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Review Of The Lake Castle

Hatma, Ranchi

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
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    3.6
    Very Good

    52 Ratings, 17 Reviews

    excellent
    37%
    very good
    23%
    average
    15%
    poor
    12%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 1
    • 5
    • 2
    • 3
    • 5
    • 5
    • 3
    • 4
    • 2

    Rating Categories

    • Location3.5
    • Cleanliness3.7
    • Value For Money4.0
    • Food4.0
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    This property boasts a polite and helpful staff, with good service and clean rooms. Guests appreciated the cozy accommodations and beautiful views, creating a pleasant stay overall. However, the location is often described as remote and difficult to access, which can be a hassle. Some reviews noted issues like lack of hot water and cleanliness concerns in certain areas. Overall, the hospitality seems to be a strong suit here, despite the location challenges.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    ananjan r.group

    Poor accommodation arrangement, filthy room, non working toilet facilities, excessive charges of rooms

    Travel Month: Aug 2025

    Room: Deluxe Room

    The Lake Castle

    Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Please know that this is not the standard we strive to maintain, and we are truly sorry that your expectations were not met. Your comments regarding the cleanliness, facility maintenance, and pricing have been noted with great concern. We take such matters very seriously, and immediate steps are being taken to address and improve these areas. We deeply value your feedback, as it helps us enhance our services. If you're open to it, we would appreciate the opportunity to speak with you further and make things right. Please feel free to reach out to us Thank you once again for bringing this to our attention. We hope to have the chance to welcome you again and provide a far better experience.

    5.0

    Rock Castle Review

    michael t.couple

    Accommodation was comfortable. staffs are cordial. Tea and Snacks were provided.

    Travel Month: Aug 2025

    Room: Deluxe Room

    The Lake Castle

    Thank you so much for your kind words. We're delighted to hear that you found the accommodation comfortable and that our team made you feel welcome and well taken care of. It's great to know you enjoyed the tea and snacks as well — we always strive to add those little touches to make our guests feel at home. Your feedback truly means a lot to us, and we look forward to welcoming you again in the future for another pleasant stay.

    3.0

    Bad Experience

    sanjay s.business

    Not good Property over charged no accomdation for driver I will not prefer to stay or not recomanded

    Travel Month: May 2025

    Room: Deluxe Room

    4.0

    nice service and location

    suresh c.business

    good stay......, good staff behaviour,.. .silent location .. ......nice service....clean and perfection

    Travel Month: Feb 2025 (5-Night Stay)

    Room: Deluxe Room

    2.0

    Hotel people charge extra 200 for one hour late check out

    rakesh k.loyalty-iconbusiness

    they have charged for one hour late checkout but they have not pre inform to checkout on time

    Travel Month: Feb 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    sushant.loyalty-icon

    Terrible. Super horrible. Not hot water, no food. Location is very remote. No hygiene. The service was soo worst checkout one day prior inspite of paying for 2 days

    Travel Month: Oct 2024

    Room: Deluxe Room

    4.0

    Good Stay

    soutik m.loyalty-iconfamily

    I had a nice and pleasant stay at this property. The staff behaviour was very good and service is also satisfactory. The only pain point of this hotel is its location. It is situated in a very remote residential area far away from market or main road.

    Travel Month: Aug 2024 (3-Night Stay)

    Room: Deluxe Room

    3.0

    Average Stay

    nitesh.

    My room was in ground floor and room was ok, but in washroom, shower switch for bathing not available also behind window lots of garbage bin kept there that was not good. Hotel staff was very cooperative.

    Travel Month: Aug 2024

    Room: Deluxe Room

    5.0

    Excellent Stay

    purusotam m.

    Excellent

    Travel Month: Jul 2024

    Room: Deluxe Room

    5.0

    Excellent Stay

    tapan s.family

    The hotel room was very cozy. The view from the balcony was breathtaking. The room service people were very polite and cooperative.

    Travel Month: Jun 2024

    Room: Club Room

    • user photos
    • user photos
    • user photos
    3.0

    Road and location not good

    susheel k.business

    As per price hotel area not justify they have charge much not good area and

    Travel Month: Oct 2023

    Room: Deluxe Room (Without Balcony)

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    trisha c.loyalty-icon

    Staff was polite. Rooms were clean and well maintained. Good service.

    Travel Month: Jul 2023

    Room: Deluxe Room (Without Balcony)

    4.0

    A good place to stay

    mohammad o.loyalty-iconsolo

    Food, amenities and services were all good except the location, it should have been closer to the road, though easily reachable.

    Travel Month: Jun 2023 (3-Night Stay)

    Room: Deluxe Room (Without Balcony)

    4.0

    The stay was good but road to hotel is not rig h

    shantanu k.family

    The hotel was good but the location of the hotel was not good it is inside few narrow street but any way hospitality of the hotel was good

    Travel Month: Apr 2023

    Room: Deluxe Room (Without Balcony)

    5.0

    Family freindly stay

    parthasarathi a.family

    Only suggestion to have lift and bengali cuisine

    Travel Month: Dec 2022 (3-Night Stay)

    Room: Deluxe Room (Without Balcony)

    • user photos
    3.0

    New hotel some amenities missing

    arunangshu d.solo

    The approach road is a bit of a mess but the hotel is new. Basic amenities like electric kettle, water glass etc need to be kept in the room. Staff is courteous. Parking is a bit tight for bigger cars.

    Travel Month: Aug 2022

    Room: Deluxe Room

    5.0

    Great place

    samir s.family

    Services are excellent. Food is

    Travel Month: Apr 2022

    Room: Deluxe Room

    The Lake Castle has replied on Thu Apr 21 13:45:33 IST 2022

    Thank you sir for your feedback.

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