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Review Of The Enclave Experience Serenity

Mahalakshmi Nagar, Indore

    User Rating & Reviews

    4.0
    Very Good

    20 Ratings

    The ratings and reviews for this property are sourced from publicly available third-party sources. Please conduct your own due diligence before making any decisions based on them.
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    Reviews Summary

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    The Cleanliness of the property was a major concern for some guests, with reports of dirty floors, bedsheets, and appliances. However, the Host was praised for being responsive and helpful throughout the stay, with excellent tips for exploring the city. The Amenities provided were generally good, with a well-stocked kitchen and comfortable living spaces. Some guests noted that the property was difficult to find, but overall it was a spacious and comfortable place to stay, especially for small gatherings or parties.

    • Cleanliness

      Cleanliness was a major issue in the property. Several guests reported dirty floors, bedsheets with hair, and dusty and debris-covered amenities such as AC remote, fridge, and tea set. Some areas of the property, such as the space between the bed backrest and window, small spaces post kitchen and opposite kitchen, were also found to be dirty with debris and lizard poop. Guests suggested that the property needs a deep cleaning to maintain cleanliness standards.

    • Host

      The host of the property was highly appreciated by guests for being responsive, helpful, and providing excellent tips for the city. Guests found the host's communication to be prompt and exemplary. The host was available on a single call every time and tried to help guests whenever they reported any issues. Guests also appreciated the contemporary touch and comfort of the property.

    • Amenities

      The property was well-stocked with basic amenities such as stove, utensils, LED Fire Effect Lamp cum Bluetooth speaker, and devices. Guests found the apartment to be spacious and comfortable, offering good privacy and comfort. However, some guests reported that the wifi was not working, and there were very few cooking utensils that were not clean. Guests suggested carrying some essential utensils such as a pressure cooker if they want to cook their own food.

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