Review Of The Fern Sattva Resort - Polo Forest

The Fern Sattva Resort - Polo Forest has replied on Mon Sep 22 12:24:44 IST 2025

Dear Mihir Patel, We're very pleased to hear that you had a positive experience during your recent visit. Our staff continuously works at their best to assist all our customers, and we're glad to know that they seemed helpful and cooperative to you. Your mentioning of your satisfaction with our food, amenities and services is truly appreciated. We aim to offer a pleasing experience to every guest, and it is always a pleasure to hear when we are successful in achieving that. Also, we are glad that we could be of help in booking a rikshaw. Our team always aims to make your stay as comfortable as possible by keeping every small need of yours in mind. Your feedback is very valuable to us. We hope to see you again soon! Thanks and regards Team The Fern Sattva Resort Polo Forest

The Fern Sattva Resort - Polo Forest has replied on Thu Sep 18 14:48:17 IST 2025

Dear Sweta Nadkarni, It's heartening to read your review and we're glad you appreciated the location and amenities at our resort. We strive to create an environment where guests can enjoy a good staycation and your feedback suggests we're on the right track. We're pleased that you found our rooms spacious and comfortable. We noted your feedback about our food and we're always looking for ways to enhance our culinary offerings. Your comments are valuable for our constant pursuit of excellence and we will work on improving the quality and taste of our dishes. We look forward to your next visit and the opportunity to serve you even better. Thanks and regards Team The Fern Sattva Resort Polo Forest

The Fern Sattva Resort - Polo Forest has replied on Sun Sep 21 00:45:28 IST 2025

Dear Mr Patel, We feel very rewarded when our guests take out time to leave a review. It thrills us to hear that you found our resort service to be excellent; our team puts their utmost effort to make certain our guests have an enjoyable stay. We're delighted to know you appreciated the quality of our food, we work hard with our talented chefs to present a wide variety of tasty and high-quality dishes. It's wonderful to hear that our location was perfect for your needs as well. Hearing that our property offered you a good stay makes us immensely joyful. We earnestly hope to have the pleasure of welcoming you back in the future. Thanks and regards Team The Fern Sattva Resort Polo Forest

The Fern Sattva Resort - Polo Forest has replied on Sun Sep 21 00:45:43 IST 2025

Dear Mr Shah, It's heartening to know you found the location, service and room to your liking. Your feedback about the internal ambiance and value for money gives us room to reflect on and improve our services. We're definitely going to consider how we can enhance the overall vibe. It's disappointing to know that our food didn't meet your expectations. We are in constant touch with our culinary team to ensure that the provided cuisine aligns with our commitment to quality. Likewise, we understand the necessity for our offerings to convey a sense of worthwhile expenditure. Your comments will be instrumental in our internal discussions, ensuring we give our guests an experience that's worth every penny. Your willingness to share your thoughts is genuinely appreciated. We are eager to use your advice for our benefit and serve you better. We hope you'd visit us again and notice the improvements made following your inputs. Thanks and regards Team The Fern Sattva Resort Polo Forest

The Fern Sattva Resort - Polo Forest has replied on Sun Aug 31 11:25:51 IST 2025

Dear Mr Pande, We appreciate your valuable feedback and are glad to hear that your stay was pleasant, and the service and ambiance impressed you. Your suggestions regarding the addition of doormats and buckets in the rooms have been noted. We constantly strive to elevate our offerings and such inputs help us optimize our services. We hope to have the opportunity to host you again and we will ensure your suggestions are implemented, enhancing your experience with us. Once again, we appreciate your feedback and look forward to your next visit. Thanks and regards Team The Fern Sattva Resort, Polo Forest

The Fern Sattva Resort - Polo Forest

Dear Mr Tailor, We're absolutely delighted to hear about your amazing experience at our resort! Your positive remarks about the neat and clean rooms, friendly staff, spa experience, picturesque garden and view, and tasty food boosts our spirit. Your words assure us that we are going in the right direction and delivering a memorable experience. Your feedback is crucial for us as it helps us to maintain the quality of our services. It's wonderful to know that your stay with us was memorable. We're looking forward to having you with us again for another remarkable experience. Thanks and regards Team The Fern Sattva Resort Polo Forest

The Fern Sattva Resort - Polo Forest

Dear Mr Joshi, We're delighted to read about your wonderful experience at Fern Sattva Resort, Polo Forest. Your fantastic description of our location, surrounded by lush greenery and hills, paints the perfect picture of a peaceful, natural escape. We take pride in the upkeep of our property and are pleased to know that you appreciated the spacious rooms, modern amenities, and the traditional charm. Your kind words about our hospitable staff have warmed our hearts and we're very grateful for observations - we always aim for the utmost in guest satisfaction. We’re pleased you enjoyed our fresh, tasty food alongside a broad variety of options. It brings us immense joy to know that we were able to create beautiful memories for you during your stay with us. Your recommendation is much appreciated and we look forward to offering you another memorable stay during your next visit to Polo Forest. Thanks and regards Team The Fern Sattva Resort Polo Forest

The Fern Sattva Resort - Polo Forest has replied on Tue Aug 19 23:23:56 IST 2025

Dear Ms Vora, We're delighted to hear that you enjoyed the excellent surroundings of our property. We've made every effort to ensure that these are welcoming and beautiful. Yes, we acknowledge your feedback regarding the variety of cuisine options. It is significant to us, as we are always striving to improve our services based on guests' expectations and experiences. Be assured, we are considering adding more dishes to our menu to cater to a diverse palette, and your feedback has given this more urgency. We hope that on your next visit, our improved menu choices will make your stay an even more enjoyable one. While we're always here to assist, we want your stay to be perfect right down to the food you enjoy while here. Hopefully, your next visit is just around the corner. Looking forward to welcome you again soon. Thanks and regards Team The Fern Sattva Resort Polo Forest

The Fern Sattva Resort - Polo Forest has replied on Tue Aug 19 23:24:06 IST 2025

Dear Mr Agarwal, Thank you for sharing your feedback. We sincerely regret the inconvenience caused by the room condition, insects, and missing items in indoor games. Your concerns are well noted, and corrective measures are being taken to improve guest experience. We appreciate your input and hope to welcome you again with better hospitality. Thanks and regards Team The Fern Sattva Resort Polo Forest

The Fern Sattva Resort - Polo Forest has replied on Fri Aug 15 15:38:33 IST 2025

Dear Mr Kadia, We appreciate your positive feedback regarding the maintenance, ambiance, and staff at our hotel. It is wonderful to hear that you had a comfortable and enjoyable stay with us. Your constructive feedback about the food quality is highly valuable. We’re constantly striving to deliver an exceptional experience to our guests and your insights play a crucial role in helping us pinpoint areas where we can focus our improvement efforts. Rest assured, we will work on elevating our dining experience, as you suggested. It is our continued commitment to deliver a memorable stay experience, and your suggestions will certainly enhance our offerings. Looking forward to welcoming you back for an even more fulfilling stay next time. Your patronage and support have been truly rewarding for the entire team. Thanks and regards Team The Fern Sattva Resort Polo Forest