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Review Of Super Hotel O Mukut Mahal0123401234

Delhi Road, Meerut

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.5
    Average

    39 Ratings, 16 Reviews

    excellent
    15%
    very good
    10%
    average
    21%
    poor
    13%
    bad
    41%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 3
    • 2
    • 1
    • 4
    • 1
    • 3
    • 1
    • 1
    • 3
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    Guests appreciate the friendly staff and good food at this property, highlighting a decent location. However, many reviews point out severe issues with cleanliness, particularly in bathrooms, with no adequate toiletries provided. Room service is noted as average, and there are complaints about non-functional amenities. Some guests express disappointment over extra charges and poor maintenance.

    Sort by:

    Positive first
    2.0

    Poor Stay

    anoop k.business

    location good, bathroom in bad condition, room service average, three points for charging but none working

    Travel Month: Jun 2025

    Room: Classic

    4.0

    good stay

    rahul d.family

    It was a good stay..staffs were friendly..food was very nice ..room was neat n clean..bathroom could have been more equipped and higenic..

    Travel Month: May 2025 (4-Night Stay)

    Room: Classic

    • user photos
    • user photos
    1.0

    Terrible Stay

    prakash k.

    No water supply in room, phone is not working, toilet and bathroom not upto the standard as per price.

    Travel Month: Feb 2025

    Room: Classic

    3.0

    Average Stay

    jagdeep s.

    Room is not clean washroom not clean bed sheet and pillow dirty room charge 120 r.S extra cash paid food qualty soo good staff gud

    Travel Month: Mar 2024

    Room: Deluxe

    1.0

    Rooms are very dirty, photos and realities of rooms are very different bad

    chetan c.loyalty-iconsolo

    No cleaningness, no proper toilet bathrooms very dirty, tv not working, interior also very very bad

    Travel Month: Mar 2024

    Room: Deluxe

    1.0

    wrost property

    divyansh d.

    room washroom no cleanliness food wrost… telephone not working all total wrost property

    Travel Month: Dec 2023

    Room: Deluxe

    1.0

    Terrible Stay

    niraj.

    Not done. We left the hotel 2 days before. It was so unhygienic

    Travel Month: Sep 2023 (3-Night Stay)

    Room: Deluxe

    1.0

    Terrible Stay

    hemant g.loyalty-icon

    Room were terrible washroom was not clean room was very dirty, there were mosquito and ants. There was pan spits all around the room there was no toiletries in the room, no towels. The housekeeping use the toilet brush to clean everything in then washroom even the washbasin. Unliveable environment. Respection tried to charge extra. Worst experience ever.

    Travel Month: Sep 2023

    Room: Deluxe

    1.0

    Terrible Stay

    ranjeet g.loyalty-icon

    Bad rooms condition. No proper house keeping. Beddings are not proper. Blankets are old and dirty.

    Travel Month: Aug 2022

    Room: Deluxe

    2.0

    Poor Stay

    ankit c.

    Location is very bad 2/5 staff is very rude, asked us extra rs. 200 for check in don't recommend

    Travel Month: Jun 2022

    Room: Deluxe

    1.0

    Terrible Stay

    neeraj g.

    Extra charges pay in this hotel

    Travel Month: May 2022

    Room: Deluxe (3X)

    3.0

    Staying is awesome

    naved.family

    We were for one day and it was awesome service and cleaning was good

    Travel Month: Apr 2022

    Room: Deluxe (3X)

    Super Hotel O Mukut Mahal has replied on Tue May 03 05:15:15 IST 2022

    Thank you for your valuable feedback, nave d ji. We’ll look forward to hosting you soon. Have a great day! regards, kartik!

    2.0

    Room service

    anil k.couple

    Room service was poor, and he is charge extra 150 rs for checkin, i ask for water no one coming, it was bad experience

    Travel Month: Apr 2022

    Room: Deluxe (3X)

    1.0

    This is not hotel but the hell

    hobuhm l.loyalty-iconbusiness

    Breakfast was not ready. But i paid money through makemytrip. Room is really dirty. Blanket was not washed even 1 time. I couldn't sleep due to terrible smell of blanket and huge mosquito. Dear makemytrip members, never use this terrible hotel. It will show your what the real nightmate is.
    When i arrived, hotel staffs didnt know that i booked. Room was really dirty. Hotel provides me with blanket. It has not been washed even 1 time. I couldn't sleep for even 1 hour due to terrible smell of blanket and bug e mosquito. Also i paid for breakfast. But i couldnt eat. The cook didnt come. Dear makemytrip members, never use this hotel. You will meet the real nightmare in this hell.

    Travel Month: Dec 2020

    Room: Deluxe (3X)

    Super Hotel O Mukut Mahal has replied on Sun Dec 13 07:30:44 IST 2020

    Hi hobuhm lee, we regret the unpleasant experience you had with us. We are continuously working for improvements and we assure you that your next stay is awesome with us. Regards, james!

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