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Shivaji Nagar, Hyderabad | 3 minutes walk to Secunderabad Junction Railway Station
238 Ratings, 98 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Guests have expressed serious concerns about cleanliness, with many mentioning dirty rooms, unwashed bed sheets, and foul odors. The maintenance standards are low, featuring broken amenities and malfunctioning ACs. Staff behavior is frequently described as rude, contributing to a frustrating experience. Despite some mentions of a good location near the railway station, overall sentiments highlight poor hygiene and unsatisfactory service.
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Terrible Stay
Poor. Bathroom items condition is too poor. Bed sheet pillow cover not changed. Bad smell in room. Bath towel not provided
Room: Standard Single Non AC
Good Stay
it's very good for travellers
Room: Family Triple Bed AC
Average Stay
well acollective experience and enjoyed ๐
Room: Standard Single Non AC
near by railway station
good experience only issue is need to check in at 12pm if any time checking available it's easy good experience only issue is need to check in at 12pm if any time checking available it's easy
Room: Standard Single Non AC
Poor Stay
Waste of money because no wifi, no maintenance, no cleanliness. Better to look other hotel.
Room: Deluxe Double AC
Terrible Stay
very worst experience complete smell in room all cigrates in room and completely dust unclean toilet, very rude staff.. very disappointed never ever try to stay in this hotel
Room: Standard Single AC
Dont get impressed by photos
Horrible, TV, geyser did not work, uncleaned wash room, leaking wash basis, what not?
Room: Deluxe Double AC
SUPRABHAT RESIDENCY has replied on Sat Aug 02 11:06:57 IST 2025
Dear Guest, Thank you for taking the time to share your feedback with us. We're genuinely sorry to hear about your experience with us. Providing exceptional service is our top priority, and we regret that we fell short of your expectations on this occasion. Your satisfaction is incredibly important to us, and we'd like to make things right. Please know that we take your concerns seriously and are actively addressing them with our team to prevent similar occurrences in the future. We value your patronage and hope for the opportunity to regain your trust. If you're open to it, we would love the chance to speak with you further to better understand your concerns and how we can improve. Once again, thank you for bringing this matter to our attention. We're committed to delivering the exceptional experience you deserve, and we hope to have the chance to welcome you back in the future.Warm RegardsHariharan Team - PPH LIVING
Terrible Stay
the room is dirty. The bedsheets are dirty and used. they made me sleep on yet. everything in the room was broken . The electrical were broken risking me to electrical shock.
Room: Standard Single Non AC
SUPRABHAT RESIDENCY has replied on Sat Aug 02 11:07:06 IST 2025
Dear Guest, Thank you for taking the time to share your feedback with us. We're genuinely sorry to hear about your experience with us. Providing exceptional service is our top priority, and we regret that we fell short of your expectations on this occasion. Your satisfaction is incredibly important to us, and we'd like to make things right. Please know that we take your concerns seriously and are actively addressing them with our team to prevent similar occurrences in the future. We value your patronage and hope for the opportunity to regain your trust. If you're open to it, we would love the chance to speak with you further to better understand your concerns and how we can improve. Once again, thank you for bringing this matter to our attention. We're committed to delivering the exceptional experience you deserve, and we hope to have the chance to welcome you back in the future.Warm RegardsHariharan Team - PPH LIVING
WORST HOTEL
worst hotel, Ac not working, Changed my room 3 times , broken doors, No towels given, and after all this their staff asking for tips for this bad quality service. Water leaking in washroom, Reception staff non cooperative, asking for printout page of booking. NEVER EVER BOOK AT THIS HOTEL. Don't fall for their prices.
