1. **Remote Location & Accessibility Issues**
The resort is located in a very remote area, and we faced multiple difficulties reaching it due to the negligence of the resort staff. On one occasion, the road was covered with debris and loose soil, making it extremely challenging for our car to pass through. On another, a resort truck got stuck, causing a major traffic jam that significantly disrupted our travel plans.
2. **Design Flaws in Nature Hut**
We stayed in the Nature Hut, but unfortunately, its poor architectural design or air conditioning system caused serious issues. When we increased the AC temperature from 20°C to 26°C, condensation formed throughout the room — the floor and tabletops became wet, and the floor turned dangerously slippery, making it very uncomfortable and unsafe to stay.
3. **Non-functional Jacuzzi**
The Jacuzzi was initially not working. Although the staff managed to get it started after considerable effort, we were unable to adjust any of the settings during use, which made the experience inconvenient and disappointing.
4. **Cleanliness & Hospitality**
On a positive note, the resort was clean and well-maintained, and the staff were genuinely helpful. The live music was a beautiful and soulful addition to our stay, creating a warm and relaxing ambiance.