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Review Of SPOT ON Hotel Dhruvathara0123401234

Peddakapu Colony, Tirupati

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • family
    2.3
    Average

    27 Ratings

    excellent
    15%
    very good
    7%
    average
    19%
    poor
    15%
    bad
    44%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 1
    • 1
    • 2
    • 5
    • 1
    • 1
    • 4
    • 5
    • 5

    Rating Categories

    • Location3.3
    • Cleanliness2.3
    • Room2.3
    • Value For Money2.4
    • Food2.3
    • Facilities2.1
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    Reviews Summary

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    Guests have shared some pretty disappointing experiences at this property. Many complained about filthy bathrooms, lack of basics like hot water, and poor room service. The rooms were often untidy with dirty linens, and maintenance issues like non-working flushes. While the location is convenient near bus stops and shopping areas, the overall atmosphere and customer service left much to be desired. Some reviewers mentioned good food and comfortable stays, but these highlights were overshadowed by consistent complaints about cleanliness and staff behavior.

    2.0

    Waste of money

    anjani k.couple

    Very bad experience Bath rooms beds worst

    Travel Month: Sep 2019

    Room: SPOT ON NON-AC

    SPOT ON Hotel Dhruvathara has replied on Tue Sep 17 18:20:31 IST 2019

    Sorry for the hassle you faced, Anjani! We've marked a note for the experience you had this time. Rest be assured, we'll strive to ensure a pleasant stay with us in the future. Regards, Rahul

    1.0

    Unhappy stay

    ramadevi b.loyalty-iconfamily

    There was no water in the washrooms. Hot water was unavailable for Bath.

    Travel Month: Sep 2019

    Room: SPOT ON NON-AC

    SPOT ON Hotel Dhruvathara has replied on Wed Sep 18 17:51:18 IST 2019

    We are sorry for the trouble, Ramadevi! We've marked a note for the experience you had with us and we will put in our best efforts to enhance your experience with us. Wish you a great day ahead. Regards, Amit.

    1.0

    No good vegetarian hotels around this accomodation

    ramesh k.family

    The room allotted in top 3rd floor very hot during the night. lodge located in polluted location. Room service is 0. No person came to broom the room in 4days stay even ask several times. Be cautious regarding surrounding dirty hotels chances for a health problem.

    Travel Month: Sep 2019 (4-Night Stay)

    Room: SPOT ON NON-AC

    SPOT ON Hotel Dhruvathara has replied on Wed Sep 18 17:51:19 IST 2019

    We never expect any of our guests to face such issues, Ramesh! We re extremely apologetic after knowing such kind of hassle faced by our guests. We have shared this with our team to take necessary action to ensure it's not repeated again. Regards, Rahul

    5.0

    Overall fantastic

    srikant p.group

    Very near to bus stop and easy to locate as just go few steps forward, you can see the hotel in fornt of you.

    Travel Month: Aug 2019

    Room: SPOT ON NON-AC

    SPOT ON Hotel Dhruvathara has replied on Sat Aug 31 07:08:46 IST 2019

    Charmed to See you loved our services, Srikant Patro! Just keep giving us opportunity to serve you with wonderful experience and we would love to host you soon) regards, Pravin

    1.0

    Terrible Stay

    shobika s.family

    Poor service, low maintenance, worst atmosphere

    Travel Month: Jul 2019

    Room: SPOT ON NON-AC

    SPOT ON Hotel Dhruvathara has replied on Fri Aug 16 21:24:46 IST 2019

    Sorry for the unpleasant experience you had with us, Shobika! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be memorable one) regards, Jamil

    4.0

    Good Stay

    uppu r.loyalty-iconsolo

    Nice stay room was tidy and good service

    Travel Month: Jul 2019

    Room: SPOT ON NON-AC

    SPOT ON Hotel Dhruvathara has replied on Mon Jul 29 19:58:50 IST 2019

    Thank you for the appreciation, Uppu! We hope to give you a consistent service every time. Regards, Rahul

    1.0

    Waste of money

    vipulkumar p.group

    Please never stay in this Hotel u will get good Hotel nearby this Remove from make my trip asap

    Travel Month: May 2019

    Room: Standard Room Non A/C

    5.0

    Entertainment

    srinivas r.

