This was our 3rd visit to Grape County resort —but this villa stay was terrible. Despite confirming cleanliness (we were traveling with a 5-month-old), the villa was dusty, shabby, and appliances were dirty. Service was equally disappointing: slow responses, lunch confusion, incorrect orders, and long delays during checkout.
This is far from the “luxury” experience the property promises. The only saving grace was Mr. Tushar, who stepped in to help when others didn’t. Very disappointing and not recommended for families.