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Review Of The Grand Rajwada
Loniya, Seoni
User Rating & Reviews
- everyone
- couple
- family
- group
- solo
- business
Very Good
125 Ratings, 71 Reviews
Last 10 Customer Ratings (Latest First)
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Reviews Summary
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The property boasts a prime location with easy accessibility and ample parking space. Guests appreciated the spacious rooms and friendly staff. However, cleanliness and maintenance issues have been a recurring concern, with reports of dust, broken bathroom fittings, and dirty linens. While the food quality is often mentioned as average or poor, some guests found it satisfactory. The overall service has seen mixed reviews, with many highlighting the need for improvement in amenities and timely housekeeping.
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Positive first
1.0
Terrible Stay
shishir r.solo
It is a horrible experience with stinky room dark lobbies no towel rod in bathroom no remote for tv in room very poor room service very soggy mattress the bedshhets were smelling bad lift dirty so please avoid
Room: RAJWADA ROYAL PREMIUM ROOM
2.0
average experience
pankaj t.family
Hotel location is very good. Big parking space. Property is poorly managed. Cleanliness and hygiene is not good. Everywhere dust. bathroom fittings are broken. Food is ok.
Room: RAJWADA ROYAL PREMIUM ROOM
The Grand Rajwada has replied on Sun Jul 13 16:30:27 IST 2025
Dear Pankaj Sir, Thank you for taking the time to share your feedback. We’re glad to hear you appreciated our convenient location and spacious parking. We sincerely apologize for the issues you faced with cleanliness and bathroom fittings. Your comments are important to us, and we have shared them with our housekeeping and maintenance teams to ensure immediate improvements. We also appreciate your feedback on the food and will continue working to enhance the dining experience. Your observations help us grow, and we hope to have the opportunity to welcome you again with a much-improved experience. Warm regards, Rahul Soni Manager Hotel The Grand Rajwada
2.0
Poor Stay
prasad p.
group
groupLocation is easily accessible, rooms are spacious but lack ambience; our room had no window. BF menu was horrible, stale poha and medu wada. Though, hospitality staff was welcoming and guest oriented.
Room: RAJWADA ROYAL EXECUTIVE ROOM|RAJWADA ROYAL PREMIUM ROOM
The Grand Rajwada
Dear Pawar ji, Thank you for sharing your feedback with us. We're happy to hear you found our location convenient and appreciated the spaciousness of our rooms, as well as the warmth and attentiveness of our hospitality team. Your kind words about our staff mean a lot to us. We’re truly sorry to hear about your experience with the room ambience and breakfast quality. This is not the standard we aim to provide, and we’ve taken your comments seriously. We are currently reviewing our breakfast offerings and food quality with our kitchen team to ensure freshness and variety. We also understand the importance of natural light and ambience, and we’ll keep this in mind for future improvements and while assigning rooms. Thank you once again for your valuable input — it helps us serve our guests better. We hope to welcome you again for an improved experience. Warm regards, Rahul Soni Manager The Grand Rajwada
3.0
Average Stay
priyal m.
The service was very bad, there was a confusion in number of rooms we had booked during check in which was very inconvenient cause it was already late in the night. The bedsheet and pillow covers were very dirty and even after complaining it was not changed, the room overall was very dusty and not clean at all.
Room: RAJWADA ROYAL EXECUTIVE ROOM
The Grand Rajwada has replied on Sun Feb 16 11:37:20 IST 2025
Dear Ma'am, Sorry for inconvenience this time is Kumbh Cloud Is here we try to handle all guest, I talk to my team and improve these thing.
