyable.
Warm regards,
Hotel Olivia Garden, Ludhiana
Management Team