Location - Good, Food - good, amenities - not so good, service - quite good , Need to improve sound insulation in room Location - Good, Food - good, amenities - not so good, service - quite good , Need to improve sound insulation in rooms
Rakabi The Fern Igatpuri has replied on Mon Aug 11 20:57:39 IST 2025
Dear LAXMAN GAIKWAD,
We appreciate your detailed feedback and are glad to hear that you enjoyed the location, food, and our service. It appears, however, that your experience with our amenities and noise level in the room didn't meet your expectations.
Your remarks about the sound insulation have been noted diligently.
Our team is exploring various options that will manage the noise levels better. Once again, we value your review and your patience with us during this time. We hope you give us another chance to impress you on your next visit.
General Manager
Joseph Jacob