Manali Grand boasts a great location, offering stunning views of snow-capped mountains while being just a short distance from Mall Road. The staff is generally friendly and helpful, contributing to a pleasant atmosphere. Rooms are clean and well-furnished, and daily housekeeping is appreciated. However, several guests noted issues with food quality and inconsistent service, particularly with delayed room cleaning and unavailable menu items. Despite these drawbacks, many found the stay comfortable and satisfactory.