Room: Standard Single AC
SUPRABHAT RESIDENCY has replied on Wed Jul 30 11:39:11 IST 2025
Dear Guest, Thank you for taking the time to share your feedback with us. We're genuinely sorry to hear about your experience with us. Providing exceptional service is our top priority, and we regret that we fell short of your expectations on this occasion. Your satisfaction is incredibly important to us, and we'd like to make things right. Please know that we take your concerns seriously and are actively addressing them with our team to prevent similar occurrences in the future. We value your patronage and hope for the opportunity to regain your trust. If you're open to it, we would love the chance to speak with you further to better understand your concerns and how we can improve. Once again, thank you for bringing this matter to our attention. We're committed to delivering the exceptional experience you deserve, and we hope to have the chance to welcome you back in the future.Warm RegardsHariharan Team - PPH LIVING
Good Stay
Ok
Room: Standard Single Non AC
SUPRABHAT RESIDENCY
Dear Traveller, Greetings from We appreciate you taking the time to share your experience with us. It is quite interesting to read about your experience during your last visit. We have involved our best efforts and improved various operational aspects to ensure bring the best experience for our guests. Rest assured that you will continue to have this pleasant stay experience whenever you visit any Partner Preferred Hotel units in India. We look forward to welcoming you again and serving you with a smile and hospitality. Please check to keep yourself abreast of future travel assistance. Warm Regards PPH Living Guest Delight Team
good
good washroom need to be fixed rest ok
Room: Standard Single AC
SUPRABHAT RESIDENCY
Dear Traveller, Greetings from PPH Living !!! We appreciate you taking the time to share your experience with us. It is quite interesting to read about your experience during your last visit. We have involved our best efforts and improved in various operational aspects to ensure to bring best experience for our guests. Please be rest assured that you will continue to have this pleasant stay experience whenever you visit any Partner Preferred Hotel units in India. We look forward to welcoming you again and serving you with a smile and hospitality. Please check our Facebook page or website to keep yourself abreast for future travel assistance. Warm Regards PPH Living Guest Delight Team
Worst of worst- 7 hours staying experience
Horrible experience! My check in was late hours- one night stay morning flight from RGIA. Single AC room- all switches and board are damaged; no outside lock for attached bathroom; no towel provided; bathroom dirty and nothing washed; termite and cockroach in the room; tropical bad smell in room; initial AC not functioning after 30/40 minutes it was functional
Room: Standard Single AC
SUPRABHAT RESIDENCY has replied on Tue Jun 17 12:02:36 IST 2025
Dear Guest, Thank you for taking the time to share your feedback with us. We're genuinely sorry to hear about your experience with us. Providing exceptional service is our top priority, and we regret that we fell short of your expectations on this occasion. Your satisfaction is incredibly important to us, and we'd like to make things right. Please know that we take your concerns seriously and are actively addressing them with our team to prevent similar occurrences in the future. We value your patronage and hope for the opportunity to regain your trust. If you're open to it, we would love the chance to speak with you further to better understand your concerns and how we can improve. Once again, thank you for bringing this matter to our attention. We're committed to delivering the exceptional experience you deserve, and we hope to have the chance to welcome you back in the future.Warm RegardsHariharan Team - PPH LIVING
terrible to stay
poor rooms as open electrical circuits in room. ac not functions properly
Room: Standard Single AC
SUPRABHAT RESIDENCY has replied on Tue May 20 11:07:32 IST 2025
Dear Guest, Thank you for taking the time to share your feedback with us. We're genuinely sorry to hear about your experience with us. Providing exceptional service is our top priority, and we regret that we fell short of your expectations on this occasion. Your satisfaction is incredibly important to us, and we'd like to make things right. Please know that we take your concerns seriously and are actively addressing them with our team to prevent similar occurrences in the future. We value your patronage and hope for the opportunity to regain your trust. If you're open to it, we would love the chance to speak with you further to better understand your concerns and how we can improve. Once again, thank you for bringing this matter to our attention. We're committed to delivering the exceptional experience you deserve, and we hope to have the chance to welcome you back in the future.Warm RegardsHariharan Team - PPH LIVING
Good Stay
very bad experience room not cline
Room: Standard Single Non AC
SUPRABHAT RESIDENCY has replied on Tue May 20 11:07:22 IST 2025
Dear Guest, Thank you for taking the time to share your feedback with us. We're genuinely sorry to hear about your experience with us. Providing exceptional service is our top priority, and we regret that we fell short of your expectations on this occasion. Your satisfaction is incredibly important to us, and we'd like to make things right. Please know that we take your concerns seriously and are actively addressing them with our team to prevent similar occurrences in the future. We value your patronage and hope for the opportunity to regain your trust. If you're open to it, we would love the chance to speak with you further to better understand your concerns and how we can improve. Once again, thank you for bringing this matter to our attention. We're committed to delivering the exceptional experience you deserve, and we hope to have the chance to welcome you back in the future.Warm RegardsHariharan Team - PPH LIVING
Average Stay
Ac wasn't working properly staff behaviour was good Toilet was clean but there were leakages there were cockroaches inside the room
Room: Standard Single Non AC
SUPRABHAT RESIDENCY has replied on Tue May 20 11:07:17 IST 2025
Dear Guest, Thank you for taking the time to share your feedback with us. We're genuinely sorry to hear about your experience with us. Providing exceptional service is our top priority, and we regret that we fell short of your expectations on this occasion. Your satisfaction is incredibly important to us, and we'd like to make things right. Please know that we take your concerns seriously and are actively addressing them with our team to prevent similar occurrences in the future. We value your patronage and hope for the opportunity to regain your trust. If you're open to it, we would love the chance to speak with you further to better understand your concerns and how we can improve. Once again, thank you for bringing this matter to our attention. We're committed to delivering the exceptional experience you deserve, and we hope to have the chance to welcome you back in the future.Warm RegardsHariharan Team - PPH LIVING
good
good nice best thanks ๐๐ป๐๐ป๐๐ป๐๐ป๐๐ป๐๐ป
Room: Standard Single Non AC
SUPRABHAT RESIDENCY
Dear Traveller, Greetings from PPH Living !!! We appreciate you taking the time to share your experience with us. It is quite interesting to read about your experience during your last visit. We have involved our best efforts and improved in various operational aspects to ensure to bring best experience for our guests. Please be rest assured that you will continue to have this pleasant stay experience whenever you visit any Partner Preferred Hotel units in India. We look forward to welcoming you again and serving you with a smile and hospitality. Please check our Facebook page or website to keep yourself abreast for future travel assistance. Warm Regards PPH Living Guest Delight Team
Poor Stay
Worst experience. Excess amount of 1000 was bought as extra room rent because i have booked in my trip . Even I have fought with the residence to get the GST bill .