    Regards. You've been asking for hard copy while we have e-ticket received by us
    Hope you have enough channels to watch

    Travel Month: Feb 2019

    Room: Standard Room Non A/C

    4.0

    Good Stay

    ramakrishnan s.

    Its OK. Middle class people accepted one. 75% OK.

    Travel Month: Nov 2018

    Room: Standard Room Non A/C

    1.0

    Good hotel

    udu p.

    Food facility is good. Room service is also good. I like it very much.
    No disturbance, very good and comfortable, felt like our home and I liked hotel service.

    Travel Month: Jul 2018

    Room: Standard Room Non A/C

    2.0

    Poor Stay

    abhijeet k.

    Hotel is ok.One can stay there. It is neat and clean but not comfortable. Bathrooms are clean but other facilities is not well maintained. I think charge is more in comparison to the facilities provided.

    Travel Month: Aug 2011

    Room: Standard Double Ac

    1.0

    Terrible Stay

    kartik s.

    It was a night mare. First of all i had to wait for 2 hour with my 6 month old kid because they said i do not have a booking. I had called them earlier and had confirmed. I am surprised that you guyz claim no need to call and confirm. Then i got one room and another room 1 hr later. Toilet didnÂ’t have flushes. No blanket...no towel. Though i had booked 2 AC room, it was working only in one. Behavior of the staffs was horrible to say the least. I was feeling like slapping them on the face but kept since i was with family.

    Travel Month: Aug 2011

    Room: Standard Double Ac

    1.0

    The hotel is not bothered about customer.

    t k.family

    Total lack of customer care by reception and working staff. They could not provide even hot water. They did not cooperate for parking my car and I kept it outside. Even after request they did not provide the services. When we requested for small things the staff is arguing and shouting back. At the end they are looking for tips without doing the minimum service.

    Travel Month: Dec 2017

    Room: Standard Room Non A/C

    1.0

    Worst ever experience

    suraj.family

    It was the worst nightmare. As the rooms that were allotted were worst with no bedsheets and pillow covers. Full of bedbugs. It was the worst experience I ever had faced. Worst.

    Travel Month: Sep 2017

    Room: Standard Room Non A/C

    3.0

    Room is not clean and

    ramakrishna.solo

    I suggest to maintain some cleanliness in the hotel rooms room is not clean and doors and windows are not working properly. Bed sheets are dirty and the bathroom door is not closing completely. The value of hotel In online is too high than real value.

    Travel Month: Nov 2017

    Room: Standard Room Non A/C

    3.0

    Niceto stay

    narsimha g.couple

    Good to stay, nice atmosphere good ventilation, some improve in cleaning, room service is average, tv is OK, reception service bit improvement is required, very near to bus stand, shopping area is very near, wash rooms are average, hot water not provided

    Travel Month: Nov 2017

    Room: Standard Room Non A/C

    1.0

    Not a good hotel to stay

    vivek k.couple

    Staff was not professional and service was too poor. Room is totally untidy with dirty bed sheets and pillow. Told to change it but never changed. Hotel Manager don't know how to check status of make my trip customers and took half an hour to a lot the room and was on call every time.

    Travel Month: Jul 2017

    Room: Standard Double Non Ac

    3.0

    very bad

    nadella r.family

    They started cleaning the room after we checked in. It was with full of cigar smoke. To reduce that they used room spray. Power was not there. There is no generator. Toilet flush was not working. Overall it was very bad experience. Inspite of our information to them about our arrival time, they started cleaning the room, i.e., late in the night about 11 pm.

    Travel Month: Mar 2014

    Room: Club Non Ac Room

    3.0
    madhu b.couple

    Need to improvement the facilities to get the families to the hotel. Hotel persons communication is good. Out side environment is also good. Good opportunity to book the room by MakeMyTrip. Overall it is average.

    Travel Month: Jul 2015

    Room: Standard Double Non Ac

    3.0

    Average hotel

    satya r.family

    Average hotel in Tirupati and in good location. Room are not very good but the best thing about this hotel is the location of the hotel is the center of Tirupati. You should journey all over Tirupati from here and you have all types of vehicles like taxi, bus from here easily. Room rent was average.

    Travel Month: Jun 2016

    Room: Standard Double Non Ac

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