Review Of The Black Pearl Hillcrest

Location of the property is beautiful with a spectacular view of the hills. The Cleanliness of the rooms is well-maintained and the housekeeping is efficient. Food & Dining is good with tasty food and professional staff. The Staff is cooperative, friendly, and helpful. Special thanks to Amit and Dilip for their wonderful arrangements and care. The Room is spacious, luxurious, and well-furnished with comfortable beds. The property is well-maintained and has a relaxing atmosphere. However, the approach road to the property is steep and risky. Overall, it's a great property with good value for money.

• Location

  The property is located in a beautiful and serene location with breathtaking views of the hills and mountains. Guests loved the hill view and found it great for hikes. The property is situated in the Himalayan foothills and is perfect for those looking for a peaceful and relaxing getaway. Guests enjoyed the calm and relaxing outer space of the property. The location is also great for trekking and hiking, with guests being able to trek up from the hotel backyard to the hills above.

• Cleanliness

  Guests found the rooms to be neat, clean, and well-maintained. The housekeeping was great and the property was well-maintained. However, some guests found the bathrooms to be not clean and lacking basic amenities like handwash. Stained towels were also a concern for some guests.

• Food & Dining

  Guests enjoyed the food and dining experience at the property. The food was tasty and the staff was cooperative. However, some guests found the food to be average and felt that it could be better. Basic beverages like tea were not up to the mark for some guests.

• Staff

  The staff at the property was friendly, efficient, and cooperative. Guests appreciated the hospitality and found the staff to be very helpful. Special mentions were made for staff members like Dilip and Abhineet who took good care of the guests. However, some guests felt that the staff had a tendency to decline requests raised by guests.

• Room

  Guests loved the rooms at the property and found them to be luxurious, spacious, and well-furnished. The interiors were modern and well thought out. The beds were comfortable and the mountain view rooms were particularly appreciated. However, some guests found the rooms to be a little gloomy and lacking in basic amenities like handwash in the bathrooms.