Room: Superior Double Non AC Room
SUPRABHAT RESIDENCY has replied on Tue May 20 11:06:53 IST 2025
Dear Guest, Thank you for taking the time to share your feedback with us. We're genuinely sorry to hear about your experience with us. Providing exceptional service is our top priority, and we regret that we fell short of your expectations on this occasion. Your satisfaction is incredibly important to us, and we'd like to make things right. Please know that we take your concerns seriously and are actively addressing them with our team to prevent similar occurrences in the future. We value your patronage and hope for the opportunity to regain your trust. If you're open to it, we would love the chance to speak with you further to better understand your concerns and how we can improve. Once again, thank you for bringing this matter to our attention. We're committed to delivering the exceptional experience you deserve, and we hope to have the chance to welcome you back in the future.Warm RegardsHariharan Team - PPH LIVING
Poor Stay
My stay only for few hours and I spent only 3 hours in room to freshup and so I selected low value hotel. But bathroom attached is so horrible. Room also not at all decent. Even the way to reach hotel not tidy.
Room: Standard Single AC
SUPRABHAT RESIDENCY has replied on Tue May 20 11:06:44 IST 2025
Dear Guest, Thank you for taking the time to share your feedback with us. We're genuinely sorry to hear about your experience with us. Providing exceptional service is our top priority, and we regret that we fell short of your expectations on this occasion. Your satisfaction is incredibly important to us, and we'd like to make things right. Please know that we take your concerns seriously and are actively addressing them with our team to prevent similar occurrences in the future. We value your patronage and hope for the opportunity to regain your trust. If you're open to it, we would love the chance to speak with you further to better understand your concerns and how we can improve. Once again, thank you for bringing this matter to our attention. We're committed to delivering the exceptional experience you deserve, and we hope to have the chance to welcome you back in the future.Warm RegardsHariharan Team - PPH LIVING
Terrible Stay
Worst place to take this hotel, they expect people to use the rooms as a cloak room but not to stay, room is full of fungus smell, walls are wet and bed is ridiculous and bathrooms are horrible
Room: Standard Single Non AC
SUPRABHAT RESIDENCY has replied on Sat Jan 11 11:05:13 IST 2025
Dear Guest, Thank you for taking the time to share your feedback with us. We're genuinely sorry to hear about your experience with us. Providing exceptional service is our top priority, and we regret that we fell short of your expectations on this occasion. Your satisfaction is incredibly important to us, and we'd like to make things right. Please know that we take your concerns seriously and are actively addressing them with our team to prevent similar occurrences in the future. We value your patronage and hope for the opportunity to regain your trust. If you're open to it, we would love the chance to speak with you further to better understand your concerns and how we can improve. Once again, thank you for bringing this matter to our attention. We're committed to delivering the exceptional experience you deserve, and we hope to have the chance to welcome you back in the future.Warm RegardsHariharan Team - PPH LIVING
Poor Stay
Not at all worthy, bad smell blankets were not washed, stains and odour smells. Room not sweep-ed properly.
Room: Deluxe Double AC
SUPRABHAT RESIDENCY has replied on Sat Jan 11 11:05:41 IST 2025
Dear Guest, Thank you for taking the time to share your feedback with us. We're genuinely sorry to hear about your experience with us. Providing exceptional service is our top priority, and we regret that we fell short of your expectations on this occasion. Your satisfaction is incredibly important to us, and we'd like to make things right. Please know that we take your concerns seriously and are actively addressing them with our team to prevent similar occurrences in the future. We value your patronage and hope for the opportunity to regain your trust. If you're open to it, we would love the chance to speak with you further to better understand your concerns and how we can improve. Once again, thank you for bringing this matter to our attention. We're committed to delivering the exceptional experience you deserve, and we hope to have the chance to welcome you back in the future.Warm RegardsHariharan Team - PPH LIVING
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