Dear MakeMyTrip Support Team,
I had a very disappointing experience at Hotel Zorba, Near Nityanand School, Delhi By Pass Road,
During check-in, I submitted my ID as required, but the receptionist rudely insisted that I also write my complete address in their register. If everything had to be noted manually, then what was the purpose of taking my ID? His behavior was unprofessional and discourteous, showing no understanding of how to treat a guest.
This was the worst hospitality experience I have ever faced. Because of such treatment, I stayed only 4 hours in the hotel and then moved to another property.
I request you to kindly escalate this matter with the hotel management and ensure such behavior is not repeated with other customers.