Review Of Thavika SIlverwoods Residence Yelagiri

Thavika SIlverwoods Residence Yelagiri has replied on Sun Sep 07 11:41:10 IST 2025

Dear Mr. Charania, Thank you for taking the time to share your detailed feedback following your recent stay with us. We sincerely appreciate you bringing these concerns to our attention, and please accept our deepest apologies for the experience you described. The issues you have raised regarding the linen and pests are absolutely not reflective of our standard of cleanliness and hospitality, and we are treating them with the utmost seriousness. Our housekeeping team has been immediately instructed to conduct a deep-cleaning of the room you occupied and a preventative pest control treatment has been scheduled for the entire property. Furthermore, we are reinforcing our linen inspection protocols with the entire team to ensure every item is freshly laundered and thoroughly checked before being placed in any room. We are genuinely disappointed that we fell short of your expectations on this occasion. Your feedback is invaluable as it allows us to identify and rectify critical gaps in our service delivery. Sincerely, Management