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Review Of Hotel Station View Mughalsarai
Railway Colony, Mughal Sarai | 4 minutes walk to Dd Upadhyaya Jn Railway Station
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Average
161 Ratings, 67 Reviews
Last 10 Customer Ratings (Latest First)
- 3
- 1
- 3
- 2
- 3
- 3
- 1
- 1
- 1
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Positive first
1.0
Terrible Stay
tanish c.family with 1 kid
very unclean hotel smelling hotel don't booked this hotel
Room: Deluxe Room
2.0
Poor Stay
nayan k.
The bathroom was very bad and the sofa in the room was torn. There was no kitchen facility and the bathroom was not clean.
Room: Deluxe Room
1.0
Very bad experience
shashi b.business
Very bad, no cleanest, derty,bad smell, washroom wa derty , not a good behaviour by staff. Location is near by station but entrance is not good
Room: Deluxe Room
Hotel Station View Mughalsarai
Dear Mr. Bhushan, Thank you for taking the time to share your comments with us and for choosing ShriGo Hotels & Resorts as your accommodation choice. I am truly disheartened to note that our services don’t meet your expectations. Please share your experience with us , and I will directly address your feedback to take this up strongly with the team and avoid such recurrences in service. Please do accept my sincere apologies for the same. Thank you once again for your constructive comments. These will certainly enable us to improve the quality of our services to better meet the needs of our guests. We look forward to welcoming you again soon to ShriGo Hotels. With Best Regards, ShriGo Hotels & Resorts
1.0
Plz refund my amount
deepak k.family
Plz. Refund my amount, there is no. Light, no ac, poora room. Andhera raat bhar bahar baitha phir chala gaya
Room: Deluxe Room
Hotel Station View Mughalsarai
Dear Mr. Kumar Thank you for taking the time to share your comments with us and for choosing ShriGo Hotels & Resorts as your accommodation choice. I am truly disheartened to note that our services don’t meet your expectations. Please share your experience with us and I will directly address your feedback to take this up strongly with the team and avoid such recurrences in service. Please do accept my sincere apologies for the same. Thank you once again for your constructive comments. These will certainly enable us to improve the quality of our services to better meet the needs of our guests. We look forward to welcoming you again soon to ShriGo Hotels. With Best Regards, ShriGo Hotels & Resorts
2.0
Poor Stay
narender k.solo
It's very bad experience, Clothes are very dirty, bathroom cloth hanging bar not available and TV is not working in any room.
Room: Deluxe Room
Hotel Station View Mughalsarai
Dear Mr. Kumar Thank you for taking the time to share your comments with us and for choosing ShriGo Hotels & Resorts as your accommodation choice. I am truly disheartened to note that our services don’t meet your expectations. Please share your experience with us and I will directly address your feedback to take this up strongly with the team and avoid such recurrences in service. Please do accept my sincere apologies for the same. Thank you once again for your constructive comments. These will certainly enable us to improve the quality of our services to better meet the needs of our guests. We look forward to welcoming you again soon to ShriGo Hotels. With Best Regards, ShriGo Hotels & Resorts
1.0
worst Hotel in deendayal upadhyay
shivam.family
its very bad hotel I have seen in life first time. never go for this Hotel ekdm ganda badbudaar rooms hai
Room: Deluxe Room
Hotel Station View Mughalsarai
Dear Mr. Upadhyay, Thank you for taking the time to share your comments with us and for choosing ShriGo Hotels & Resorts as your accommodation choice. I am truly disheartened to note that our services don’t meet your expectations. Please share your experience with us and I will directly address your feedback to take this up strongly with the team and avoid such recurrences in service. Please do accept my sincere apologies for the same. Thank you once again for your constructive comments. These will certainly enable us to improve the quality of our services to better meet the needs of our guests. We look forward to welcoming you again soon to ShriGo Hotels. With Best Regards, ShriGo Hotels & Resorts
5.0
good rooms and food
abhishek m.couple
excellent rooms and good service hassel free check in once recommend to go there and enjoy romm amenities was nice live in peaceful quite good
Room: Deluxe Room
Hotel Station View Mughalsarai has replied on Mon Jun 30 13:36:40 IST 2025
Dear Mr. Mojumdar, Thank you for taking out your precious time to write wonderful feedback and for choosing to stay at ShriGo Hotels & Resorts. I am delighted to know that you enjoyed our service experience during your stay and our team ensured you were well taken care of. Your feedback is most indulging, as it is our endeavour to ensure that our guests have memorable experiences each time they stay with us. Thank you so much for your generous praise, and we hope to deliver more such experiences for you on your future visits to our hotel. With Best Regards, ShriGo Hotels & Resorts
4.0
Good Hotel
rubai g.family
I checked in at 3AM. I was in fear as all the hotels that i saw near me was locked . But thanks to this hotel . When i went near this hotel, a employee of the hotel was standing near the gate of the hotel. Thanks a lot to this hotel .
