We stayed at mirako resort for two nights, on december 28 and 29. My stay at your resort was a disaster, and i was quite unhappy. There were no basic necessities in the room, such as a kettle, water bottles, coffee maker or tea bags, or a tv that only served as a display case and didn't work at all. The room service was the worst i've ever experienced. There was, in my opinion, no service at all. Nobody came to clean the room or dispose of the waste, despite the fact that i stopped the person when i encountered the person outside for garbage disposal and asked for a garbage cover, which we did not receive until we left. Overall, a terrible experience that i never expected. We were about to leave the resort on the first day, but because we have a young infant, we couldn't. We require an immediate response.