Review Of Super Townhouse Lahartara Railway Bridge Near Bus Stop

I was unable to find the hotel, despite help from local people for about one hour. The hotel was substandard in all respects. I had to wait for about 45 minutes at the reception as the counter was unmanned. The hotel was without any staff except one person, who was though hospitable. I felt cheated by MakeMyTrip. I was confident of MakeMyTrip, but am unsure about it.

1. The hotel name was different which was mentioned at MakeMyTrip. 2. Wasted 3 hours also money for Auto rent to find the hotel. 3. Hotel person didn’t pick up phone at morning when we landed at Varanasi and searching the hotel. After reaching at hotel they said they didn’t get any call. 4. There was no toiletries and drinking water bottle at room. 5. Between two, one of the room was such a small so that guest can’t turn around properly by standing. 6. ⁠Faceplate of shower at toilet was broken so showering was not working. 7. ⁠Drainage was not working properly at toilet, 2 minutes showering water was getting flood. 8. ⁠Garbages/wastages spots was at besin corner at toilet. 9. ⁠At reception the person behaviour was rude, he looks always drowsy and not taking any complain/ feedback seriously rather arguing with logic less points. 10. ⁠Hotel’s infrastructural work was incomplete. Unfinished wood structure, wooden dust was messed at common places like reception.

Everything was good. Property has lift ac working fine rooms have ventilation bathroom was clean. Location is close to Varanasi cant but little away from kashi viswanath. Around 5 kms but auto uber easily available. Overall good experience. Food has to be ordered from zomato or nearby restaurant. Space is little small but manageable at this price.

This hotel is an absolute gem! The staff is incredibly friendly, providing exceptional service that makes you feel right at home. The rooms are not only stylish but also spotless and hygienic, ensuring a comfortable stay. It's the perfect place to unwind and enjoy a fantastic experience!

Poor management Poor room condition Poor house keeping

We all loved our stay here. Clean room with all the basics covered. Staff was kind and welcoming to our group. Good choice for a short friends trip.

Operational excellence review trip went well. Room was suitable for process analysis. Staff was efficient. Good for improvement business.

Our children thought this place was perfect. Staff was kind to our whole family. Room had everything families need for good stay.

Staff was courteous and room was well maintained. Good choice for business visitors who need reliable service.

The hotel made things simple for us. The rooms were clean, and we had a nice, quiet time as a family.

I felt centered and comfortable during my solo stay. The calm surroundings really allowed me to recharge.

We truly felt cared for and can't wait to return. staff was friendly and fast, room was ready and perfect.

The hotel was very well-maintained. Clean rooms, fresh bedsheets, and daily cleaning made our stay comfortable. Room service was prompt too.

I’ve stayed here before and it’s always consistent. Clean rooms, polite staff, and a peaceful atmosphere all around.