2.0
Poor Stay
yella g.group
No maintenance, food is not good, no towels, soaps and dental kits. No water, everything we are asking, room tariff is high,
Room: RAJWADA ROYAL PREMIUM ROOM
The Grand Rajwada has replied on Sun Jul 13 17:03:28 IST 2025
Dear Yella Gujjula, Thank you for sharing your experience with us. We’re truly sorry to hear that your stay did not meet expectations. Your concerns regarding maintenance, in-room amenities, and food quality are noted with utmost seriousness. This is certainly not the experience we aim to provide, and we deeply regret the inconvenience caused to you. We have already addressed these issues with our team to ensure such lapses do not occur in the future. Guest comfort is our top priority, and your feedback is helping us take corrective steps. We also understand your concerns about the room tariff and will re-evaluate our offerings to ensure they align better with the value we provide. We hope you'll give us another opportunity to serve you better. Warm regards, Rahul Soni Manager The Grand Rajwada
2.0
Poor Stay
manish s.business
Bathroom was not properly clean as well as toileteries are not properly provided …there was moisture in the room and gallery was smelling bad
Room: RAJWADA ROYAL EXECUTIVE ROOM
The Grand Rajwada has replied on Mon Jul 14 18:40:38 IST 2025
Dear Manish Singh Bhadoria Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay with us. Please be assured that this is not the standard of service we aim to provide. We are truly sorry to hear about the cleanliness issues in the bathroom, the lack of proper toiletries, the moisture in the room, and the unpleasant odor in the gallery. Your comments have been shared with our housekeeping and maintenance teams for immediate review and corrective action. We value your feedback, as it helps us improve. Should you consider giving us another opportunity, we would be more than happy to provide you with a better experience. Thank you once again for bringing this to our attention. Warm regards, Rahul Soni Manager The Grand Rajwada
3.0
Average Stay
jitendra v.
It was an ok ok stay with grand rajwada, the price is bit high in terms of cleanliness, first we got a room which was pathetic, then we ask for change and they did, staff behaviour was good no doubt all are giving their best, only cleanliness is an issue as we can see small cockroaches around inside the room which will not give you the pleasant feeling, even though room was crafted better.
Room: RAJWADA ROYAL EXECUTIVE ROOM
The Grand Rajwada has replied on Sun Feb 16 11:40:57 IST 2025
Dear Sir, thanking for your feedback we are continue improve our service, Sorry for Inconvenience kinldy visit again.
3.0
Average hotel
anindya p.family
familyGood location, ample parking, friendly staff. Cockroaches in room. Restaurant is good, food was tasty.
Room: RAJWADA ROYAL EXECUTIVE ROOM
The Grand Rajwada has replied on Sun Jul 13 17:05:41 IST 2025
Dear Anindya Pal, Thank you for taking the time to share your feedback. We’re glad to know you appreciated our convenient location, ample parking, friendly staff, and enjoyed the food at our restaurant. We sincerely apologize for the issue you faced with room cleanliness. Please be assured that we take pest control very seriously, and immediate action has been taken to address this. Your feedback is invaluable to us as we continue to improve our services. We hope to welcome you again for a more comfortable and flawless stay. Warm regards, Rahul Soni Manager The Grand Rajwada
5.0
Excellent Stay
shashank c.
Room were clean service was good
Room: RAJWADA ROYAL EXECUTIVE ROOM
The Grand Rajwada has replied on Sun Jul 13 17:07:03 IST 2025
Dear Shashank Chouksey, Thank you for your kind words! We're delighted to hear that you found the room clean and were happy with our service. Your satisfaction means a lot to us, and we look forward to welcoming you back for another pleasant stay. Warm regards, Rahul Soni Manager The Grand Rajwada
2.0
Poor Stay
nitin k.business
Very bad experience never stay in this hotel dirty room, bathroom & dirty bedsheets and pillow covers.
