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Review Of Hotel Vikram Palace

Chotta Chuppepur, Varanasi | 7.4 km drive to Kashi Vishwanath Temple

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.6
    Very Good

    66 Ratings, 30 Reviews

    excellent
    33%
    very good
    23%
    average
    26%
    poor
    5%
    bad
    14%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 5
    • 5
    • 5
    • 5
    • 3
    • 4
    • 3
    • 5

    Rating Categories

    • Location4.4
    • Cleanliness3.8
    • Room3.8
    • Food2.8
    • Hospitality3.5
    • Value For Money3.9
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    We are using generative AI to show you summarised user review

    Review Summary

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    • Fantastic and helpful staff make for a pleasant stay.
    • Rooms are neat, clean, and well-furnished with good amenities.
    • The location is convenient, though slightly far from the old city.
    • Guests appreciate the food quality but mention the buffet options need improvement.
    Read more

    Sort by:

    Positive first
    5.0

    Excellent Stay

    mohit p.solo

    Thank you, Hotel vikram palace and MakeMyTrip.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Executive Room with Work Desk

    Hotel Vikram Palace has replied on Fri Sep 26 20:39:15 IST 2025

    Dear Guest Thank you for your valuable feedback. We look forward to delight you on your future visits as well. Best Regards Ashutosh tiwari Front Office Manager of Hotel Vikram palace

    5.0

    superb sta

    bharath k.family

    the stay in vikram palace has fantastic and staff are very helpful and friendly and they restaurant service also good and food also good i stayed for 3 days with my family

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Executive Room with Work Desk

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    Hotel Vikram Palace has replied on Thu Jul 03 17:24:07 IST 2025

    Dear Guest Thank you for your valuable feedback. We look forward to delight you on your future visits as well. Best Regards Ashutosh tiwari Front Office Manager of Hotel Vikram palace

    1.0

    Very Bad experience

    gulab s.solo

    behavior of manager was very rude,water is allowed only 1 litre per person per day,after that u have to pay for water.AC was not working properly.

    Travel Month: Nov 2024

    Room: Premium Room

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    1.0

    Terrible Stay

    gulab s.

    Manager behavior is rude. Only 1 ltr water is allowed per room, after that they are charging

    Travel Month: Nov 2024

    Room: Premium Room

    5.0

    Stay at vikram palace

    rishav r.solo

    The stay was very nice, neat and clean room, best amenities. They should improve their buffet service and at night my booking was with breakfast and dinner and in dinner they have only provided me a veg thali with no deserts

    Travel Month: Oct 2023

    Room: Premium Room

    5.0

    Excellent Stay

    sonam t.

    Room was very good and staff was very coprative

    Travel Month: Jun 2023

    Room: Premium Room

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    4.0

    Good stay at varanasi

    ram a.family

    The hotel is good to stay in well placed locality, however, bit far from the old city & renowned temples.

    Travel Month: Nov 2022

    Room: Executive Suite

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    1.0

    To be honest, terrible terrible Staff and Service

    shwetaank p.loyalty-iconfamily

    Front desk staff is rude and talk to you in a way the they’re doing a charity by giving you a room after you pay a good amount of rent for a very small room.

    Travel Month: Sep 2022

    Room: Executive Room with Work Desk

    4.0

    Excellent service

    shreetesh m.loyalty-iconsolo

    Very nice and comfortable hotel neat and clean also

    Travel Month: Sep 2022

    Room: Executive Room with Work Desk

    3.0

    Receptionist not good behavior

    kishan v.business

    When i'm reached location of hotel receptionist doing bad behavior and she giving angry answer of question don't book this type hotel for business tour

    Travel Month: Aug 2022

    Room: Premium Room

    2.0

    Location is good

    md m.loyalty-icongroup

    Hotel staf is not good they are cheater

    Travel Month: Jun 2022

    Room: Executive Room with Work Desk

    4.0

    Good Stay

    vinay s.loyalty-icon

    Good rooms, hygiene, staff behaviour and service. Only challenge is for public transport need to travel for almost 1 kms.

    Travel Month: May 2022

    Room: Executive Room with Work Desk

    1.0

    Pathetic staff pathetic staff and unprofessional receptionists

    suraj s.loyalty-iconcouple

    I was traveling with my wife and my infant child, the receptionist has asked me to submit marriage certificate, although we have give our passport to them. This very pathetic and unprofessional approach. Also they don't have parking.

    Travel Month: May 2022

    Room: Executive Room with Work Desk

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    3.0

    Good property but less hospitality

    sanjay p.family

    Need to improve more in guest hospitality

    Travel Month: Apr 2022

    Room: Executive Room

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    3.0

    Need to improve in hospitality

    sanjay p.solo

    No response after multiple reminder

    Travel Month: Apr 2022

    Room: Premium Room

    5.0

    Decent place to stay at hotel

    sarvesh d.business

    Professional behaviour of staff, good service and food

    Travel Month: Apr 2022

    Room: Premium Room

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    4.0

    Good

    pradip p.business

    Good hotel and stay. Nice food as well.

    Travel Month: Apr 2022

    Room: Premium Room

    1.0

    Smart and cute-beautiful

    ajay k.family

    Good behaviour by all staff, congratulations

    Travel Month: Sep 2021

    Room: Executive Room

    Hotel Vikram Palace has replied on Sun Oct 10 14:13:59 IST 2021

    Dear mr singh thank you for taking the time to write a review on your experience at vikram palace. We are proud that we made your stay pleasant and comfortable. Your positive comments of appreciation are motivating us to provide constantly better services to all our guests. We would be glad to see you again. Thanking you once again and assuring you the best of our hospitality. Regards, brajesh kumar singh, general manager.

    4.0

    Covid 19

    aman k.family

    Staff didn't were a mask. Location is very sound, no traffic.

    Travel Month: Nov 2020

    Room: Executive Room

    Hotel Vikram Palace has replied on Wed Jan 06 13:24:29 IST 2021

    Dear mr. Kumar, thank you for taking the time to write a review on your experience at vikram palace. We are proud that we made your stay pleasant and comfortable. Your positive comments of appreciation are motivating us to provide constantly better services to all our guests. We are following guide line for covid -19, we will taking care of your observation. We would be glad to see you again. Thanking you once again and assuring you the best of our hospitality. Regards, brajesh kumar singh general manager.

    5.0

    Overall it was good.

    prabhash k.loyalty-iconfamily

    All staffs with mask. Social distancing followed

    Travel Month: Nov 2020 (3-Night Stay)

    Room: Executive Room

    Hotel Vikram Palace has replied on Wed Jan 06 13:27:16 IST 2021

    Dear mr kumar, thank you for taking the time to write a review on your experience at vikram palace. We are proud that we made your stay pleasant and comfortable. Your positive comments of appreciation are motivating us to provide constantly better services to all our guests. We would be glad to see you again. Thanking you once again and assuring you the best of our hospitality. Regards, brajesh kumar singh general manager

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