Room: Deluxe Room
Hotel Station View Mughalsarai has replied on Wed Aug 13 13:19:59 IST 2025
Dear Mr. Ganguly, It has been our great pleasure to welcome you at ShriGo Hotels & Resorts, and we are grateful to you for sharing your feedback on your recent stay with us. We are extremely concerned to learn of your experience during your stay and would like to apologize for any inconveniences that you may have experienced. I hope we will have the pleasure of welcoming you again to ShriGo Hotels, and rest assured we shall work harder next time to convert your experiences to the best. Our staff and we all look forward to welcoming you back in the near future, and thank you again for your support and recommendations to others. With Best Regards, ShriGo Hotels & Resorts
1.0
Worst ever stay booked via MMT
somsubhra d.
family with 1 kid
family with 1 kidThis hotel is absolutely a shocker - dirty pillows, unwashed bed linens, broken mugs in washrooms, dampened walls and the list goes on. We had a booking of 2 rooms for 5 adults and 1 child, and thereby were entitled for one extra mattress and two extra pillows, which even the reception staff agreed. However, while the mattress and a pillow were given to one room after repeated reminders, the extra pillow in the other room never arrived. Furthermore, one room was allotted next to their kitchen which was too stinky thus making the stay hell. It seems none of the hotel staff care about cleanliness and hygiene. They charge more for the packaged water bottles, and then again do not provide the quantity that is required. We got exactly half(4) the number we asked for(8), but the next day after checkout received a call for payment of 8, even though the 4 bottles were already paid for. The only positive for this hotel is its close proximity to the railway station - hardly 5 mins walk. Overall, the extreme unlivable conditions along with pathetically unprofessional staff make this property totally unworthy of the rates it charges.
Room: Deluxe Room
Hotel Station View Mughalsarai
Dear Mr. Das, Thank you for taking the time to share your comments with us and for choosing ShriGo Hotels & Resorts as your accommodation choice. I am truly disheartened to note that our services don’t meet your expectations. Please share your experience with us, and I will directly address your feedback to take this up strongly with the team and avoid such recurrences in service. Please do accept my sincere apologies for the same. Thank you once again for your constructive comments. These will certainly enable us to improve the quality of our services to better meet the needs of our guests. We look forward to welcoming you again soon to ShriGo Hotels. With Best Regards, ShriGo Hotels & Resorts
4.0
family
Good Stay
familyThe room was good and spacious, washroom was also good. And best is the location,vee near to station. Cleaniness can be improved slightly.
Room: Deluxe Room
Hotel Station View Mughalsarai has replied on Wed Aug 13 13:19:37 IST 2025
Dear Guest, It has been our great pleasure to welcome you at ShriGo Hotels & Resorts, and we are grateful to you for sharing your feedback on your recent stay with us. We are extremely concerned to learn of your experience during your stay and would like to apologize for any inconveniences that you may have experienced. I hope we will have the pleasure of welcoming you again to ShriGo Hotels, and rest assured we shall work harder next time to convert your experiences to the best. Our staff and we all look forward to welcoming you back in the near future, and thank you again for your support and recommendations to others. With Best Regards, ShriGo Hotels & Resorts
1.0
Terrible Stay
amit k.