Room: RAJWADA ROYAL EXECUTIVE ROOM
The Grand Rajwada has replied on Sun Jul 13 17:09:14 IST 2025
Dear Nitin Kulshrestha, We’re truly sorry to hear about your experience and sincerely apologize for the condition of the room during your stay. What you described is far from the standards we aim to maintain, and we understand how disappointing that must have been. Your feedback has been shared with our housekeeping team for immediate corrective action, and we are reviewing our cleaning protocols to prevent such issues in the future. We appreciate you bringing this to our attention and hope you might consider giving us another chance to provide the level of comfort and cleanliness you rightfully expect. Warm regards, Rahul Soni Manager The Grand Rajwada
1.0
Poor service and hospitality
gajendra d.business
Washroom was pathetic and unhygienic. They include breakfast but nothing in the breakfast. They served nothing in breakfast
Room: RAJWADA ROYAL PREMIUM ROOM
The Grand Rajwada
Dear Gajendra Dilare, Mention image in not our hotel picture Thank you for your feedback. We’re very sorry to hear about your experience and truly regret the inconvenience caused. A clean and well-maintained washroom, as well as a proper breakfast service, are basic expectations, and we apologize for falling short. We have taken your comments seriously and are addressing these issues with our housekeeping and kitchen teams to ensure such lapses do not happen again. Your feedback is valuable in helping us improve, and we hope you will consider giving us another opportunity to offer you a much better experience. Warm regards, Rahul Soni Manager Hotel The Grand Rajwada
4.0
Hotel aarngement is very good hotel sarvice is overall good. Great support
avneet r.business
Hotel location is very good. Hotel is very good. Hotel sarvice is over all great. Nice arrangement
Room: RAJWADA ROYAL EXECUTIVE ROOM
The Grand Rajwada has replied on Sun Jul 13 17:14:04 IST 2025
Dear Avneet RAMKISHOR Chourasiya, Thank you so much for your kind words! We’re delighted to know you enjoyed your stay and appreciated our location, services, and overall arrangements. Your satisfaction is our greatest reward, and we look forward to welcoming you again soon for another pleasant experience. Warm regards, Rahul Soni Manager Hotel The Grand Rajwada.
2.0
Room small in siz
navneet.couple
Well i already visited this place previously but stay in room 1st time and the amount i paid for the booking is more as compared to the quality of room the door lock, the bathroom, the tv cable connection or any kind of amenities in the room is totally outdated the interior was also not good looking like spare wheel. Something good there food was good and service of hotel is also good
Room: RAJWADA ROYAL EXECUTIVE ROOM
The Grand Rajwada has replied on Sun Jul 13 17:20:15 IST 2025
Dear Navneet arodiya, Thank you for sharing your detailed feedback. We’re glad to hear that you enjoyed our food and found our service good. We also appreciate your honesty regarding the room condition and amenities. We understand that the door lock, bathroom, TV connection, and interior did not meet your expectations. Your comments have been shared with our maintenance and housekeeping teams And this is already upgrade and improve guest comfort. We value your feedback as it helps us make necessary improvements and hope to offer you a better experience during your next stay. Warm regards, Rahul Soni Manager The Grand Rajwada
5.0
Breakfast & massage facility
shailendra m.
As t ital good service provided overall. We have a change room request so change immediately.
Room: RAJWADA ROYAL EXECUTIVE ROOM
The Grand Rajwada has replied on Sun Jul 13 17:22:21 IST 2025
Dear Shailendra Mangurle, Thank you for your feedback! We’re pleased to hear that you appreciated the service provided overall. We’re glad we could promptly accommodate your room change request to make your stay more comfortable. We look forward to welcoming you again soon! Warm regards, Rahul Soni Manager Hotel The Grand Rajwada
2.0
Poor Stay
jayprakash s.solo
soloFood quality is very poor and hotel staff have no any experience for behave with customers. Reception
Room: RAJWADA ROYAL PREMIUM ROOM
The Grand Rajwada has replied on Sun Jul 13 17:23:50 IST 2025
Dear Jayprakash Singh, Thank you for sharing your feedback. We sincerely apologize for the poor food quality and the experience you had with our staff, especially at the reception. This is not the standard of service we strive to provide. We have shared your comments with our kitchen and front desk teams to address these issues and improve our service. Your satisfaction is very important to us, and we hope you will give us another chance to make your next stay more enjoyable. Warm regards, Rahul Soni Manager The Grand Rajwada
2.0
Terrible stay
deepak c.couple
coupleI and my wife stayed enroute our drive. We were very disappointed with the hotel stay. The only good part was the smiles of two front desk managers
Room: RAJWADA ROYAL EXECUTIVE ROOM
The Grand Rajwada has replied on Sun Jul 13 17:28:53 IST 2025
Dear Deepak Chughha, Thank you for sharing your experience with us. We’re glad to hear that the front desk managers made a positive impression with their warm smiles. However, we are truly sorry to learn that the rest of your stay was disappointing. We take your feedback seriously and would appreciate any additional details you could share to help us improve. We hope to have the opportunity to welcome you and your wife again for a better experience. Warm regards, Rahul Soni Manager Hotel The Grand Rajwada
5.0
Convenient location & excellent hospitality
atish g.family
familyWe stayed overnight while travel-ling by road. Conveniently located off the nh4 before the town market. Great space and ambience, the rooms are also good, with clean sheets. People managing the front office are warm, caring and very helpful. This was our 3rd visit and we will live to come back again for a stay.
