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Review Of New Ashiyana Palace

Chetganj, Varanasi | 3.5 km drive to Kashi Vishwanath Temple

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    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    2.9
    Average

    370 Ratings, 207 Reviews

    excellent
    21%
    very good
    18%
    average
    22%
    poor
    15%
    bad
    25%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 2
    • 1
    • 3
    • 1
    • 3
    • 5
    • 1
    • 3

    Rating Categories

    • Location2.9
    • Cleanliness3.0
    • Room3.1
    • Value For Money3.1
    • Facilities3.3
    • Hospitality3.4
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    Guests' feedback about this property reveals mixed experiences. While some appreciate the supportive staff and convenient location near the railway station, many were disappointed with poor cleanliness and maintenance. Complaints frequently mention bad room conditions, including stinky linens, unclean bathrooms, and lack of basic amenities. The confusing location in a narrow alley and the absence of proper signage also caused frustration for many. Overall, expectations often did not match reality, leading to dissatisfaction during their stays.

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