We encountered a stinky extra bed in our room at JB Residency Hotel, and complaining wouldn't have helped since they offered an even worse alternative. So, we made do with the original bed and used our own perfumes, shampoo, and coconut oil (which weren't provided by the hotel). We had to purchase these essentials from outside.
The next day, we checked out at 7:15 am and requested room cleaning. However, when we returned at 7:30 pm, we were shocked to find the room in the same state as we left it – not even the bathroom was cleaned. What a terrible experience!