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You are booking hotel for more than 90 days

Review Of Itsy Hotels Classio Richmond

Richmond road, Bangalore | 10 minutes walk to Brigade Road

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
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    3.5
    Very Good

    206 Ratings, 110 Reviews

    excellent
    26%
    very good
    32%
    average
    21%
    poor
    10%
    bad
    12%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 1
    • 4
    • 4
    • 4
    • 4
    • 3
    • 3
    • 4

    Rating Categories

    • Location4.3
    • Cleanliness4.0
    • Room3.9
    • Food3.8
    • Hospitality3.5
    • Value For Money3.9
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    We are using generative AI to show you summarised user review

    Review Summary

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    • Location is very central and convenient for exploring the city.
    • Cleanliness of the rooms is often appreciated by guests, ensuring comfort during the stay.
    • Staff members are described as helpful and courteous, contributing to a welcoming atmosphere.
    • Some guests reported issues with room maintenance, such as broken lights and unclean bathrooms.
    Read more

    Sort by:

    Positive first
    4.0

    Good Stay

    ashlesha k.group

    The stay was good. The hotel was clean, I stayed for 2 nights and they did room cleaning daily. Staff was helpful.

    Travel Month: Sep 2025

    Room: Standard room

    • user photos
    • user photos

    Itsy Hotels Classio Richmond has replied on Thu Sep 18 12:11:41 IST 2025

    Dear Ashlesha Khond, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our staff and the hotel. At Treebo, it is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures

    1.0

    Terrible Stay

    kartik d.solo

    The mattress was too bad I swear I had back pain sleeping on it , they didn't change it even when I said it was the worst experience. Also they had a limit of 1 water bottle a day that too after charging me too much . Won't ever book stay here.

    Travel Month: Aug 2025 (6-Night Stay)

    Room: Deluxe room

    Itsy Hotels Classio Richmond has replied on Thu Sep 11 11:46:53 IST 2025

    Dear Kartik Dubey, Thank you for choosing to stay with us and sharing your valuable feedback. We are disappointed that you did not have a good experience. We have noted the concerns highlighted by you and have forwarded this to our team to ensure appropriate action is taken. At Treebo, it is our top priority to provide a delightful experience to our guests. We're disappointed that we fell short this time but we hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures

    4.0

    saty good

    gobardhan b.couple

    Stay good but room small and blanket broken , I'm happy please check all items check room cockroach 🪳 please medicine apply

    Travel Month: Aug 2025

    Room: Deluxe room

    Itsy Hotels Classio Richmond has replied on Thu Sep 04 12:38:53 IST 2025

    Dear Gobardhan Behera, Thank you for choosing to stay with us and for sharing your valuable feedback. It was indeed a pleasure to host you. We understand that there were areas where we fell short but we really appreciate your patience and understanding. We will certainly act on your feedback and strive to provide you with a top-notch experience during your next visit. We look forward to having you back soon. Best Wishes, Treebo Hospitality Ventures

    4.0

    Good Stay

    anchal d.solo

    It was great experience staying there. My room was clean and everyone was supportive

    Travel Month: Aug 2025

    Room: Standard room

    Itsy Hotels Classio Richmond has replied on Tue Sep 02 16:27:13 IST 2025

    Dear Anchal Dhiman, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating the room. At Treebo, it is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures

    4.0

    Good Stay

    shekhar b.

    It was a good and descent stay! Room was clean and spacious Service was awesome Location was also good. Overall a good stay only the manager was a bit rude. Apart from that everything was fine. Some lights were not working that should be improved

    Travel Month: Aug 2025

    Room: Deluxe room

    Itsy Hotels Classio Richmond has replied on Fri Aug 22 11:43:47 IST 2025

    Dear Shekhar Bijlani, Thank you so much for choosing to stay with us and sharing your valuable feedback. We are glad that you enjoyed your stay with us. We will definitely work towards addressing the highlighted concern. Thank you for appreciating our services, rooms and the location. We constantly strive to achieve greater levels of guest delight and reviews like yours only motivate us to perform better and aim higher. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures

    3.0

    Not Comfortable

    rubanraj.family

    There is no proper response for tamil people... Also no tv signal when enquired about this no proper reply... Also two reading lights not worked....

