Hotel Gitanjali

Location is good , staff behaviour is good service is also good but the hotel is not hygienic. washroom is very dirty. bedsheet and pillow cover was also very dirty .

This is by far the worst hotel I’ve ever stayed in. The rooms were filthy, the bedsheets smelled terrible, and the bathroom was in an unbearable condition. And air conditioning was not working properly of the room Totally not worth the money – a complete waste of time and patience. I would never recommend this hotel to anyone.

Unhygienic washroom, electric board is not working and they served me bread and omlette onlyin breakfast

Bad stay. Food not good. Washroom are not clean. Linen gives smell. TV not working. No arrangement for calling to the reception.

Nice experience, Proper Hygiene & Cleanliness maintained, Staffs are helpful, Amenities are Okayy, Price is good. Nice experience, Proper Hygiene & Cleanliness maintained, Staffs are helpful, Amenities are Okayy, Price is good.

The hotel was in prime location near netaji more everything was good But the pillow cover and bedsheet was little bit dirth the room was not clean properly

good nice experience, good food, well hotel

room was very good & well maintained..staff behaviour & service was very good ..food was good

the hotel is clear and ideal for family 😃 The hotel service is good but they need to be better there

The stay at hotel gitaljali in malda was awesome, pretty decent staff, superb booking experience from mmt, food at the restaurant was delicious, security staff is there, intercom is there, ac was working extremely well, bathroom was superb clean. Thankyou!

Room are not well maintained, food quality and service need to be improved. Apart from this location is good with easy access to city.

location is good. bathroom is not proper and terribly dirty. very small room as compared to the price. outside food and drinks are not allowed which I find weird. services too some extend good.

More than half the items on the menu card were not available. If any order was placed, staff would forget and then after long time of wait when we would check theyould give some excuse They wouldn't remember simple things like if you ordered for toast and jam they would bring toast and butter. Rooms are too small for deluxe

Need to improvement in service, as at evening there was water lekege from ac, given twice reminders. But no body was cared. Lastly i was managed with same till checked out in morning.

Average stay but checkout time is 8:00 PM which must be extend up to 10:00 AM min. Food quality is good as terms of price

Really excellent and good. Behavior and cleanliness

I think check in and check out timings change for all customers. Morning 8 am it's not perfect timing for check out in hotel atlist all customers are not staying including me also. Otherwise it's good.

very good quality of room , and the service are also very good. ovarall very good hotel in malda .

Blankets are not usable requested for another one but not provided, can’t able to sleep last night.... very poor blanket and bathroom was not clean, I was late to check out 30 minutes and charged 200/- & asking to pay in their personal account not the business QR available right there.

Oky