The property boasts a central location, making it accessible, especially near the railway station and bus station. However, many guests struggled with issues like unclean rooms, lack of basic amenities, and poor hygiene standards. The staff's unavailability during check-in and inadequate responses to concerns were repeated complaints. Some reviewers mentioned a lack of facilities, including non-functioning AC, dirty bathrooms, and difficulty in locating the property, leading to a disappointing experience overall.