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Mavoor Road, Calicut (Kozhikode) | 6 minutes walk to Baby Memorial Hospital
282 Ratings, 133 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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The property is conveniently located near the new bus stand in Calicut, making transportation easy. Guests appreciate the clean rooms and friendly staff, though many mention that maintenance could be improved, including issues with hot water and cleanliness in some bathrooms. While the service is a mixed bag, it’s an affordable option when no other choices are available.
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Good and clean stay
Good and comfortable stay and the suite room was clean and spacious with good aminities for the given price.
Room: Premium Suite
Bad service
The service was really bad. They told me that 2 PM is the checkin time and i have reached there, but i have waited for extra half an hour to get a room. i told them to get me a plate but they didn't. the room was just ok. completely it was just disappointing.
Room: Standard Room
Excellent Stay
The property is nearest to the new busstand of Calicut. so transportation is accessible. service is also good.
Room: Standard Room
Average Stay
Neat rooms but requires lot of maintenance works. Location is the prime. Good for 1 night stay if no other options are available for this rate.
Room: Standard Room
Terrible Stay
Booked a Deluxe room a through @makemytrip. After we checked in, the hotel told us the room we booked wasn’t available and offered only a twin bed. We checked out immediately and contacted MakeMyTrip. They tried connecting with the hotel, but there was no response. Even after 2 days, when MakeMyTrip followed up again, the hotel still didn’t issue the refund. Very poor service from both the hotel and @makemytrip – we paid for something we never got.
Room: Deluxe Double
Good Stay
Good
Room: Deluxe Double
Worst
Not reached our expections not at all worth of 2000 bathroom taps are full of rust not at all clean
Room: Deluxe Double
Terrible Stay
Very poor service .shabby rooms.dirty towels.no hot water .no free dental kit .
Room: Standard Room
Terrible Stay
The room was not good. And not maintained cleaned. The bed is too dusty. Towels and basic needs are not provided.
Room: Deluxe Double
Bad experience
Staff behavior was ok. But the room has no tv, the bed was torned. I haven't got any sleep because of a noise. I am not sure but it was like a mouse squeaking. Anyway i am disappointed in my stay.
Room: Standard Room
Nexstay Crystal Residency has replied on Sat Mar 15 12:28:35 IST 2025
Dear Guest, Greetings from NEXSTAY CRYSTAL RESIDENCY... Thank you for your time to write about us. Let me apologize in the outset for not met your expectations this time. We assure you that we will t
Terrible Stay
Booked for executive double room, unfortunately received one was normal double bed. Only two adults can sleep. Bathroom was pathetic. Requested receptionist to change the room, but he was not ready to give a better one. Waited for more than 30 minutes to get the room. While checkout also they unwantedly held us for more than 15 minutes.
Room: Executive Double
Nexstay Crystal Residency has replied on Mon Feb 10 11:56:43 IST 2025
Dear Guest, Greetings from NEXSTAY CRYSTAL RESIDENCY. Thank you for your time to write about us. Let me apologize in the outset for not met your expectations this time. We assure you that we will take note of your feedback and improve ourselves. Expecting your support in future as well. Thanks & Regards Team NEXSTAY CRYSTAL RESIDENCY Management
Excellent Stay
Good we felt good experience during the stay in nexstay crystal residency. Good approach from reception desk and staff.
Room: Standard Room
Nexstay Crystal Residency has replied on Mon Feb 10 11:57:53 IST 2025
Dear Guest Greetings from Nexstay Crystal Residency, Thank you very much for your valuable time to write your feedback about us. We always give first priority to our guest needs and ensure each of them get 100% satisfaction. Your compliments will certainly act as great source of inspiration for us. Once again thank you very much and look forward to welcome you back to NEXSTAY Hotels&Resorts Thanks & Regards NEXSTAY CRYSTAL RESIDENCY MANAGEMENT
Excellent Stay
excellent service from staff , the room was very clean , good staffs , although i have enjoyed my stay there.❤️
Room: Standard Room
Nexstay Crystal Residency has replied on Fri Dec 13 10:45:44 IST 2024
Dear Guest Greetings from Nexstay Crystal Residency, Thank you very much for your valuable time to write your feedback about us. We always give first priority to our guest needs and ensure each of them get 100% satisfaction. Your compliments will certainly act as great source of inspiration for us. Once again thank you very much and look forward to welcome you back to NEXSTAY Hotels&Resorts Thanks & Regards NEXSTAY CRYSTAL RESIDENCY MANAGEMENT
Excellent Stay
They provide good room, cleaning is superb, service is better
Room: Deluxe Double
Nexstay Crystal Residency has replied on Fri Dec 13 10:47:11 IST 2024
Dear Guest Greetings from Nexstay Crystal Residency, Thank you very much for your valuable time to write your feedback about us. We always give first priority to our guest needs and ensure each of them get 100% satisfaction. Your compliments will certainly act as great source of inspiration for us. Once again thank you very much and look forward to welcome you back to NEXSTAY Hotels&Resorts Thanks & Regards NEXSTAY CRYSTAL RESIDENCY MANAGEMENT
Average Stay
The hotel is at the best location. As we can use public transport very conveniently. I have booked a suite room which was good in terms of space. But the amenities were pathetic. There was no hot water, tv cable connection was not proper, and the maintenance team was inside the room to solve most of the problems but the issues were not able to be solved as well. But they supported early check-in & late check-out. Other than the amenities, everything was fine.
Room: Premium Suite
Nexstay Crystal Residency has replied on Fri Dec 13 10:48:57 IST 2024
Dear Guest, Greetings from NEXSTAY CRYSTAL RESIDENCY. Thank you for your time to write about us. Let me apologize in the outset for not met your expectations this time. We assure you that we will take note of your feedback and improve ourselves. Expecting your support in future as well. Thanks & Regards Team NEXSTAY CRYSTAL RESIDENCY Management
Peace
Nice stay. Peaceful. Other than the random traffic noises cu z it's in the city centre, everything is great.
Room: Deluxe Double
Nexstay Crystal Residency has replied on Fri Dec 13 10:50:01 IST 2024
Dear Guest Greetings from Nexstay Crystal Residency, Thank you very much for your valuable time to write your feedback about us. We always give first priority to our guest needs and ensure each of them get 100% satisfaction. Your compliments will certainly act as great source of inspiration for us. Once again thank you very much and look forward to welcome you back to NEXSTAY Hotels&Resorts Thanks & Regards NEXSTAY CRYSTAL RESIDENCY MANAGEMENT
Average Stay
Average stay providing in crystal stay. Bathrooms are not good. Leakage issue was there. They're not giving free waters for customers. They charges money for extra bottle water.
Room: Executive Double
Nexstay Crystal Residency has replied on Fri Dec 13 10:51:46 IST 2024
Dear Guest, Greetings from NEXSTAY CRYSTAL RESIDENCY. Thank you for your time to write about us. Let me apologize in the outset for not met your expectations this time. We assure you that we will take note of your feedback and improve ourselves. Expecting your support in future as well. Thanks & Regards Team NEXSTAY CRYSTAL RESIDENCY Management
Not recommended. Below available
businessToilet is not at all hygiene. Mirror is full of dirt. Bed sheet and blanket seems to be yellow coloured. When i asked them for dental kit, they charged me saying that it’s not complimentary
Room: Deluxe Double
Room was good but bed was not good
Room was good but smoking smell always in the room also bed was not good the material inside bed was not good very uncomfortable
Room: Standard Room
Excellent Stay
good atmosphere, Friendly staff
Room: Deluxe Double
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