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Review Of Phoenix Residency

Chembra, Tirur

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.7
    Average

    37 Ratings, 19 Reviews

    excellent
    8%
    very good
    24%
    average
    27%
    poor
    11%
    bad
    30%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 2
    • 3
    • 1
    • 3
    • 3
    • 4
    • 2
    • 1

    Rating Categories

    • Location3.3
    • Cleanliness3.1
    • Room3.0
    • Value For Money3.2
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    The property offers neat and clean rooms, which some guests appreciate along with the decent staff. It's close to the railway station, making it convenient for train travelers. However, many guests point out issues like lack of room service, uncleanliness, and noise from trains. Some also found the rates too high for the experience provided.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    nighil m.business

    Had a very bad experience here. Not a good place to stay with family. No room service. No restaurants nearby. Its better to stay in hotels opposite to the railway station. This hotel is far and also the approach road is pity condition.

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Deluxe AC

    1.0

    Terrible Stay

    muhammed b.

    Unhygienic rooms. Full of cockroach and dust, bad smell also. Please dont suggest.

    Travel Month: Sep 2024

    Room: Deluxe Non AC

    1.0

    Horrible

    c y.loyalty-iconcouple

    Air conditioner was not working properly, fan stopped midway, no drinking water in room, no tea/coffee service. Checked out after 3 hours. Location is also bad. Room is clean.

    Travel Month: Aug 2023

    Room: Deluxe AC

    3.0

    Average Stay

    razick h.loyalty-icon

    3

    Travel Month: Jun 2023

    Room: Deluxe AC

    1.0

    Very poor performance from hotels staff and management

    rajesh r.solo

    Very very bad performance and miss behavior from hotel side i am not prefer to this hotel for eny one

    Travel Month: Aug 2022

    Room: Deluxe AC

    3.0

    Good stay

    richard.loyalty-iconbusiness

    Good place to stay with decent rooms.

    Travel Month: Mar 2022

    Room: Deluxe AC

    3.0

    Average

    yacoob a.loyalty-iconsolo

    Average cleanliness and maintenance

    Travel Month: Mar 2020

    Room: Double Bed Non AC

    4.0

    Good

    nisar a.solo

    Short stay but Worth it. Nice and clean room.

    Travel Month: Feb 2020

    Room: Double Bed Non AC

    2.0

    Not value for money

    sandeep r.solo

    Kind of money they charge is not worth the stay. Probably not worth more than the amount per day. Very small room, average cleanliness, average location - Easy only if you are traveling by train, not easy to access if you are traveling by road. Nothing great about this place. You can get far better place with the money they charge if it was somewhere else. It looks like since this is the only accommodation available in this vicinity they overcharge for this. Probably on a 'demand and supply' logic.

    Travel Month: Jan 2020

    Room: Double Bed Non AC

    3.0

    Hotel is new one but cleanliness poor

    prasanth.solo

    Even though property was new, mosquito bite was problem. Cleanliness of the room to be taken care Staffs are good and decent behaviour.

    Travel Month: Dec 2019

    Room: Double Bed Non AC

    4.0

    Good Stay

    mahesh e.loyalty-iconsolo

    There is no restaurant at the hotel. Also since its too close to rail, there is always noise of trains. Rooms are good and clean.

    Travel Month: Sep 2019

    Room: Double Bed Non AC

    4.0

    Average executive hotel

    vishnu p.loyalty-icongroup

    12 pm check-in hotel. We faced early check-in issues. Waited for 2 hours. Small rooms.

    Travel Month: Oct 2019

    Room: Double Bed Non AC

    1.0

    Terrible Stay

    m n.family

    Everything was bad and poor.

    Travel Month: Oct 2019

    Room: Double Bed Non AC

    4.0

    Good

    mani p.family

    Good place to stay with family

    Travel Month: Jul 2019

    Room: Standard AC

    1.0

    Terrible experience

    hari k.family

    We booked at Phoenix Residency and the cost was quite high for the location and the size of the room. You get no toiletries and the attitude of the staff was very uneasy. Recommend no one to opt for this option even if it offered for free

    Travel Month: Sep 2019

    Room: Standard AC

    4.0

    It was a good experience altogether

    simi m.loyalty-iconsolo

    I went there for an official purpose and could check in the hotel at early morning. The hotel people found to be more understanding and allowed me early check-in. They don't have a restaurant, it's just a new building similar to a homestay or service apartment. The room was neat and clean.

    Travel Month: Sep 2019

    Room: Standard AC

    3.0

    Ok stay in Tirur

    kannan m.solo

    Average hotel in Tirur food from out Side, no hot water, new rooms and pillow bed sheets are new

    Travel Month: Jul 2019

    Room: Double Bed Non AC

    5.0

    Good hotel to stay

    gopinath g.solo

    Only rooms are provided. It's very close to railway Station. Neat, clean spacious rooms. Nice staff. Loved the stay here.

    Travel Month: Jun 2019

    Room: Double Bed Non AC

    4.0

    Good Stay

    raveendran n.solo

    It a new building. Provides accommodation only. Very neat. It's close to railway Station, provided if you are ready to approach through railway track. Otherwise needs hiring auto.

    Travel Month: Jun 2019

    Room: Double Bed Non AC

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