    Travel Month: Jul 2025

    Room: Standard room

    • user photos
    • user photos
    • user photos

    Itsy Hotels Classio Richmond has replied on Mon Jul 14 14:03:33 IST 2025

    Dear Rubanraj, We are absolutely disappointed that you had such an unpleasant experience with us. I have forwarded this to the respective departments and appropriate action shall be taken. We are learning every single day and your feedback about our hotel is extremely valuable. We hope that you will reconsider and we will do our best to provide you with a truly delightful experience during your next stay with us. Best Wishes, Treebo Hospitality Ventures

    3.0

    Average Stay

    vandan g.

    - Location: good, in the middle of the city - Property entrance: poor, found difficulty to find the hotel - Rooms: average - Breakfast: there were no breakfast included but while booking it was mentioned that breakfast will be included. - Facilities: except WiFi, no facilities available

    Travel Month: Apr 2025

    Room: Standard room

    Itsy Hotels Classio Richmond has replied on Thu May 08 14:47:16 IST 2025

    Dear Vandan, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. We are disappointed that we fell short this time, but we hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures

    5.0

    Excellent Stay

    harish s.

    Staff were courteous and helpful. Nice vegetarian restaurant downstairs. Rooms are pricey for their quality, but location is an advantage. I do not have unfortunately.

    Travel Month: Feb 2025

    Room: Standard room

    Itsy Hotels Classio Richmond has replied on Sun Mar 30 14:12:06 IST 2025

    Dear Harish S, Thank you for choosing to stay with us and for taking the time to share your feedback. It was an absolute pleasure hosting you and we are glad that you had a great experience. We look forward to hosting you again. Best Wishes, Treebo Hotels

    5.0

    nice room, easy access in market ,Very close to mg road, break fast is goo

    kumaran g.family with 1 kid

    every thing fine , complementary break fas was good,easy access market, room budgeting ok for small family

    Travel Month: Feb 2025

    Room: Deluxe room

    • user photos
    • user photos
    • user photos

    Itsy Hotels Classio Richmond has replied on Sun Mar 30 14:12:30 IST 2025

    Dear Kumaran G, Thank you for choosing to stay with us and for taking the time to share your feedback. It was an absolute pleasure hosting you and we are glad that you had a great experience. We look forward to hosting you again. Best Wishes, Treebo Hotels

    4.0

    Value for money with no frills

    johnson m.business

    Rooms were great. Washrooms clean. They had an arrangment with a restraurant on ground floor for breakfast. The quanlity was limited but there was variety. You could take extra food by paying extra and rates were reasonable. Only challenge i found was that there was luke warm water and not hot water what i was expecting. I stayed 4 nights and same. Rest all was good and for that price the value was great.

    Travel Month: Jan 2025

    Room: Standard room

    Itsy Hotels Classio Richmond has replied on Sun Mar 30 14:13:37 IST 2025

    Dear Johnson Menezes, Thank you for choosing to stay with us and for taking the time to share your feedback. It was an absolute pleasure hosting you and we are glad that you had a great experience. We look forward to hosting you again. Best Wishes, Treebo Hotels

    3.0

    Average facility was during stayed

    falgun p.business

    🛏 matters is not good. Hot water facility is not well for shower🚿. Average facility was during stayed

    Travel Month: Jan 2025 (4-Night Stay)

    Room: Standard room

    Itsy Hotels Classio Richmond has replied on Sun Mar 30 14:14:12 IST 2025

    Dear Falgun Patel, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hotels

    5.0

    Excellent Stay

    dasari r.