The hotel is too bad, when i asked if geyser is there or not. He told that it's there. And giving lame excuses like it will take 1 hours to make warm water. They do not have geyser. No towel, soap and bucket. The waiter was also too rude and gave false claims about room service.
Room: Deluxe Room
Hotel Station View Mughalsarai
Dear Mr. Shaw, Thank you for taking the time to share your comments with us and for choosing ShriGo Hotels & Resorts as your accommodation choice. I am truly disheartened to note that our services don’t meet your expectations. Please share your experience with us , and I will directly address your feedback to take this up strongly with the team and avoid such recurrences in service. Please do accept my sincere apologies for the same. Thank you once again for your constructive comments. These will certainly enable us to improve the quality of our services to better meet the needs of our guests. We look forward to welcoming you again soon to ShriGo Hotels. With Best Regards, ShriGo Hotels & Resorts
2.0
Dirty and uncle a
dipayan m.family
Rooms are unclean, bathroom did not have a bolt, the bed is dirty. Even the lock in the room was broken. Because of the proximity to the station just stay if you have an early morning train to board from the station
Room: Deluxe Room
Hotel Station View Mughalsarai
Dear Mr. Majumdar, Thank you for taking the time to share your comments with us and for choosing ShriGo Hotels & Resorts as your accommodation choice. I am truly disheartened to note that our services don’t meet your expectations. Please share your experience with us and I will directly address your feedback to take this up strongly with the team and avoid such recurrences in service. Please do accept my sincere apologies for the same. Thank you once again for your constructive comments. These will certainly enable us to improve the quality of our services to better meet the needs of our guests. We look forward to welcoming you again soon to ShriGo Hotels. With Best Regards, ShriGo Hotels & Resorts
3.0
Average stay and nearby rail
jugal k.family
familyNo tv, old ac causing continuous sound, wifi not so good, no lift, bed cover, pillow are stained, no bucket in the bathroom, no room phone/intercom, but station is within walking distance
Room: Deluxe Room
Hotel Station View Mughalsarai
Dear Mr. Kar Thank you for taking the time to share your comments with us and for choosing ShriGo Hotels & Resorts as your accommodation choice. I am truly disheartened to note that our services don’t meet your expectations. Please share your experience with us and I will directly address your feedback to take this up strongly with the team and avoid such recurrences in service. Please do accept my sincere apologies for the same. Thank you once again for your constructive comments. These will certainly enable us to improve the quality of our services to better meet the needs of our guests. We look forward to welcoming you again soon to ShriGo Hotels. With Best Regards, ShriGo Hotels & Resorts
1.0
poor hygiene
neha t.family
Hotel room was very dirty. Nothing was provided in the bathroom. Poor response. Not even a water bottle was provided.
Room: Deluxe Room
Hotel Station View Mughalsarai
Dear Ms. Tiwari, Thank you for taking the time to share your comments with us and for choosing ShriGo Hotels & Resorts as your accommodation choice. I am truly disheartened to note that our services don’t meet your expectations. Please share your experience with us and I will directly address your feedback to take this up strongly with the team and avoid such recurrences in service. Please do accept my sincere apologies for the same. Thank you once again for your constructive comments. These will certainly enable us to improve the quality of our services to better meet the needs of our guests. We look forward to welcoming you again soon to ShriGo Hotels. With Best Regards, ShriGo Hotels & Resorts
1.0
Pathetic hotel
dina.solo
It’s a pathetic hotel. No housekeeping, no food available and service was also poor. I am surprised how this hotel is listed in make my trip portal
Room: Deluxe Room
Hotel Station View Mughalsarai
Dear Ms. Tiwari, Thank you for taking the time to share your comments with us and for choosing ShriGo Hotels & Resorts as your accommodation choice. I am truly disheartened to note that our services don’t meet your expectations. Please share your experience with us , and I will directly address your feedback to take this up strongly with the team and avoid such recurrences in service. Please do accept my sincere apologies for the same. Thank you once again for your constructive comments. These will certainly enable us to improve the quality of our services to better meet the needs of our guests. We look forward to welcoming you again soon to ShriGo Hotels. With Best Regards, ShriGo Hotels & Resorts
1.0
Refund my amount which i paid for this hotel
nitesh r.business
and my experienced was horrible. Teared towel, bedsheets with different colored spot, unhygienic bathroom spotted with condoms. No warm water for bath, broken chair in the room.
