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You are booking hotel for more than 30 days

Review Of THE IMPERIAL

Budha Marg, Kushinagar | 5.8 km drive to Kushinagar International Airport (KBK)

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.9
    Very Good

    56 Ratings, 24 Reviews

    excellent
    45%
    very good
    23%
    average
    20%
    poor
    7%
    bad
    5%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 2
    • 4
    • 5
    • 5
    • 5
    • 3
    • 3
    • 5
    • 1

    Rating Categories

    • Location4.6
    • Cleanliness4.5
    • Room4.3
    • Value For Money4.2
    • Food4.0
    • Security4.7
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    We are using generative AI to show you summarised user review

    Review Summary

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    • Staff is friendly and helpful, ensuring a great experience.
    • Food is excellent and well-prepared, perfect for Indian taste-buds.
    • Location is prime with major attractions just a short walk away.
    • Rooms are clean and spacious, providing a comfortable stay.
    Read more

    Sort by:

    Positive first
    5.0

    Excellent Stay

    shivendra p.business

    it's a good hotel and all the staff management very good space and polatliye behaviour

    Travel Month: May 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    shabdita k.couple

    Amazing food the chef is world class, the location is prime, the rooms are clean it’s a newly built property and amazing people. 10/10 on hospitality. Very comfortable stay.

    Travel Month: Apr 2025

    Room: Super Deluxe Room

    • user photos
    • user photos
    3.0

    Taking customer for granted

    deep k.loyalty-iconcouple

    It was just a night halt. The reception staff didn’t seem to be working in hospitality sector. The king bed had side table on only one side. Food was good. The card machine was not working and it was insisted that I make UPI payment

    Travel Month: Feb 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    veeresh k.business

    Food is excellent stay was also excellent nice and very clean rooms staff were very helpful and kind the location for sightseeing were all walkable distance overall a 5 star stay we had

    Travel Month: Feb 2025

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    1.0

    Very bad no break fast

    shreyans p.loyalty-iconbusiness

    Very bad as they are working forcefully. They treat foreigners very good but indians they treat as of. I experienced 2 days first they just removed break fast buffet @8am only said closed but the time was from 6-9am

    Travel Month: Feb 2025

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    5.0

    Clean good hotel with nice food and decent staff

    sasi i.loyalty-iconbusiness

    Rooms are neat and clean. Staff id service oriented. Food was also of a very good quality and taste.

    Travel Month: Sep 2024

    Room: Super Deluxe Room

    3.0

    Average Stay

    sudhir k.couple

    The location and the food was good but due to ongoing renovation work the campus was in mess. It should have been displayed. The staff were quite nice.

    Travel Month: Sep 2024

    Room: Deluxe Room

    5.0

    Excellent Stay

    pramod r.loyalty-icon

    Location is superb. Very neat and clean with spacious rooms. Restaurant is good and serving size is large.

    Travel Month: Apr 2024

    Room: Deluxe Room

    2.0

    Poor Stay

    jawahar r.loyalty-icon

    Hotel is only for people who comes for divine trip. We didn’t get hot water, there was no proper dormitory for drivers to stay, hotel has limited food option. I don’t have photos.

    Travel Month: Aug 2023

    Room: Super Deluxe Room

    5.0

    Excellent Stay

    arnab p.loyalty-icon

    Very nice hotel, especially the staff. Really enjoyed my stay here. All the attractions are just 5 minutes walk from the hotel.

    Travel Month: Aug 2023

    Room: Super Deluxe Room

    4.0

    If only the rooms were as grandiose as the outside

    filippo.couple

    Place looks imperial, lobby is huge, however the rooms are once again nothing to write home about also often we got 4 bottles of water free the imperial gives 2. Other than that hotel is very close to all the archaeological sites, staff is nice altho again poor english so do t expect to be understood other than for basic questions. Hot water wasn't really hot and the aircon is a super noisy wall unit that leaked, luckily we saw the puddle before it got out of control. Will try a different hotel next time.

    Travel Month: Mar 2023

    Room: Deluxe Room

    4.0

    Power supply for ac should be automatically on off, when it cuts any time. Manually it is useless due to which we could not sleep at night.

    ajai.loyalty-iconbusiness

    Ac shod be started automatically

    Travel Month: May 2022

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    shruti m.family

    The hotel maintains the safety standards with proper hygiene

    Travel Month: Dec 2020

    Room: Deluxe Room

    4.0

    Safe place to stay

    brijniti s.loyalty-iconcouple

    Friendly and helpful staff. Restricted entry. Very safe environment.

    Travel Month: Dec 2020

    Room: Deluxe Room

    4.0

    Good on location and service

    mayank a.loyalty-icon

    Great rooms and service. Very near to The tourist spots in Kushinagar.

    Travel Month: Feb 2020 (3-Night Stay)

    Room: Deluxe Room

    3.0

    Cheap way of cost cutting

    aditya n.family

    The tv connection was not working there. After complaining to make my trip executive the room was changed but to my surprise the cable connection in this new room was also not working. This wAs the real cheap way of cost cutting.

    Travel Month: Jan 2020

    Room: Deluxe Room

    5.0

    It was a very nice stay with great hospitality. Breakfast was tasty with lot of variety. Hotel staff very cooperative. Excellent stay

    suresh d.family

    Great service in a great hotel

    Travel Month: Nov 2019

    Room: Deluxe Room

    5.0

    Best in Kushinagar

    aditya n.family

    Near The main area. This beautiful hotel was enjoyed by my children a lot. Restaurant is good with homely environment.

    Travel Month: Aug 2019

    Room: Deluxe Room

    5.0

    Nice stay

    dhirender y.loyalty-iconsolo

    Good staff and good breakfast

    Travel Month: May 2019

    Room: Super Deluxe Room

    5.0

    Excellent Stay

    pranash h.loyalty-icon

    Good food, friendly people, WiFi was not working most of the times, hotel is perfectly located.

    Travel Month: Sep 2018

    Room: Deluxe Room

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