Our stay at Lake-Tso House Pangong was far from what was promised in reviews or videos. We paid for one room and for another, expecting a comfortable experience — but what we got was unacceptable.
The cottages were tiny, and despite the freezing -2°C to 4°C temperatures, no heaters were provided unless paid extra, and even then, it was on an hourly basis.
The taps in the washroom were leaking and entire night the water was on the floor of the toilet.
The complimentary food was half-cooked. When politely pointed out that the cauliflower, peas, and potato sabzi was undercooked, the person attending us in the dining area was not ready to accept.
In a nutshell, nothing can be compared to the cost that we pay.
What you see is not what you get.
My Aunt is 71, and someone can imagine what she had gone through, without a heater (which was chargeable), the caretaker lady could only afford to provide her with a hot water bag.
We had pre-booked, but this property seriously needs to rethink its hospitality standards.