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You are booking hotel for more than 30 days
Igatpuri, Igatpuri | 36.2 km from city centre
good stay but unhyge
I had stayed there for two nights. total 3 couples with three kids of less than 5 years... the property is good, the staff is very good, location is very scenic... however, faced following issues: 1. The kitchen was very unhygienic, specially the fridge.. it was stinking, not cooling properly, food was kept uncovered and I was able to see some insects on the food kept in the fridge. 2. I know that the property is in nature and insects are supposed to be there, but on the beds, rooms, etc., there were cockroaches, red ants and spiders...
SaffronStays Bonsai has replied on Fri Sep 26 16:36:41 IST 2025
Thank you for your feedback and for appreciating the property, staff, and scenic location. We're truly sorry to hear about the hygiene issues you experienced, especially in the kitchen and rooms. This is certainly not the standard we aim to maintain. Your concerns have been noted, and we are addressing them with the housekeeping and maintenance teams on priority to ensure a much-improved experience for future guests. We hope to have the opportunity to host you again and provide a better stay.
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