The property offers spacious rooms and a good location close to the railway station, making it convenient for travelers. Guests appreciated the helpful staff and prompt service. However, multiple reviews mentioned cleanliness issues, including unclean linens and bathrooms. Some rooms faced maintenance problems, like leaking basins and malfunctioning AC units. While the hospitality received some praise, several guests reported that basic amenities and overall management fell short of expectations, leading to a mixed overall experience.