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Vivekanand Colony, Shivpuri | 2.9 km drive to Kuno National Park
20 Ratings, 11 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property boasts an excellent location in Shivpuri, with a helpful staff and good ambiance. Guests appreciated the cleanliness of the area and the spacious rooms. However, hygiene in room facilities and the inconsistent food quality were common concerns, along with some issues in service timeliness. Problems with amenities like hot water and faulty AC have also been highlighted. Despite these drawbacks, many guests find it to be a decent choice in this small city.
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best room best services best cleanliness best location nice room service ye
Very good service very good rooms best location average food very very good ambiance clean location
Room: Golden Room
Excellent Stay
Overall good nice services
Room: Golden Room
Over all services good
Hotel sevices is good with maintain hygiene for making food and also parking facility good with big garden for marriage function
Room: Golden Room
Overpriced - poor service and room quality
The hotel is average. Rooms are terrible in terms of hygiene. Linen dirty, washrooms dirtier, poor quality of toiletries were the highlights. Restaurant was food was nice.
Hygiene was a major issue in the room and the washroom. Early check in was denied despite of room availability. They focus more on ripping you off vs providing you quality service.
Room: Golden Room
Awesome hotel in such city
Shivpuri is a small city. It's good to have such hotel here, which has very delicious food and huge sized luxury rooms. Staff is very helpful in all terms. Overall it is the only good hotel in town.
Room: Golden Room
Stay with family
Even hotel construction is good but management is not capable to maintain it. Services in hotel is very poor. You will not get any service on time. Even for safety point of view it is not safe. In my room suddenly short circuit happened and we could See huge smoke behind tv even that time tv was switched off. Meanwhile abnormal behavior was there with all the electric and electronic equipments also there was no fire extinguisher in hotel. In a conclusion I can only say was a very bad experience in this hotel.
Room: Platinum Room
Stargold Palace has replied on Thu Nov 07 18:19:57 IST 2019
Sir MPEB voltage is increased suddenly but we have attended you all time when you called the staff, sorry for inconvenience, it will not be repeated again.
Excellent ambience, very clean and above all excellent service!
Amazing place to be, that too in an isolated place of Shivpuri. Hats off to the hotel management.
Room: Deluxe Room
Good stay
Many teething troubles in the room like bathroom lights are very dull, ac not working, hot water not available, door mat missing etc. Breakfast offered late with limited options on variety. Though there are issues, the hotel staff resolved it.
Room: Platinum Three Bed
Nice location
Good location and service was excellent
Room: Platinum Room
Comfortable stay
Room were clean and tidy Linen was new But food to cost ratio and quality was not that good. It was ok ok types
Room: Deluxe Room
Overnight stay.
Nice place, newly opened so things were in progress. Lack of hot water in the bathroom was a sore point, otherwise stay was good and staff was cooperative.
Room: Deluxe Room
Stargold Palace has replied on Thu Aug 29 20:37:20 IST 2019
Sir next time it will not be repeated
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