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Review Of Itsy Hotels Carnival Inn0123401234

Sonegaon, Nagpur | 2.4 km drive to Dr. Babasaheb Ambedkar Nagpur Airport

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.0
    Good

    123 Ratings, 62 Reviews

    excellent
    30%
    very good
    10%
    average
    16%
    poor
    20%
    bad
    24%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 5
    • 5
    • 2
    • 1
    • 5
    • 4
    • 5
    • 5
    • 1

    Rating Categories

    • Location3.4
    • Cleanliness2.8
    • Food2.2
    • Value For Money2.3
    • Facilities2.3
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    Reviews Summary

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    The property has received heavy criticism for cleanliness, with guests reporting dirty rooms and bathrooms infested with insects, including cockroaches and bed bugs. Many felt the amenities were lacking, such as broken light fixtures and no basic toiletries. Some even mentioned terrible customer service, including delays and additional charges for early check-ins. While the location is said to be convenient, overall, the experience has been very disappointing for numerous guests, not matching their expectations of decent hospitality.

    Sort by:

    Positive first
    2.0

    Poor Stay

    amitabha.couple

    Disappointed by the Cramped Space I rarely leave negative reviews, but this stay was far from comfortable. The room was shockingly small—barely enough space to walk around the bed, let alone unpack or relax. It felt more like a storage closet than a hotel room. The lack of natural light and poor ventilation only added to the claustrophobic atmosphere. There was no sense of privacy or peace; every sound from the hallway echoed inside. For the price, I expected at least a functional space—not something that made me want to escape the moment I walked in. If you're even slightly sensitive to confined spaces, I’d strongly recommend looking elsewhere.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Standard Room

    • user photos
    • user photos

    Itsy Hotels Carnival Inn has replied on Wed Sep 24 12:58:05 IST 2025

    Dear Amitabha Ramteke, Thank you for choosing to stay with us and sharing your valuable feedback. We are disappointed that you did not have a good experience. We have noted the concern highlighted by you and have forwarded this to our team to ensure appropriate action is taken. At Treebo, it is our top priority to provide a delightful experience to our guests. We're disappointed that we fell short this time but we hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures

    5.0

    Fabulous Hote

    anurag g.solo

    Fantastic stay! The staff was incredibly friendly, the room was spotless, and the bed was so comfortable. Loved the great location. Will definitely be back.

    Travel Month: Sep 2025

    Room: Standard Room

    • user photos

    Itsy Hotels Carnival Inn has replied on Wed Sep 10 11:31:44 IST 2025

    Dear Anurag Gupta, Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed your stay and that our staff, accommodations, and location met your expectations. It’s especially rewarding to know that you found the room spotless and the bed comfortable. We look forward to welcoming you back on your next visit. Best Wishes, Treebo Hospitality Ventures

    2.0

    Poor Stay

    ankur d.solo

    TV was not working, bed sheet had holes ,washroom jet was very dirty, no Hanger in the room where to hand clothes in the room

    Travel Month: Aug 2025

    Room: Standard Room

    Itsy Hotels Carnival Inn has replied on Fri Aug 29 11:38:30 IST 2025

    Dear Ankur Datta, Thank you for choosing to stay with us and sharing your valuable feedback. We are disappointed that you did not have a good experience. We have noted the concerns highlighted by you and have forwarded this to our team to ensure appropriate action is taken. At Treebo, it is our top priority to provide a delightful experience to our guests. We're disappointed that we fell short this time but we hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures

    1.0

    Terrible Stay

    pratik m.group

    The hotel staff is very arrogant and non supportive... They don't not provide any service form their end... Rooms are not clean and there were no amenities in the room.... Overall very bad experience

    Travel Month: Aug 2025

    Room: Standard Room

    Itsy Hotels Carnival Inn has replied on Fri Aug 29 11:37:00 IST 2025

    Dear Pratik Magar, Thank you for choosing to stay with us and sharing your valuable feedback. We are disappointed that you did not have a good experience. We have noted the concerns highlighted by you and have forwarded this to our team to ensure appropriate action is taken. At Treebo, it is our top priority to provide a delightful experience to our guests. We're disappointed that we fell short this time but we hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures

    4.0

    quality service

    sanjay m.solo

    good quality room service and breakfast is good. room is clean only bathroom was little dirty but no problem good quality room service and breakfast is good. room is clean only bathroom was little dirty but no problem

    Travel Month: Jul 2025

    Room: Standard Room

    Itsy Hotels Carnival Inn has replied on Wed Jul 30 12:36:08 IST 2025

    Dear Sanjay Meshram, Thank you so much for choosing to stay with us and sharing your valuable feedback. We will definitely work towards addressing the highlighted concern. Thank you for appreciating the breakfast ,room and services. We constantly strive to achieve greater levels of guest delight and reviews like yours only motivate us to perform better and aim higher. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures

    1.0

    Terrible Stay

    azhar b.