    It's good

    Travel Month: Jan 2025 (4-Night Stay)

    Room: Standard room

    Itsy Hotels Classio Richmond has replied on Sun Mar 30 14:14:51 IST 2025

    Dear Dasari Rajasekhar, Thank you for choosing to stay with us and for taking the time to share your feedback. It was an absolute pleasure hosting you and we are glad that you had a great experience. We look forward to hosting you again. Best Wishes, Treebo Hotels

    4.0

    Comfortable and convenient stay

    siddharth j.solo

    I had a very pleasant stay with clean rooms, courteous staff, and a great location. Highly recommended!

    Travel Month: Jan 2025 (4-Night Stay)

    Room: Standard room

    Itsy Hotels Classio Richmond has replied on Sun Mar 30 14:15:11 IST 2025

    Dear Siddharth Jain, Thank you for choosing to stay with us and for sharing your feedback. We are glad that you enjoyed your stay with us. At Treebo, it is our top priority to provide a delightful experience to our guests. Your kind words will definitely encourage and motivate us as we strive towards doing so.Thank you for recommending us. We really enjoyed hosting you. We look forward to having you back soon. Best Wishes, Treebo Hotels

    4.0

    Good Stay

    reji e.loyalty-iconfamily

    Room was good parking of vehicle was congested but there was a slot for my car. Room boys and front office people was very courteous and polite overall i had a good experience and pleasant stay

    Travel Month: Dec 2024

    Room: Standard room

    Itsy Hotels Classio Richmond has replied on Sun Mar 30 14:15:41 IST 2025

    Dear Reji Eapen, Thank you for choosing to stay with us and for taking the time to share your feedback. It was an absolute pleasure hosting you and we are glad that you had a great experience. We look forward to hosting you again. Best Wishes, Treebo Hotels

    3.0

    Average Stay

    kushal s.

    The staff was helpful and courteous. The food at the restaurant on the ground floor was also decent. There were issues with power and electricity the whole night that i was there and for some reason no alternative arrangements were not there. It was pitch dark and exit signs to stairs were not there, since the elevator wasn't working and i had an early check out it was difficult. The staff was good to have come and helped and guided. But exits or signs or a working inverter would also do.

    Travel Month: Dec 2024

    Room: Standard room

    1.0

    Terrible Stay

    aparna j.solo

    Very bad hospitality. When asked for a dental kit, the manager clearly said that stock over, go and buy for yourself. Yesterday i reached bangalore by 10 pm and reached hotel by 12 am due to heavy traffic. I already informed the person in the counter that as my flight was rescheduled i will be checking in late, i'll pay for dinner i requested him he said sorry you need to arrange. Rooms are not good.

    Travel Month: Aug 2024

    Room: Deluxe room

    4.0

    Good value for money hotel

    francisco.loyalty-iconsolo

    The hotel is centrally located. Room is clean. Rate is reasonable considering the location. Good value for money.

    Travel Month: Aug 2024

    Room: Standard room

    5.0

    Excellent Stay

    santhalakshmi s.family

    We stayed at classio richmond for 3 days. Room was neat and clean. Luft facility is available. They provide complimentary breakfast. Staffs are good and polite. It is located on prime location of richmond road. There is a hotel below the stay named parijat which provides good food with quality and taste.

    Travel Month: Aug 2024

    Room: Deluxe room

    5.0

    Must visit its awesome

    prakash k.loyalty-iconsolo

    The impeccable service and hospitality of your staff made our retreat most enjoyable. We were very impressed by the responsiveness of you and your staff from the planing stage till the end of our retreat. What is most commendable is that numerous request were all but acceded.

    Travel Month: Jul 2024

    Room: Deluxe room

    5.0

    Awesom

    prakash k.loyalty-iconsolo

    We were really pleased with our stay at as it is a very nice hotel, modern and with all the facilities needed. It is ideally situated for visiting the many sights in centre as it is just round the corner from the station and the hop on/off on busses. The staff are very good, especially the reception staff who were very friendly and helpful.

    Travel Month: Jul 2024

    Room: Deluxe room

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