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Review Of Hotel The Grand Embassy0123401234

Sarbamangala Pally, Malda | 1.7 km drive to Malda Town Railway Station

    User Rating & Reviews

    • everyone
    • couple
    • family
    • solo
    • business
    3.8
    Very Good

    163 Ratings, 68 Reviews

    excellent
    40%
    very good
    36%
    average
    15%
    poor
    6%
    bad
    4%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 2
    • 3
    • 5
    • 4
    • 1
    • 3
    • 5
    • 2
    • 3

    Rating Categories

    • Location4.3
    • Cleanliness3.3
    • Food4.0
    • Value For Money3.5
    • Facilities4.1
    • Child Friendliness3.3
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    This property boasts a prime location right in the heart of Malda, close to the railway station, making it super convenient for travelers. Guests rave about the spacious, clean rooms and a tasty breakfast spread. The staff is noted for being courteous and helpful, ensuring a pleasant stay. The well-equipped restaurant and modern amenities add to the charm, catering well to both leisure and business travelers. However, some reviews mentioned that room service could be improved.

    Sort by:

    Positive first
    3.0

    Avg o

    sourav s.business

    everything was good except for room hygiene because many cockroaches are identified inside the room and that was horrible for me

    Travel Month: Sep 2025

    Room: Deluxe room

    5.0

    Must Recommend

    md a.solo

    Everything was good. They really taken everything seriously about their job and done everything well and also maintained hygiene and cleanliness in their hotel and services are so supportive and helpful. Must recommend.

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Deluxe room

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    1.0

    Terrible Stay

    sayan d.business

    Wash room flash not working as well as shower is also not working properly. business travellers please avoid Wash room flash not working as well as shower is also not working properly. business travellers please avoid.

    Travel Month: Jul 2025

    Room: PREMIUM ROOM

    1.0

    Terrible Stay

    pradip s.business

    Very Disappointing Experience – Needs Major Improvements I had a pathetic experience during my stay. The property is poorly maintained, and basic amenities are not up to the mark. The AC was not working properly, making the room uncomfortable. There were also water issues in the washroom, which made things even worse. Overall, the lack of maintenance and attention to guest comfort is unacceptable. This place needs serious improvements before it can be recommended to anyone.

    Travel Month: Jul 2025

    Room: Deluxe room

    4.0

    Good Stay

    marun d.family with 1 kid

    Room was spacious and excellent. Beds were comfortable. Toilet was clean and hygienic. We ordered butter Naan and Dal Makhani. It was awesome 👌. Breakfast needs to improve. Food was cold.

    Travel Month: Jul 2025

    Room: EXECUTIVE TWIN

    2.0

    Hotel Grand Embassy Malda - Not so good experience

    joydeep b.business

    Hot water wasn't available in the washroom tap. Even the water flow in washroom was very feeble. The shampoo was also of low quality. The wifi connection was terrible. There were cockroaches & flies in the room.

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Suit Room with Buthtub

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    2.0

    Grand Embassy Malda - Not so good experience

    joydeep b.business

    Hot water doesn't flow in the washroom tap. The water flow too is very feeble. The wifi speed is terrible. There were cockroach & flies in the room.

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Suit Room with Buthtub

    4.0

    Good Stay

    trupti t.solo

    Hotel is situated at a good location and infrastructure of the hotel is excellent as it is a new property.

    Travel Month: Jul 2025

    Room: PREMIUM ROOM

    5.0

    Excellent Stay

    siddhartha c.business

    I generally travel for business, this is a nice place to stay, having a beautiful ambience, Good food, the staffs are well behaved, Rooms are Good and clea I generally travel for business, this is a nice place to stay, having a beautiful ambience, Good food, the staffs are well behaved, Rooms are Good and clean

    Travel Month: Jul 2025

    Room: EXECUTIVE TWIN

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    3.0

    Average Stay

    kuntal b.

    Hot waters was not available in shower

    Travel Month: Jun 2025

    Room: PREMIUM ROOM

    4.0

    Good Stay

    indranil r.family with 1 kid

    Hotel room was good, clean and comfortable. In the bathroom shower was not working and couldn't be fixed. We found few cockroaches in bed and other places in the room. Front desk experience was decent nothing special. Overall you can stay in this hotel and couldn't expect more in a place like Malda.

    Travel Month: Jun 2025

    Room: PREMIUM ROOM

    5.0

    Excellent Stay

    rakhi k.

    Very good hotel with very good food and good location. Service excellent specially front dest executive Ms Debtanuka for her service and gesture.

    Travel Month: Apr 2025

    Room: PREMIUM ROOM|Deluxe room

    4.0

    Good Stay

    d k.family with 1 kid

    Good place and nice service, good food quality and supportive hotel staff.

    Travel Month: Apr 2025

    Room: Deluxe room

    3.0

    Average Stay

    sourav b.family with 1 kid

    I'm writing to express my disappointment with the property booked through MakeMyTrip.. Upon arrival, we found that the amenities didn't match what was advertised. Specifically: 1. The pool was closed. 2. Room amenities fell short of our expectations. We hope you can look into this matter and take necessary steps to ensure that properties meet their advertised standards.

    Travel Month: Apr 2025

    Room: Deluxe room

    4.0

    Good Stay

    sanjaya k.

    Property is located at center of the city and also very near by to railway station. Breakfast varieties and taste is very good. facilities like restaurant and parlour are available with additional payment.

    Travel Month: Apr 2025

    Room: PREMIUM ROOM

    5.0

    TRIP TO MALDA

    joyjit s.business

    EVERYTHING WAS TOO GOOD. FOOD WAS NICE. LOCATION WAS EQUALLY GOOD. ROOMS WERE VERY NEAT AND CLEAN. Toiletries and linens were very neat and clean. Entire team from check in to check out were exceptionally courteous

    Travel Month: Apr 2025

    Room: Deluxe room

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    3.0

    Poor Ser

    sourav s.business

    according to the price room quality is absolutely avg room service also pathetic..I don't think they have even checked the amenities before handover the room .. id need any more details then call me...

    Travel Month: Mar 2025

    Room: PREMIUM ROOM

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    3.0

    Average Stay

    manjunath r.business

    Average hotel, location is right in the market with congested roads. Breakfast is ok , shower.was not working

    Travel Month: Mar 2025

    Room: PREMIUM ROOM

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    5.0

    Excellent Stay

    solo

    it's very good to stay in a hotel like this and the food is also good. if I am going to malda again I love to stay in their.

    Travel Month: Mar 2025

    Room: Deluxe room

    4.0

    Good Stay

    rajesh t.

    The stay at the hotel grand embassy was good. The rooms were spacious, clean and well maintained. However the food in the breakfast needs improvement.

    Travel Month: Feb 2025

    Room: Deluxe room

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