    Bed bugs, cockroach all over the room

    Travel Month: Dec 2024 (7-Night Stay)

    Room: Standard Room

    Itsy Hotels Carnival Inn has replied on Tue Feb 04 10:52:14 IST 2025

    Dear Azhar Baig, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels

    2.0

    Poor Stay

    priya g.family

    TERRIBLE... THE ROOM AND WASHROOM WAS FULL OF DUST. SOME OF THE LIGHTS WERE NOT WORKING. FOOD WAS OKAY. THE WORST PART WAS THEY CHARGED US RS. 500 FOR 1 HOUR EARLY CHECKIN

    Travel Month: Nov 2024

    Room: Standard Room

    1.0

    Terrib

    priya.family

    Room was not clean, there was dust all-over inside the bathroom, there was no sufficient light, they took rs. 500 for 2 hours early check in. The tea cups were broken and not clean

    Travel Month: Nov 2024

    Room: Standard Room

    Itsy Hotels Carnival Inn has replied on Mon Nov 04 22:06:34 IST 2024

    Dear Priya, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. We are disappointed that we fell short this time, but we hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels

    1.0

    Treebo’s downfall has started, they don’t even have courtesy of humanity.

    harsh m.business

    I asked to cancel it bcoz i have selected wrong month accidentally. They did not canceled it. Focus on customer service than money.

    Travel Month: Oct 2024

    Room: Standard Room

    Itsy Hotels Carnival Inn has replied on Mon Nov 04 22:06:08 IST 2024

    Dear Harsh, We are disappointed that you did not have a good experience with us. We would request you to write to us or call us at the contact details given on Treebo's website. Our team would certainly like to know where we went wrong. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hotels.

    1.0

    Terrible Stay

    pankaj y.business

    Very poor, no humanity, no service, very bad rooms. All the bedsheets were dirty and pillows as well

    Travel Month: Aug 2024

    Room: Standard Room

    1.0

    Terrible Stay

    sudhir p.loyalty-iconsolo

    Very small and compact room and bathroom. Mirror on middle no use. Worst breakfast with lot of reminder ac not working same for tv

    Travel Month: Jul 2024

    Room: Standard Room

    4.0

    Good stay

    roopam s.business

    Stay was good. Room was clean and well maintained breakfast having very few choices. In the mid night main hotel door was closed and hotel number was not reachable.

    Travel Month: Mar 2024

    Room: Standard Room

    3.0

    Average Stay

    noshi j.

    Its was decent place, clean washroom, bed but according to the price we paid, not worth. Overall good stay for a day and the distance to all the places were bit more.

    Travel Month: Jan 2024

    Room: Standard Room

    3.0

    Good

    vikas s.loyalty-iconsolo

    Good hotel in budzet recommend for stay location is also near city

    Travel Month: Jan 2024

    Room: Standard Room

    2.0

    Poor Stay

    anandrao s.

    Rooms are small and congested space, open space in window of bathroom.

    Travel Month: Jan 2024 (4-Night Stay)

    Room: Standard Room

    Itsy Hotels Carnival Inn has replied on Sat Jan 13 16:13:37 IST 2024

    Dear Anandrao Shinde, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels

    1.0

    Terrible Stay

    sidhapada c.loyalty-iconbusiness

    The hotel did not provide besic amenities like a chair, cupboard and towel. Gyeser of my room was not working and they did nothing to get it into operation. Bed is pathetic, liter-rally you will slip over springs. In comparision to amenities and services its price is too much high. A large drain is flowing just adjuscent to the hotel.

    Travel Month: Jan 2024 (4-Night Stay)

    Room: Standard Room

    2.0

    Bad experience

    preetha.solo

    Its y by treebo carnival inn did not match up to treebo standards. The taps were leaking, the table was old and peeling, the room was dusty and overall it was worse than any place i have stayed in the recent past. No tea/coffee maker in the room, no slippers, no laundry bag. The breakfast was never available before 9 am that too on demand, just one item made if you asked for it. No buffet or any options for food.

    Travel Month: Dec 2023

    Room: Standard Room

    Itsy Hotels Carnival Inn has replied on Sat Jan 13 16:13:52 IST 2024

    Dear Preetha Menon, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels

    1.0

    My worst hotel experience

    madhava.loyalty-iconfamily

    One of my horrible stay the room was pathetic it had no table initially after initial argument they had brought one no restaurant i had to go outside to get some food they did not even have to water gave me 2bottles of water and said water was chargeable. Initially my check in time12p. M but i was asked to wait for15 minutes after reaching at6. 45p. M would never recommend to anyone

    Travel Month: Dec 2023

    Room: Standard Room

    Itsy Hotels Carnival Inn has replied on Sat Jan 13 16:13:59 IST 2024

    Dear Madhava Prajith, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels

    5.0

    Excellent Stay

    bichitra s.

    Very nice and humble staff. Nice and quiet place to stay

    Travel Month: Dec 2023

    Room: Standard Room

    Itsy Hotels Carnival Inn has replied on Sat Jan 13 16:14:06 IST 2024

    Dear Bichitra Satapathy, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed your stay with us. Thank you for appreciating our staff and the hotel. Please give us a heads-up the next time you're in town. We will be absolutely thrilled to host you again. Best Wishes, Treebo Hotels

    2.0

    Poor experience

    rakesh c.loyalty-iconbusiness

    For booking they strictly give check in at 12 pm. Had to wait 2. 5 hrs as they were not ready to accommodate even though there has been few checkouts. At the time of check in they didn’t even gave towels as laundry was still to reach at hotel. Hand wash and soap bottles were empty. In the name of breakfast got 1 tasteless poha and black tea as they didn’t had milk also. Would not recommend this to anyone. They have good property however service is terrible.

    Travel Month: Dec 2023

    Room: Standard Room

    Itsy Hotels Carnival Inn has replied on Sat Jan 13 16:14:13 IST 2024

    Dear Rakesh Chaube, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels

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