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Review Of SwagStay Hotel Rahul Palace, Nagpur

Kachimet, Nagpur

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.2
    Good

    50 Ratings, 20 Reviews

    excellent
    26%
    very good
    22%
    average
    20%
    poor
    12%
    bad
    20%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 4
    • 1
    • 3
    • 3
    • 4
    • 1
    • 1
    • 1

    Rating Categories

    • Location2.6
    • Cleanliness2.4
    • Food2.3
    • Value For Money2.7
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    Review Summary

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    The property has a great location near JNARDDC, spacious rooms, and friendly staff. However, guests often appreciate cleanliness and quick service. Some have faced issues like poor hygiene, slow room service, and lack of basic amenities like towels and toiletries. The food quality and breakfast have room for improvement, while communication might be difficult for non-Hindi speakers.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    rudra n.

    Worst place to stay. Unhygienic. In house food takes longer to serve. Kindly delist if possible.

    Travel Month: Sep 2025

    Room: Deluxe

    3.0

    Average Stay

    pratik z.solo

    poor stay, not hot water, smelling worst in rooms, need to change the hotel style & please maintain the rooms

    Travel Month: Sep 2025

    Room: Suite

    1.0

    Terrible Stay

    rakesh k.

    Poor service, no towels, no soap and shower kit, dirty sofa, no remote for tv, no remote for AC, no water heater in bathroom, no regular water in room, no complementry tea coffee set in room, door lock not working from outside.

    Travel Month: Sep 2025

    Room: Deluxe

    1.0

    Terrible Stay

    bhaveshbhai s.solo

    total wrost of service even i booked suit give us single bad room .than i have compain than give us suit ro .room not clean. in room not even hand wash bath tub

    Travel Month: Sep 2025

    Room: Suite

    1.0

    Terrible Stay

    vikas m.business

    they are not Given early check inn and room have not working phone services are very delayed toilet are very dirty

    Travel Month: Aug 2025

    Room: Deluxe

    1.0

    Nil

    kathirvelan j.solo

    Hospitality was very poor. No help from the hotel people. Difficult to manage for the non speaking people. Full of mosquitos in the room. No room service and very lethargic room boys. They are only bothourd of money. For early check in and late check-out they charge very unreasonably. Terrible experience.

    Travel Month: Jul 2025

    Room: Deluxe

    1.0

    Terrible Stay

    abhishek t.business

    AC of my room was not working and entire night I was not able to sleep because of the heat. I paid for AC room but not get that facilitates even after paying AC room AC of my room was not working and entire night I was not able to sleep because of the heat. I paid for AC room but not get that facilitates even after paying AC room charge

    Travel Month: Jul 2025

    Room: Deluxe

    1.0

    Terrible Stay

    kathirvelan j.solo

    The people at the reception doesn't speak a single english word. It was difficult to interact with them. The room service guys never come for any help. They haven't come to clean the room even after two days of my stay in that dirty hotel. I suffered a lot with mosquitos inside the room. They just don't care about hospitality but very much careful in collecting huge money for early check in and late check out. If you don't speak Hindi, they don't care about you. So people coming from south please don't think of choosing this place.

    Travel Month: Jul 2025

    Room: Deluxe

    3.0

    hotel rahul palace

    aditya c.group

    It was near JNARDDC, Breakfast can be better it was below average, room service is slow but they do the work, phone was not working so I have to go down everytime we needed something It was near JNARDDC, Breakfast can be better it was below average, room service is slow but they do the work, phone was not working so I have to go down everytime we needed something.

