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Review Of Sandesh Kingston

Gandhi Nagar, Bangalore | 6 minutes walk to Anand Rao Circle

    User Rating & Reviews

    • everyone
    • couple
    • solo
    • business
    3.1
    Good

    43 Ratings, 19 Reviews

    excellent
    21%
    very good
    21%
    average
    16%
    poor
    30%
    bad
    12%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 4
    • 5
    • 1
    • 1
    • 3
    • 4
    • 3
    • 5

    Rating Categories

    • Cleanliness3.6
    • Room3.7
    • Value For Money3.4
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    The property has had a mix of experiences from guests. Many complained about poorly maintained rooms, including issues with plugs, switches, and cleanliness. Some encountered staff that lacked professionalism and responsiveness, leading to frustration. On the flip side, a few noted good locations with safety measures and decent customer service. The absence of food service and consistent Wi-Fi also raised concerns, making it not ideal for family stays or longer visits.

    Sort by:

    Positive first
    1.0

    Terrible Experience

    business

    Rooms looks terrible and plugs and switches were not working, TV was not working, there were bathroom towels, rooms looks tiny and it's stinking very badly. Even though we requested for rooms change with receptionist he said ok but later on no response from him. Staffs looks worst and they don't even know how respect the customer and treat them. Overall it's not worth to stay here and I would recommend please do not choose this hotel for a goot stay.

    Travel Month: Jan 2025

    Room: Deluxe AC Room

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    1.0

    Terrible Stay

    manjunatha c.

    We checked in at 11:30am and went the room. Rooms looks terrible and plugs and switches were not working, tv was not working, there were bathroom towels, rooms looks tiny and it's stinking very badly. Even though we requested for rooms change with receptionist he said ok but later on no response from him. Staffs looks worst and they don't even know how respect the customer and treat them. Overall it's not worth to stay here and i would recommend please do not choose this hotel for a goot stay.

    Travel Month: Jan 2025

    Room: Deluxe AC Room

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    5.0

    Excellent Stay

    mohammed a.

    Good

    Travel Month: Aug 2024

    Room: Deluxe AC Room

    2.0

    Poor Stay

    ashish.

    It was very bad experience from my booking with you for katpadi. I booked room on 22nd june. Reaching there the hotel denied your booking. I have also booked room from 23rd to 25th for katpadi trip. The hotel denied that booking also. It is very shameful act from your side. Trusting you but i went there. I am deceived by you.

    Travel Month: Jul 2024

    Room: Deluxe AC Room

    1.0

    Terrible Stay

    rahul j.loyalty-icon

    It was so bad 1. No ac remote in the room 2. They were bedbugs in room i couldn't sleep for 1mins also i had to go sleep in car the hole night.

    Travel Month: Dec 2023

    Room: Deluxe AC Room

    2.0

    Poor Stay

    er n.

    Flush not working, no water bottle, phone not working, fan button broken, poor quality staff etc

    Travel Month: May 2023

    Room: Deluxe AC Room

    2.0

    V

    rajeev s.loyalty-iconsolo

    The air-conditioner was closed at night 11 o’clock while i was sleeping and then it automatically turned on in morning when i was checking out. Therefore, the air-conditioner was not on at night. The towel were also not in good condition. They were tore.

    Travel Month: Apr 2023

    Room: Deluxe AC Room

    2.0

    Poor Stay

    vasanth k.solo

    I stayed for one night, room was not clean as per expectation, and i tried to recharge my mobile no switch is suitable for the recharge pin,

    Travel Month: Feb 2023

    Room: Deluxe AC Room

    5.0

    Good

    sanal c.couple

    Good and neat room. Great customer service

    Travel Month: Aug 2022

    Room: Deluxe AC Room

    4.0

    Good

    priyanka b.loyalty-icongroup

    Gujarat, patan, for business purpuse,

    Travel Month: Jul 2022 (5-Night Stay)

    Room: Deluxe AC Room

    2.0

    W

    anusuya l.loyalty-iconfamily

    After a 12 hours road journey from ooty to bangalore with my parents (read senior citizens) the hotel kept us waiting. Despite booking 3 weeks in advance with full payment the hotel denied us our rooms citing overbooking issues. After half n hour or 45 mins they transported us to a suite which my parents had to reach via stairs thanks to their infrastructure. After half an hour they could allot us only one room for ing us to manage in the suite at the 5th floor and a room at the 1st floor. The suite lacked hot water provisioning and my morning their lifts failed to function and so did the water provision. We had to check out before 9 am to catch a train but there was no water. Luckily they could only arrange hot water at the 1st floor. My father fell ill climbing up to the 5th floor as lifts dint function. Even the tvs were not working.

