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Sarbamangala Pally, Malda | 1.2 km drive to Malda Town Railway Station
114 Ratings, 51 Reviews
Last 10 Customer Ratings (Latest First)

Review Summary
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Guests appreciate the good location near the railway station and some find the staff's behavior commendable. However, many report issues like unclean rooms, poor hygiene, malfunctioning air conditioning, and inadequate service. The food quality is often criticized, with some mentioning it's below average. Overall, experiences vary widely with significant concerns about cleanliness and management's responsiveness.
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horriable booking experianc
property door found locked while checkin ; no1 respond to phone no as well as calling bell not operational. around 2 hour standing infront of the gate. Room provided was unhygenic and totally different with the pictures avail/shown in your app.
Room: Classic




Terrible Stay
Ac not working properly, Bathroom flush issue room, bed sheet, pillow cover not clean, even cockroaches are crawling nearby.
Room: Classic
Terrible Stay
Return
Room: Classic
Everything was below average
Everything was far below average, namely pillows, pillows cover, blanket cover, towel, room service.....
Room: Classic
Terrible Stay
Very poor experience. They have charge rs. 300 for early check in and gave me other room which i haven't paid for. Manager behavior was very poor
Room: Classic
Food & bheviour
Good food and good bheviour all staf
Room: Classic
booking for this hotel is useless
booking for this hotel is useless because after paying money for hotel also they asked extra money they say not to do payment. I m very disappointed with this hotel.
Room: Classic
Terrible Stay
dinner was denied by the hotel
Room: Classic
Horrible
Hotel has terrible service, manager is rude. He told us that he won't accept prepaid booking. The rooms were filthy, washrooms horrible, they were not even flushed. Bedsheets were dirty and had stains and were torn from places and it had nil room service.
Room: Classic
Terrible Stay
Does not exist. Please refund. Refund
Room: Classic
Good Stay
Good location and best part is that nearby station.
Room: Classic
Location is good
It is on the station road and we'll connected with 2 main points to reach highway and corners of city
Room: Classic
Not good
First they did not wanted to check in because make my trip give me huge discount and i pay low price. After calling mmt customer care they let us check in. Food not tasty but u can eat it. Staff behaviour was good in our stay time. Overall other than check in issue and food quality. All good.
Room: Classic
Food issue
Very poor and extra charges including
Room: Classic
Worst behavior from the hotel staff
I have booked this hotel through online and made my payment by online only but after reaching the hotel the reception guy ask me to pay more rs. 360 either or cancel your booking. I have tried to contact the customer support of did not succeed and lastly i had paid the asked amount in cash to them the food quality was worst too.
Room: Classic (2X)
Location
Location is good for those who want railway connectivity.
Room: Classic (2X)
Very bad hotel
Total waste of money broken bad ac not working dirty and broken bucket in bathroom and bathroom not clean only 2 pieces of bread and 1 omelette and 1 cup of tea as complimentary breakfast hotel stuff not good.
Room: Classic (2X)



Comfortable stay
Room is good. But bathroom is not so good.
Room: Classic (2X)
Review of hotel kshounish residency
Very bad behaviour of the staff
Room: Classic (2X)
Super Hotel O Kshounish Residency has replied on Thu Apr 28 03:00:02 IST 2022
Sorry for the hassle you faced, dibyendu das! we are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, krutika!
Most bad experiences in my life
Food below average, unhygienic terrible room, toilet, bed, blanket. You have booked for us a worst hotel. Disgusting.
Room: Classic (2X)
Super Hotel O Kshounish Residency has replied on Fri Apr 08 11:46:23 IST 2022
Hi, tapan! we are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time regards, amelia
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