Room: RAJWADA ROYAL EXECUTIVE ROOM
The Grand Rajwada has replied on Sun Jul 13 17:31:05 IST 2025
Dear Atish Goswami, Thank you so much for your kind words and continued trust in us! We're delighted to hear that you enjoyed your stay and found our location, ambience, and room cleanliness to your satisfaction. It's especially heartening to know our front office team made you feel welcomed and cared for. It means a lot to us that this was your third visit, and we truly look forward to welcoming you back again on your next journey. Warm regards, Rahul Soni Manager Hotel The Grand Rajwada
1.0
Very bad room condition
lalit p.business
businessVery bad experience room is so bad hotel pay west money
Room: RAJWADA HONEYMOON SUITE
The Grand Rajwada has replied on Sun Jul 13 17:32:03 IST 2025
Dear Lalit Puri, We’re truly sorry to hear that your experience did not meet your expectations. Your feedback is important to us, and we sincerely regret that the room quality left you disappointed. We are actively working to improve our facilities and guest experience, and your comments help us identify where we need to do better. Thank you for sharing your thoughts, and we hope you might consider giving us another chance in the future. Warm regards, Rahul Soni Manager Hotel The Grand Rajwada
3.0
Good property services can be better
ajit j.solo
soloGreat property. Room is good quality restaurat food is good (try the khichdi) laundry facility not reliable. No tea/cofee maker. Room service takes time and is mot reliable. No taxi service in seoni town. Getting an auto from hotel is also a struggle. Hope these things will improve
Room: RAJWADA ROYAL EXECUTIVE ROOM
The Grand Rajwada
Dear Ajit Jacob, Thank you for taking the time to share your detailed feedback. We’re glad to hear that you enjoyed our property, the quality of the room, and the food at our restaurant — especially the khichdi! We sincerely apologize for the inconvenience caused due to delays in room service, lack of in-room tea/coffee makers,( now we manage in all room ) and the unreliability of our laundry service. Your comments are noted, and we are already working with our team to improve these areas. We also understand the transportation challenges in Seoni town and are exploring ways to assist guests better with local travel options. We truly appreciate your constructive feedback and hope to provide you with an even better experience during your next stay. Warm regards, Rahul Soni Manager Hotel The Grand Rajwada
3.0
Avoid this hotel till it's fully ready.
vineet k.family
I checked in with family and was allotted a room in a floor where works are going on. They should have avoided allocating rooms in the floor where works are going on. Uncleaned floor and worker trying to open the door. Very disappointing experience. Towels were old, stained and leaving lint. Limited options for breakfast was available. In the night we were told of a buffet breakfast however the same changed with 3 options given by hotel staff and added bread with buttrer and jam later. Despite of all issues the staff was very courteous. Would recommend this property to be avoided till it's work completion.
Room: RAJWADA ROYAL PREMIUM ROOM
The Grand Rajwada has replied on Mon Jul 14 18:49:30 IST 2025
Dear Vineet Khanna ji, Thank you for your valuable feedback. We sincerely apologize for the inconvenience you faced during your stay. We’re pleased to inform you that all renovation work has now been fully completed, and we have made several improvements to enhance our guest experience. We hope to have the opportunity to welcome you again and provide you with a much more comfortable and enjoyable stay. Warm regards, Rahul Soni Manager Hotel The Grand Rajwada
