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Rohtak, Rohtak | 16.5 km from city centre
61 Ratings, 14 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property has a great location right on the main road, making it accessible and offering good facilities for guests. Many reviews highlight spacious and well-designed rooms, with some mentioning delicious food and polite staff. However, there are serious concerns about service quality, with reports of poor staff responsiveness and cleanliness issues in the rooms. The ambience is appreciated by some, while others feel it's lacking, noting it resembles more of a wedding hall than a relaxing getaway.
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Terrible service, dirty private pool and room not ready till 11pm
The room was not ready. We were made to wait outside in heat and the room was provided at 11 pm. Had a terrible experience, the owner was not even responding properly
Room: Super Deluxe With Private Pool
On road side best garden view good room facilities best infrastructure
Good habitat nearby perfect food hotels easy to access because hotel on the main road side good facilities.
Room: Deluxe
THE MARBELLA RESORT has replied on Sat Nov 09 18:37:07 IST 2024
Thank you for your kind feedback! We’re thrilled to hear that you enjoyed the garden view, the room facilities, and the overall infrastructure. It's also great to know that you found the location convenient and had easy access to nearby food options and other amenities. We’re grateful for your positive comments and look forward to welcoming you back in the future!
Good
Good. . . . . . . . . . . . Recommended
Room: Deluxe
THE MARBELLA RESORT has replied on Sat Oct 12 17:05:11 IST 2024
Thank you for your kind words! We’re thrilled to hear that you enjoyed your stay and appreciate your recommendation. Your support means a lot to us. We look forward to welcoming you back soon!
Good Stay
familyGood experience at the property staff is good and rooms are very good space is awesome and good location
Room: Deluxe
THE MARBELLA RESORT has replied on Sat Sep 28 18:41:37 IST 2024
Dear Guest, Thank you for your kind feedback! We are delighted to hear that you had a good experience at our property and appreciated our spacious rooms, helpful staff, and prime location. Your positive comments encourage us to keep providing the best service to our guests. We look forward to welcoming you back for another pleasant stay. Regards, Hotel Manager
Worst service
The worst service and but the ambience was good and rooms are good but the service is too terrible not recommending
Room: Deluxe
THE MARBELLA RESORT has replied on Fri Sep 20 15:14:09 IST 2024
Dear Guest, Thank you for sharing your feedback with us. While we're glad to hear that you appreciated the ambiance and rooms, we're truly sorry to learn that the service did not meet your expectations. We strive to provide excellent service to all our guests, and it’s disappointing to know that we fell short in your case. Your comments have been shared with our team, and we will work on improving our service. We hope to have the opportunity to welcome you back and provide you with a much better experience. Regards,
Terrible Stay
Worst experience ever, no one answer phone quickly minimum of 10-12 times you have to call. No one available at the reception many time. Worst part is cleaning staff enter in my room using master key card
Room: Deluxe
THE MARBELLA RESORT has replied on Sat Sep 07 16:43:14 IST 2024
Thank you for bringing these issues to our attention. We sincerely apologize for the inconveniences you experienced during your stay. It’s unacceptable that you faced difficulties with phone response and reception availability, and we’re deeply concerned to hear about the incident involving the cleaning staff. Please rest assured that we are taking immediate steps to address these concerns. Your feedback is invaluable in helping us improve our service. If you’re open to discussing this further, please contact us directly at [your contact information. We hope to have the opportunity to restore your confidence in our hotel. Best regards,
Excellent Stay
Very very good resort to enjoy your weekend best food with polite staff
Room: Super Deluxe With Private Pool
THE MARBELLA RESORT has replied on Mon Jun 24 17:12:15 IST 2024
Dear Mukesh Kumar, Thank you for your kind words and positive feedback! We're delighted to hear that you enjoyed your stay and our hospitality. We look forward to welcoming you back soon for another wonderful weekend.
beautiful property
A very beautiful place worth it thing was perfect staff was very Nice and it was totally worth it every liked food so it was worth it
Room: Deluxe
THE MARBELLA RESORT has replied on Mon Jun 24 17:13:18 IST 2024
Dear Rahul Gurjar, Thank you for your feedback and for choosing our property! We're thrilled to know that you found our place beautiful and enjoyed your overall experience with us, including the food and service. We appreciate your recommendation and look forward to welcoming you back soon.
Excellent Stay
"absolutely breathtaking! our stay at [resort name] was nothing short of magical. From the moment we arrived, we were greeted with warm smiles and exceptional service. The location is simply stunning, nestled amidst, offering unparalleled views and a serene atmosphere.
Room: Deluxe
THE MARBELLA RESORT has replied on Mon Jun 24 17:22:39 IST 2024
Dear ALok Modi, Thank you for sharing your experience with us! We're thrilled to hear that your stay was nothing short of magical. Your kind words about our service and location mean a lot to us. We look forward to welcoming you back for another memorable stay.
excellent!
Impeccable service, spacious rooms, and modern amenities at Marbella Resort made my stay unforgettable. The hotel's restaurant served delicious cuisine with diverse options. Highly recommend for a luxurious experience.
Room: Deluxe
THE MARBELLA RESORT has replied on Mon Jun 24 17:23:52 IST 2024
Dear Gurleen Kaur, Thank you for your wonderful review! We are delighted to hear that you had an unforgettable stay at Marbella Resort. Providing impeccable service and ensuring a comfortable experience for our guests is always our top priority. We appreciate your recommendation and look forward to welcoming you back for another luxurious experience.
One of the best stays of my trip i travel usually and finds good hotel
One of the best stays of my trip i travel usually and finds good hotel but this one was really great staff was very sweet and polite rooms were clean bathroom was so nice over all 10/10
Room: Deluxe
THE MARBELLA RESORT has replied on Mon Jun 24 17:27:11 IST 2024
Dear Harsh Mehta, Thank you for your kind words! We are thrilled to hear that your stay with us was one of the best during your trip. We strive to provide excellent service and comfort to all our guests, and it's rewarding to receive such positive feedback.
Terrible Stay
familyNo managment, no ambiance, poor services. Not value for money at all avoid it food quality was strictly ok, hygiene was compromised
Room: Super Deluxe With Private Pool
THE MARBELLA RESORT has replied on Mon Jun 24 17:28:40 IST 2024
Dear Anshul, We regret to hear about your experience at our property. Your feedback is crucial to us, and we apologize for any inconvenience caused. Rest assured, we will address the issues mentioned to enhance our services. Thank you for sharing your thoughts.
Average Stay
The resort room is good but not well maintained by d staff. It's more of a wedding destination hall, not a resort. Rooms not clean, toilets not date clean, no tv working in room. Room was not properly maintained before guest arrival. And the room rent is so high that it's not justified. And it's a property directly on road and near a railway line.
Room: Deluxe
THE MARBELLA RESORT has replied on Mon Jun 24 17:29:34 IST 2024
Dear Piyush, Thank you for your feedback. We apologize for the inconvenience you faced during your stay. Rest assured, we are addressing the maintenance and cleanliness issues to improve our services. Your insights are valuable to us for future enhancements.
wonderfull properties 😘
We had a wonderful stay at Marbella. The environment and the atmosphere helped us to relax. We had a very good stay."
Room: Super Deluxe With Private Pool
THE MARBELLA RESORT has replied on Mon Jun 24 17:30:18 IST 2024
Dear Rahul Sharma, Thank you for your kind words and positive feedback! We're delighted to hear that you had a wonderful stay at Marbella. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable experience.
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