Swiss Wood property boasts a great location, just 2 km from Mall Road, offering stunning mountain views. Guests appreciate the clean rooms, friendly staff, and decent service, particularly praising the housekeeping team. While the food quality is noted as good, the menu lacks variety and some items are often unavailable, leading to disappointment. A few guests pointed out that room size is small, and noise from nearby roads can be an issue. The management is generally cooperative, but some service areas could use improvement.