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Review Of Palette Heritage Scindia Ghat

Ghasi Tola, Varanasi | 8 minutes walk to Kashi Vishwanath Temple

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.6
    Very Good

    118 Ratings, 57 Reviews

    excellent
    32%
    very good
    30%
    average
    14%
    poor
    8%
    bad
    16%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 5
    • 4
    • 5
    • 2
    • 3
    • 4
    • 2
    • 3

    Rating Categories

    • Location3.9
    • Cleanliness4.0
    • Food3.2
    • Value For Money3.4
    • Facilities3.0
    • Child Friendliness3.5
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Decent property with a vintage vibe.
    • Location beside Scindia Ghat is very convenient for river views.
    • Staff are generally helpful, but some had poor attitudes.
    • Service can be slow and room service is lacking.
    Read more

    Sort by:

    Positive first
    4.0

    Good Stay

    raghava c.

    Through Make My Trip. Nice experience, helpful staff........................

    Travel Month: Nov 2025 (4-Night Stay)

    Room: Deluxe With Ganga View

    3.0

    Average Stay

    purbasish c.group

    Food was good but location of the hotel is bad. .............................

    Travel Month: Nov 2025

    Room: Suite Balcony Room With Ganga View

    5.0

    Excellent Stay

    michel m.family

    Hotel bahut achcha hai aur vahan ke staff bhi bahut acche Hain room clean hai Nice please or restaurant bahut grateful hai

    Travel Month: Nov 2025

    Room: Deluxe With Ganga View

    • user photos
    • user photos
    • user photos
    5.0

    ❤️❤️❤️❤️❤️❤️❤️❤️❤️

    amit s.

    Great experience ........,...................................................

    Travel Month: Oct 2025

    Room: Deluxe With Ganga View

    2.0

    Poor Stay

    arpan a.

    We dont take any food at hotel. I have booked for view room but after reaching hotel they have provided us a dampen cold room in ground floor with no sunlight.The location also very pathetic and this time I have a worst experience with with make my trip and I will go for a written complaint

    Travel Month: Oct 2025

    Room: Deluxe With Ganga View

    3.0

    Average Stay

    kamalika k.family

    The hotel was clean and a good place for stay but the location to reach there through the narrow lanes was quite terrifying. The hotel staffs were helpful.

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Deluxe With Ganga View

    • user photos
    4.0

    Good Stay

    bipinchandra g.

    It’s a decent property. Service could be slow and breakfast timing isn’t convenient especially when you have early morning boat ride plans. If you’re into vintage vibes this place could be for you. Location is right besides Scindia ghat very convenient

    Travel Month: Oct 2025

    Room: Deluxe With Ganga View

    2.0

    Overpriced and Poor service

    akash k.group

    Very bad experience related to hotel as well as service. This hotel is overpriced. Staff behaviour is not good. They are misleading with room photos. They have mixed up all photos with all kind of rooms to manipulate customers. If you book river view room then you got two options - very small room (60-65sqft) with river view or second is 95sqft room with totally blocked river view. No terrace. No drinking water from 9.30PM to 8AM because they have closed kitchen and no RO available outside kitchen. Rooms have switchboard outside which controls room power and two main ceiling lights along with fan are directly controlled with outside switch. Which means either you power off your room completely at night or sleep with ceiling lights ON. Very poor room service. They will ask you to get water from ground floor or wait atleast 30mins to get it in room.

    Travel Month: Oct 2025

    Room: Suite Room With Ganga View

    • user photos
    3.0

    Terrible Service

    soham d.family

    We didn't receive any room service from them no cleaning or anything we had to literally beg them to do their duties

    Travel Month: Oct 2025 (4-Night Stay)

    Room: Deluxe With Ganga View

    4.0

    Good Stay

    vikramaditya s.

    Good place to stay , nice view of river ganges . Near Scindia Ghat. Reach to location is little not easy due to chaos street of varanasi. Overall good experience recommended for sure

    Travel Month: Oct 2025

    Room: Suite

    • user photos
    4.0

    Good Stay

    lalith k.couple

    hotel was good. we got free room upgrade. though lift was not here. so that's the only issue. rest all was perfect.

    Travel Month: Oct 2025

    Room: Deluxe With Ganga View

    5.0

    Excellent Stay

    josh j.group

    hotel bahut achcha hi & room bhi bahut clean tha. ganga ka view bahut hi sunder hi hotel ke log bahi achhe hi

    Travel Month: Oct 2025

    Room: Deluxe With Ganga View

    5.0

    a little extra ordinary with a vintage touc

    subrata a.family

    it was a pleasant stay at the palette heritage varanasi.. for location I would say is best as this is the main kashi I have heard from many local people..all the staff are very gentle and very much helpful to guide you in many ways if you are new to the city..for amenities it's a 150 year old building, anyone wanting to stay in a vintage property with a luxurious touch please go for it... hopefully next time also I will prefer this hotel to stay

    Travel Month: Sep 2025 (4-Night Stay)

    Room: Deluxe With Ganga View

    4.0

    Good hotel located at a far point from communication point

    biswajit d.family

    Location of hotel in excellent. But auto stand is at a distance of 500/600m. There is TV in room which does not work. Staffs are well behaved.

    Travel Month: Sep 2025

    Room: Suite Balcony Room With Ganga View

    5.0

    Excellent Stay

    preritth.couple

    Our love was amplified here. Connection deepened during our stay. Love was celebrated in every detail.

    Travel Month: Sep 2025

    Room: Deluxe With Ganga View

    5.0

    Availability of equipment

    damodarith.business

    hotel provide comfortable tables and chairs within room, garden area and other places which help in easily carrying out business activities.

    Travel Month: Sep 2025

    Room: Deluxe With Ganga View

    5.0

    Excellent Stay

    amarendra.couple

    This hotel was everything and more! Excellent staff, beautiful rooms, and wonderful service. Our relationship flourished beautifully during our stay.

    Travel Month: Sep 2025

    Room: Deluxe With Ganga View

    5.0

    Excellent Stay

    chandrabhan.family with 1 kid

    Our kid felt like royalty here! We enjoyed every moment together. Amazing staff, clean environment, and perfect family atmosphere.

    Travel Month: Sep 2025

    Room: Suite

    5.0

    Excellent Stay

    ajaykumar.family with 1 kid

    We created amazing memories with our child! Great staff, clean rooms, and excellent service. Best family vacation we ever had!

    Travel Month: Sep 2025

    Room: Deluxe With Ganga View

    5.0

    Excellent Stay

    gokul.group

    Me and my work group loved our stay. Staff was helpful and understanding. Rooms were clean and well maintained.

    Travel Month: Sep 2025

    Room: Suite

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