The property has garnered quite a mixed bag of reviews. While some guests enjoyed the unique tree house experience and beautiful views, many highlighted serious downsides like poor maintenance, malfunctioning amenities, and untrained staff. Guests faced issues with food quality, limited service, and extra charges for basic requests. The location seemed to be a hassle for some, with difficulty in finding it. Safety measures were also pointed out as lacking. Overall, it appears that the charm of the place is overshadowed by several operational flaws.