    Travel Month: Jul 2025

    Room: Deluxe

    3.0

    average experience

    group

    A positive hotel experience typically involves comfortable and clean rooms, helpful and friendly staff, But bathroom are not clean and taps are not proper working

    Travel Month: Jun 2025

    Room: Deluxe

    • user photos
    • user photos
    4.0

    Review

    pritamsingh r.family with 1 kid

    Location excellent and service good all amenities are available,ready to stay again at same location

    Travel Month: Apr 2025

    Room: Suite

    5.0

    Excellent Stay

    yogeshwar k.couple

    very nice location i wil visit again thank you so much cost is very high please arrange the snacks and water bottle please, service fast

    Travel Month: Apr 2025

    Room: Deluxe

    4.0

    Good Stay

    yadav.solo

    Good location and nice staff though I don't have much connected. Also they would have provided a water bottle as a minimum expectation. The room has plenty of space and enough cleanliness. The background was a little noisy at night also.

    Travel Month: Feb 2025

    Room: Deluxe

    • user photos
    • user photos
    5.0

    Excellent Stay

    kiran b.solo

    location of property was good. Rooms r also spacious and clean. Food , breakfast also nice .... got space for parking also...

    Travel Month: Feb 2025 (4-Night Stay)

    Room: Executive Room

    • user photos
    • user photos
    • user photos
    4.0

    Good Hotel

    aniket s.family

    Good Hotel, with good amenities. And polite staff.

    Travel Month: Feb 2025

    Room: Deluxe Room

    4.0

    hotel rahul palace

    omkar b.solo

    Overall good hotel if your exam centre is nearby i was there for 2 days good hospitality staff was very kind

    Travel Month: Jan 2025

    Room: Suite Room

    • user photos
    • user photos
    • user photos
    5.0

    good experience

    aniket s.solo

    The maids ensured my room was immaculate on a daily basis and the receptionist was very friendly and also extremely helpful....

    Travel Month: Jan 2025

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    2.0

    Poor Stay

    payal.

    For the price i paid, i expected far better. The overall quality did not match the cost. While the hotel has potential, my experience was marred by poor management and a lack of attention to detail. I would not recommend this hotel unless significant improvements are made

    Travel Month: Dec 2024

    Room: Deluxe Room

    SwagStay Hotel Rahul Palace, Nagpur has replied on Sat Jan 11 12:32:06 IST 2025

    Dear Payal, Thank you for your feedback, although we are sorry to hear about your recent experience. Your satisfaction is our priority, and we would like to make things right. We invite you to visit us again, and personally ensure that your next stay exceeds your expectations. My name is Ashraf and I will personally oversee your reservation and ensure everything is arranged to your liking.

    4.0

    Good Stay

    rupesh g.

    Hotel is very good. Location wise it's very comfortable to reach hotel. Staff is polite. Cleanliness is super. Service is good. Only drawback is they didn't provide towel, soap and bucket for bath. If these things were provided then i will happily rate them 5/5.

    Travel Month: Oct 2024

    Room: Executive Room

    • user photos

    SwagStay Hotel Rahul Palace, Nagpur has replied on Sat Jan 11 12:33:23 IST 2025

    Dear Rupesh, Thank you for your feedback, although we are sorry to hear about your recent experience. Your satisfaction is our priority, and we would like to make things right. We invite you to visit us again, and personally ensure that your next stay exceeds your expectations. My name is Ashraf and I will personally oversee your reservation and ensure everything is arranged to your liking.

    2.0

    Poor Stay

    chandel s.business

    As hotel room is good but wifi facility in everyroom is not available. And lunch or breakfast in restaurant is not available you have to order into room. Drinking mineral water mrp 20 and they take 30rs.

    Travel Month: Sep 2024 (3-Night Stay)

    Room: Executive Room

    • user photos
    • user photos

    SwagStay Hotel Rahul Palace, Nagpur has replied on Sat Jan 11 12:34:35 IST 2025

    Dear Shaishav, Thank you for your feedback, although we are sorry to hear about your recent experience. Your satisfaction is our priority, and we would like to make things right. We invite you to visit us again, and personally ensure that your next stay exceeds your expectations. My name is Ashraf and I will personally oversee your reservation and ensure everything is arranged to your liking.

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