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Sonamarg Market, Sonmarg
29 Ratings, 10 Reviews
Last 10 Customer Ratings (Latest First)
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Good Stay
TV non functional. Food just OK. Market 400 meters away. Approac road needs attention. Otherwise, stay comfortable, staff courteous. Over all rating : good.
Room: Standard Room
Poor Stay
I rarely leave negative reviews, but my recent experience at this hotel was far from acceptable. From the moment I entered the room, it was clear that cleanliness and basic hospitality standards were not being met. First, there were no toiletries provided—not even the basics like soap or shampoo. For a hotel that advertises itself as a comfortable and convenient stay, this was very surprising and inconvenient. Worse still, the bedsheet had a strong, unpleasant odor, as if it hadn’t been changed or washed properly. It made the entire stay uncomfortable and raised serious concerns about hygiene.
Room: Standard Room
Sonamarg Snow View
⸻ Dear Guest, Thank you for your feedback. We’re truly sorry to hear that your stay did not meet your expectations. We would like to clarify that toiletries including soap, shampoo, and a towel were provided in your room, as is standard for all our guests — even in our Standard Room category, which you had booked. However, we understand that your experience may not have reflected this, and we sincerely apologize if anything was missed or not up to the mark during your stay. Cleanliness and guest comfort are very important to us, and your feedback has been taken seriously. We are reviewing our processes to ensure such concerns are properly addressed in the future. We appreciate you bringing this to our attention and hope to have the chance to serve you better on your next visit. Warm regards, Team Sonamarg Snow View
Terrible Stay
Unfortunately, I couldn’t make it to my hotel because of the adverse weather conditions in Srinagar. It was raining the entire day and we had bikes. I’d made a cancellation request with the property but they told to check with MMT. There was no support from MMT as well.
Room: Standard Room
Sonamarg Snow View
Dear Mr. Milan Bhuva, We’re truly sorry to hear about the challenges you faced due to the weather conditions in Srinagar. However, we would like to clarify that your reservation was confirmed, and your room was kept ready for check-in. Out of 18 rooms booked that day, only your booking was marked as a no-show, while all other guests arrived safely, despite the rain. Your cancellation request was made very late in the evening on the same day of check-in, which made it difficult for us to process any last-minute changes, especially since the booking was made through MMT and falls under their cancellation policy. As per the policy, such situations require coordination directly with the booking platform. We genuinely hope to host you in the future under better circumstances. Warm regards, Team Sonamarg Snow View
Average Stay
everything was good , except there was no room heater, only a bed heater was available, the temperature was below -3 and the room was chilled , at such place room heater is must
Room: Super Deluxe Room
Sonamarg Snow View has replied on Thu Apr 03 10:14:47 IST 2025
Dear Ishi Jain Thank you for your feedback. We're glad you liked our services. Regarding the room heater, we do have heaters available, but they are an additional paid service.
Excellent Stay
Amazing property, excellent staff i was not feeling well they made sure i was comfortable and took me to the hospital by themselves and talked to doctor
Room: Super Deluxe Room
Terrible Stay
Worst stay ever. The blankets were dusty and bathroom was extremely unhygienic. The photos of the room shown in the listing do not match at all. Also, all the ratings on google maps is fake.
Room: Deluxe Room
Good Stay
Good value for money, good location even though the access road is bit narrow. The counter staff is supportive and informative.
Room: Deluxe room
Sonamarg Snow View has replied on Wed Jun 05 20:57:24 IST 2024
Dear guest, Greetings! We thank you for choosing to stay at SNOW VIEW SONAMARG We appreciate you taking time out to review your experience during your recent stay. We are humbled to receive your kind compliments
Excellent Stay
The stay was very good. Hotel staff is very polite. The room was very clean with very scenic view. You can see the snow mountains from yhe room window. Very specious washroom is also very clean with hote water 24 hrs. Food was amazing! will prefer to stay again in the same property. Discount coupon
Room: Deluxe Room
Sonamarg Snow View has replied on Wed Jun 05 20:55:05 IST 2024
Dear guest, Greetings! We thank you for choosing to stay at SNOW VIEW SONAMARG We appreciate you taking time out to review your experience during your recent stay. We are humbled to receive your kind compliments
Excellent Stay
familylocation of hotel is very good , hotel is neet and clean and staff behaviour is also very supportive and food is also very good
Room: Deluxe room
Sonamarg Snow View has replied on Tue May 28 22:04:11 IST 2024
DEAR GUEST WE THANK YOU FOR CHOOSING SONAMARG SNOW VIEW WE APPRECIATE TAKING TIME OUT TO REVIEW YOUR EXPERIANCE DURING YOUR RECENT STAY .WE R HUMBLED TO RECIEVE YOUR KIND COMPLIMENTS FOR THE HOTEL LOCATION SERVICES AND THE WARM HOSPIALITY EXTENDED BY OUR TEAM
Excellent Hosp
familyWe reached the hotel after 4 hours of driving on a two wheeler. Due to Rain, my wife and daughter were shivering. They made immediate heater arrangements to bring our body temperature to normal and then alloted room. Kashmiriyat at its best. Excellent hospitality. Nice ambience in rooms. Clean and neat. Staff is very supportive and polite. Rooms are equipped with electric blanket and heater. Value for money. One of the best experience we had in our Kashmir tour. recommended for budget travellers.
Room: Deluxe room
Sonamarg Snow View has replied on Sun May 05 07:07:13 IST 2024
Dear guest, Greetings! We thank you for choosing to stay at SNOW VIEW SONAMARG We appreciate you taking time out to review your experience during your recent stay. We are humbled to receive your kind compliments for the hotel location, services and the warm hospitality extended by our team.
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