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Mirza, Guwahati | 6.1 km drive to Lokpriya Gopinath Bordoloi International Airport
38 Ratings, 7 Reviews
Last 10 Customer Ratings (Latest First)
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Excellent Stay
It's fine
Room: Normal Room AC|NON AC
Poor Stay
Room is very darty. This is no a deluxe room, ac is no good, no water battle in the room, all type cloths are so dirty. Like bed seet, pillow, tawel, this room already used other person before we are going the room
Room: Deluxe Room
Royal Palace has replied on Sun Aug 20 20:35:57 IST 2023
THANK YOU SIR FOR YOUR VALUABLE FEEDBACK. I WOULD LIKE TO INFORM YOU WE DON'T PROVIDE ANY ROOM TO OUR GUEST WHICH USED BY OTHER PERSON. WHY DON'T YOU INFORM TO OUR FRONT DESK ABOUT YOU PROBLEM. PAYING 1500 RS WHAT KIND OF ROOM DO YOU EXPECT IF YOU ARE LOOKING FOR QUALITY PROVIDE BY 5 STAR HOTEL THAN I AM SORRY. AND YES WE HAVE ONE ROOM WHICH WE CHARGE 4000 INCLUDING BREAKFAST AND WATER
Poor Stay
It was not good of a experience. The hotel staff were very rude didn't provide a good room.
Room: NON AC
Royal Palace has replied on Fri Feb 16 21:05:05 IST 2024
Thankyou for your valuable feedback. It will help us to improve our service towards our guest. We look forward to serve you again .
Poor Stay
The hotel was really not upto the mark. The receptionist also were not at all collaborative. Then about the rooms didn't have proper utilities as mentioned plus not well maintained.
Room: NON AC
Worst hotel worst
We booked the hotel for 1200+ but they gave us room not even 600 worth. Dirty and cracked bed, unhygienic floor, no free wifi, no good service. Very unhygienic hotel. They are looting as there's no hotel nearby to that area.
Room: NON AC
Royal Palace has replied on Sat Aug 03 11:18:31 IST 2024
THANK YOU FOR SHARING YOUR FEEDBACK WITH US, I WOULD LIKE CONFIRM YOU ABOUT PRICE ,WHILE YOU BOOKED A ROOM FROM OTT ,HOTEL IS NOT RESPONSIBLE FOR PRICE HOW MUCH YOU PAID ,HOTEL CHARGES AND OTT CHARGES DIFFERENT, AND IF YOU PAID CASH FOR OFFLINE BOOKING WE DON'T CHARGE GST
Good Stay
It was a good stay. The only issue was the food. The attached hotel was not at all worth what they were charging. Also, as this hotel was very remote to a proper city or market place were mostly restricted to the hotel itself
Room: Deluxe Room
Royal Palace has replied on Thu Apr 27 11:07:11 IST 2023
Thankyou for your valuable time. We look forward to serve you again.
Poor Stay
Room not value for money. Poor room and price high. Not clean and tv not work, light not work more complents.
Room: NON AC
Royal Palace has replied on Thu Oct 13 00:22:33 IST 2022
Thanks for your feedback. Sir someone booked room for you for 2 days. But you checkout before one day. During you stay you did complain about anything. And at the time of checkout you inform us
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