    Travel Month: Jul 2022

    Room: Deluxe AC Room

    4.0

    Good stay

    praneeth b.couple

    It was a nice stay. Rooms are good. But the floor was reeking of cigarette smell which was not there by the evening. Overall recommend for a short stay

    Travel Month: Jun 2022

    Room: Deluxe AC Room

    2.0

    Poor service

    naveen k.business

    Never stay in this hotel, consisted and dusty rooms.

    Travel Month: May 2022

    Room: Deluxe AC Room

    Sandesh Kingston has replied on Mon Jun 06 22:44:24 IST 2022

    Dear guest, we are sorry to hear that you had a bad experience with us. We have taken the necessary steps to correct the issues. We are looking forward to host you in the future.

    4.0

    Bangalore stay

    suresh r.solo

    Good place. Lot of options for biz trips

    Travel Month: Apr 2022

    Room: Deluxe AC Room

    Sandesh Kingston has replied on Mon Jun 06 22:43:01 IST 2022

    Dear guest, i would like to thank you for giving us your valuable feedback during your recent visit to hotel sandesh kingston by agira hotels. We are delighted to know that you enjoyed your stay with us. We are looking forward to host you again in the future.

    4.0

    Good Stay

    raju m.loyalty-iconbusiness

    Good safety measures have been taken by the management. Very convinient for all travel modes. Surronded very good restaurants

    Travel Month: Feb 2021

    Room: Deluxe AC Room

    Sandesh Kingston has replied on Fri Feb 05 14:05:47 IST 2021

    Dear mr. Raju mantena, greetings for the day! we would like to thank you for your review on your recent stay with us. We are delighted to know that several aspects of the hotel, service and staff have left you with a favorable impression and that you enjoyed your stay with us. Your feedback has been shared with the entire team at the hotel who were happy to receive the same. Your positive feedback is a great source of motivation for us as we strive to achieve even higher standards of service. Look forward to welcoming you back to hotel sandesh kingston bangalore on your next visit. Thanks & regards satish. S general manager

    4.0

    Good Stay

    ramesh p.loyalty-iconbusiness

    Very good location. Attentive staff
    Cordial atmosphere, friendly staff

    Travel Month: Feb 2021

    Room: Deluxe AC Room

    Sandesh Kingston has replied on Wed Feb 03 17:21:58 IST 2021

    Dear Mr. Ramesh,Greetings for the day!We would like to thank you for your review on your recent stay with us. We are delighted to know that several aspects of the hotel, service and staff have left you with a favorable impression and that you enjoyed your stay with us.Your feedback has been shared with the entire team at the hotel who were happy to receive the same. Your positive feedback is a great source of motivation for us as we strive to achieve even higher standards of service.Look forward to welcoming you back to Hotel Sandesh Kingston Bangalore on your next visit.Thanks & RegardsSatish.SGeneral Manager

    3.0

    Not recommended for family

    naga n.loyalty-iconbusiness

    The Hotel was at a good location. It was a business travel. Hotel was very clean. They do not serve food in the Hotel. So, if someone can manage food from outside, then the Hotel is suitable for their stay. Otherwise not recommended for family. The allotted room was nice with good facilities. Washroom was hygienic.

    Travel Month: Feb 2020

    Room: Deluxe non ac

    Sandesh Kingston has replied on Wed Jan 06 09:34:10 IST 2021

    Dear guest, namaskara! thank you for taking the time to tell us about your experience at the sandesh kingston bangalore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At the sandesh kingston, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, satish. S general manager

    2.0

    Water problem

    rajesh a.loyalty-iconbusiness

    Water problem. Dirty water for bath smell bad.

    Travel Month: Feb 2020

    Room: Deluxe non ac

    Sandesh Kingston has replied on Wed Jan 06 15:08:58 IST 2021

    Dear rajesh, greetings from hotel sandesh kingston, bangalore! thank you for taking the time to tell us about your experience at hotel sandesh kingston, bangalore. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At hotel sandesh kingston we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, satish. S general manager

    2.0

    not good. only 1 waiter was good. he helped me recover my phone. there are lots of similar hotels in the area. do chk them out.

    abhijit s.solo

    Water is bad. I am suffering from a loose tummy. And I had food and water only in the hotel.wi fi never worked. I was there for 3 days.

    Travel Month: Jan 2014 (3-Night Stay)

    Room: Executive Superior

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