Review Of PANTHASHALA Dooars

Excellent stay, It’s my home, the best resort to stay, love this place very very much!

I got the information from my friend. excellent property, beautiful environment. Murti river and "Dhupjhora gach bari" is very close. 1 km approx.

There is a canteen manager named Shekhar Roy I guess, his behavior is EXTREMELY rude. As per the indian law of hospitalization, every guest is entitled to regular drinking water (NOT MINERAL) he literally said "if you drink 10L of water everyday, we can't give it to you", and we only asked for a bottle of water and got this reply. He literally indicated that after 1 L daily free mineral water we can only buy mineral water or we can drink tap water directly from the tap, There is no option to provide regular drinking water when asked. When ordered dinner at around 7 PM, he said like we cannot provide rice, this is not a hotel....and then not able to provide dinner if asked after 3 PM. I mean people can have network issues right? Also they have a dinner menu which includes fried rice chowmin, chilli chicken, but when asked for it, even before 3 PM (which is their unsaid regulation for ordering dinner), None of the items were available, they said, we cannot provide anything in the dinner menu and we can order bengali thalis. When we tried to order Chicken Pokoras (A listed item in their Evening Snacks Menu), They said not available!!! There are a lot of good things about the place like food is really good and the cooking and housekeeping staff is really good. The rooms are really good and spacious. But the canteen manager named Shekhar Roy, his behavior has undermined all the good things about the place and we were very disappointed.

beautiful property, nice rooms and bed. food is homely cooked… staffs are very polite and good. too many attractions nearby….like lava, garumara forest, murti river, sumsing. a must visit for all nature lovers

They served me only roti sabji

Good environment. Very clean room but in dinner roti & egg curry not acceptable

Rooms are good. But that's a full stop to to this hospitality note. Service is zero. absolutely zero. Food is horrific. Staff behaviour is like monsters and you simply fall as a prey in their den. they misbehave with everyone for everything.

Great Location with good staff room is so clean and comfortable , The price is also cheaper best place to stay with your loved one or friends