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INR
You are booking hotel for more than 30 days
GARCHUK, Guwahati
33 Ratings, 11 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Guests appreciate the kind hospitality from the owner, highlighting her excellent support during their stay. However, many reviews point out serious concerns about the property's cleanliness, maintenance, and overall management. Issues like dirty bathrooms, unkempt rooms, and unclear policies are common complaints, while the location received mixed feedback—some finding it offbeat, and others deeming it difficult to access.
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Worst location I've ever been to
Pathetic location. Its more like a haunted place. No lighting at all
Room: Deluxe Room
Poor Stay
It was a nice place but it was not maintained well. The room was not clean and there were spider webs in most of the corner. The owner was good and kind. Her hospitality was excellent.
Room: Deluxe AC
Terrible Stay
Unprofessional, unhygienic, mismanagement
Room: Deluxe AC
Hotel policy and room allotment is not clear
Please give proper information before allowing a guest inside. Just check the quality of caretaker in the hotel. We never expect that person could have so much information about room policy. It's the fault of the owner not the care taker. Policy of the hotel is not clear and anyone can get charged extra.
Room: Deluxe AC
The Homestead has replied on Fri Sep 20 22:20:44 IST 2024
Dear customer We are sorry you had to face issue at our place. Please be clear that ours is not a hotel its a homestay. So the facilities are according to that. There is no false information regarding that. The name itself says so. You cannot get a person from hotel management background to attend to you in a homestay. Also u booked a single room and demanded for a 2bhk which was not possible. Please be clear of the terms and location of the place before you book.
Excellent Stay
Ok
Room: Standard Non/Ac
Poor Stay
At first no caretaker present during arrival. Bathroom / toilet found dirty and soiled commode. Rooms ok. Kitchen area dirty. Response time very poor. Caretaker refused cleaning toilet. Owner never came. No documentation of guests done. Isbt 2 km away, but reaching that area also is an ordeal. Location bad. Property not maintained. Overall won't ever recommend this place.
Room: 2BHK
Very pathetic experience
coupleDo not visit/book this place, if you're two people and booking at this property.
Room: 2BHK
Good Stay
Nice stay. Although few amenities were missing considering the price eg. Tv, properly located fan or ac.
Room: Deluxe Room
Terrible Stay
The property owner told me that they are no longer connected with make my trip.
Room: The Homestead
The Homestead has replied on Tue Nov 29 01:30:01 IST 2022
Hello sir we are sorry if you faced any troubles because of us. But you never informed us about anything while in the property. We provide a very pleasant customer service. You must be mistaken about something. And reaching out to a company can be a little tough. There is a proper process to it. I obviously cannot connect you to mm t directly coz even as a host i cannot connect to them directly. And sir your ratings are quite unpleasant as we take utmost care of the hygiene and cleanliness in our property. Thanks
Excellent Stay
A wonderful stay, one of a kind, off beat location. Surely will return with family and friends. Highly recommended
Room: The Homestead
The Homestead has replied on Tue Nov 29 01:31:01 IST 2022
Thank you 🙏🏻 It was a pleasure hosting you
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