The property is conveniently located near Lonavala railway station, making it easy to access. Guests appreciated the spacious and clean rooms, with good housekeeping reported, and many found the staff, particularly caretaker Mr. Gulab, to be helpful and friendly. However, several reviews highlighted serious cleanliness issues, with complaints about old facilities and extra charges for yoga being mandatory, leading to dissatisfaction. There's a lack of dining options on-site and limited service availability.