Vikram Palace offers a friendly and helpful staff, with clean and neat rooms that some guests found comfortable. The restaurant received mixed reviews, with decent food but concerns over buffet variety. Guests appreciated the well-maintained property but had issues with staff behavior, particularly the manager, and limited water supply. Some faced challenges with the lift and hot water availability. Location-wise, it’s convenient but slightly far from popular landmarks. Overall, the property has potential but needs to improve in service and amenities.