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Gomti Nagar, Lucknow
1625 Ratings, 845 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the comfortable stay and courteous staff, highlighting the clean, spacious rooms and delicious food. The property’s location in Gomti Nagar is convenient, with easy access to local attractions. Many reviews mention the delightful breakfast options and prompt room service. While the air conditioning could use some attention, the overall ambiance and hospitality make for a pleasant experience.
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not for business people
old classic rooms , more of a banquet hall. not worth price , washroom shower leaks and are old not cleaned properly lot of loud music inside
Room: Deluxe Room
The Grand JBR has replied on Wed Nov 12 13:15:41 IST 2025
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.
Excellent Stay
“Wonderful place for families! The rooms were spacious and clean, and the kids loved the pool. The staff were friendly and very accommodating to our needs. Excellent food and great location close to attractions.
Room: Deluxe Room
The Grand JBR has replied on Wed Nov 12 13:18:11 IST 2025
"Thank you for your kind words! We're so glad you had a great experience. Dear Guest we dont have a swimming pool
Excellent Stay
propert's location ,food amenities n services are excellent 👍👍
Room: Deluxe Room
The Grand JBR has replied on Wed Nov 12 13:18:33 IST 2025
"Thank you for your kind words! We're so glad you had a great experience
superb service
value for money, accommodating and courteous staff. centrally located and also well maintained property with Good food
Room: Deluxe Room
The Grand JBR has replied on Wed Nov 12 13:18:46 IST 2025
"Thank you for your kind words! We're so glad you had a great experience
Pleasant Stay with Courteous Staff
I had a pleasant stay at the hotel. The location is great and easy to access. The staff were courteous and helpful throughout my stay. The rooms and amenities were clean and comfortable. Only the food service could improve — both in speed and taste. Overall, a good experience and would recommend.
Room: Deluxe Room
The Grand JBR has replied on Wed Nov 12 13:19:14 IST 2025
"Thank you for your kind words! We're so glad you had a great experience
Good Stay
There was network problem in room..next day we ask for room change but they denied saying no rooms available..although service was good
Room: Deluxe Room
The Grand JBR has replied on Sun Oct 26 11:54:14 IST 2025
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.”
Excellent Stay
"My stay was spectacular thanks to the attentive Reception staff and elegant design, though the room could have been quieter
Room: Deluxe Room
The Grand JBR has replied on Wed Nov 12 13:19:51 IST 2025
"Thank you for your kind words! We're so glad you had a great experience
Excellent Stay
nice stay in the hotel,breakfast was good ,I was there with my family, my kids enjoyed the stay at the hotel
Room: Deluxe Room
The Grand JBR
Thanks so much – we're really glad to hear that! Appreciate the opinion and hope to see you again soon!"
Average Stay
Small room provided for the booking of Deluxe room and parking staff and manager was rude and unable to communicate properly
Room: Deluxe Room
The Grand JBR has replied on Sun Oct 26 11:54:39 IST 2025
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.”
all experience gud , staff very gud ,
Good embaience, comfort ,n gud behaviour of staff....
Room: Deluxe Room
The Grand JBR
Thanks so much – we're really glad to hear that! Appreciate the opinion and hope to see you again soon!"
Good Stay
hotel was good but toilet was not good ,water logging was the ,toilet was not good and should be corrected
Room: Deluxe Room
The Grand JBR
Thanks so much – we're really glad to hear that! Appreciate the opinion and hope to see you again soon!"
excellent
Excellent stay!!!!! I was impressed by the efficient check-out process of the hotel Her name Jyoti . she allowed us to late check out and well explained about hotel amenities .Their customer service is also commendable.
Room: Deluxe Room
The Grand JBR
Thanks so much – we're really glad to hear that! Appreciate the opinion and hope to see you again soon!"
Good Stay
had an amazing time . the lobby area was fantastic, and the staff were at reception . Ms. Divya and Jyoti were always ready to help
Room: Deluxe Room
The Grand JBR
Thanks so much – we're really glad to hear that! Appreciate the opinion and hope to see you again soon!"
Good Stay
good stay, good sarvice , good fooding
Room: Deluxe Room
The Grand JBR has replied on Thu Sep 25 15:00:57 IST 2025
Thank you so much for your review! We're thrilled to know you had a great experience and hope to see you again soon".
staff behav
I am a Regular guset in your hotel .. You but always see your staff behaviour is very Bad ... always talk rudely same time I call GM but they not picked the call
Room: Deluxe Room
The Grand JBR has replied on Sun Oct 26 11:55:02 IST 2025
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.”
very good stay experience
Property location was good, food was excellent, rooms very neat and clean and specially maintain hygiene
Room: Deluxe Room
The Grand JBR has replied on Thu Sep 25 15:01:52 IST 2025
Thank you so much for your review! We're thrilled to know you had a great experience and hope to see you again soon".
Awesome food and staff behaviour is very good.
location 5 star Food 5 star Amenities 4 star Service 4 Star special suggestion for all business travelers.
Room: Deluxe Room
The Grand JBR has replied on Thu Sep 25 15:02:04 IST 2025
Thank you so much for your review! We're thrilled to know you had a great experience and hope to see you again soon".
Good Stay
"Great central location I stayed at Hotel The Grand JBR for a night, really enjoyed its location in the city centre where everything is within walking distance. At Reception Ms. Jyoti was very helpful, breakfast really delicious, and the room nice. I appreciated the luggage room option as well."
Room: Deluxe Room
The Grand JBR has replied on Thu Sep 25 15:02:24 IST 2025
Thank you so much for your review! We're thrilled to know you had a great experience and hope to see you again soon".
Excellent Stay
Great stay and experience and great hospitality by all staff members specially Mr. Jitendra Singh
Room: Deluxe Room
The Grand JBR has replied on Thu Sep 25 15:02:36 IST 2025
Thank you so much for your review! We're thrilled to know you had a great experience and hope to see you again soon".
One of the best hotels in Lucknow
the hotel is clean and hygienic and staff is courteous and humble. Food is delicious and served in a good portions
Room: Deluxe Room
The Grand JBR has replied on Thu Sep 25 15:04:20 IST 2025
Thank you so much for your review! We're thrilled to know you had a great experience and hope to see you again soon".
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