Room: Deluxe Room
Hotel Station View Mughalsarai
Dear Mr. Ranjan, Thank you for taking the time to share your comments with us and for choosing ShriGo Hotels & Resorts as your accommodation choice. I am truly disheartened to note that our services don’t meet your expectations. Please share your experience with us and I will directly address your feedback to take this up strongly with the team and avoid such recurrences in service. Please do accept my sincere apologies for the same. Thank you once again for your constructive comments. These will certainly enable us to improve the quality of our services to better meet the needs of our guests. We look forward to welcoming you again soon to ShriGo Hotels. With Best Regards, ShriGo Hotels & Resorts
3.0
Average Stay
naveen k.solo
As i want to inform you i am regularly traveling to different states please provide me good facilities of hotel
Room: Deluxe Room
Hotel Station View Mughalsarai has replied on Fri Sep 06 14:01:41 IST 2024
Dear Guest , Thank you for taking the time to share your comments with us and for choosing SHRIGO HOTELS & RESORTS as your accommodation choice. I am truly disheartened to note that our services doesn’t meet your expectations. Please share your experience with us at ****** and i will directly address your feedback to take this up strongly with the team and avoid such recurrences in service. Please do accept my sincere apologies for the same. Thank you once again for your constructive comments. These will certainly enable us to improve the quality of our services to better meet the needs of our guests. We look forward to welcoming you again soon to SHRIGO HOTELS. With Best Regards, ShriGo Hotels & Resorts
1.0
Very terrible stay
aryan k.family
Very terrible stay- Washroom and room is very Dirty&Smelly,flush is not ****** room spat is here and there, Staff and even receptionist is not responsive at all, Telephone is not working, AC is not working properly. Thier washroom seems like a publice washroom or I can say public washroom is better than these.
Room: Deluxe Room
Hotel Station View Mughalsarai
Dear Mr. Kumar, Thank you for taking the time to share your comments with us and for choosing ShriGo Hotels & Resorts as your accommodation choice. I am truly disheartened to note that our services don’t meet your expectations. Please share your experience with us, and I will directly address your feedback to take this up strongly with the team and avoid such recurrences in service. Please do accept my sincere apologies for the same. Thank you once again for your constructive comments. These will certainly enable us to improve the quality of our services to better meet the needs of our guests. We look forward to welcoming you again soon to ShriGo Hotels. With Best Regards, ShriGo Hotels & Resorts
2.0
Not satisfied with the service & amenitie
sujeet s.business
Found proprty using google map link provided by mmt. Waited around 15-20 minutes on reception as room was not ready. Power cut was also faced in night for around half an hour, seems like no power backup facility available in hotel. In bathrum cystern & jet was found faulty.
Room: Deluxe Room
Hotel Station View Mughalsarai has replied on Fri Sep 06 16:07:57 IST 2024
Dear Guest , Thank you for taking the time to share your comments with us and for choosing SHRIGO HOTELS & RESORTS as your accommodation choice. I am truly disheartened to note that our services doesn’t meet your expectations. Please do accept my sincere apologies for the same. Thank you once again for your constructive comments. These will certainly enable us to improve the quality of our services to better meet the needs of our guests. We look forward to welcoming you again soon to SHRIGO HOTELS. With Best Regards, ShriGo Hotels & Resorts
1.0
Dirty bedspreads and dirty rooms
sujit r.group
groupHad poor experience. Had booked 6 rooms, maximum rooms were smelly and bedspreads were dirty. Location wise it is okay, at a walkable distance from mughalsarai railway station, staffs were available during late night check in
Room: Deluxe Room
Hotel Station View Mughalsarai
Dear Mr. Rout, Thank you for taking the time to share your comments with us and for choosing ShriGo Hotels & Resorts as your accommodation choice. I am truly disheartened to note that our services don’t meet your expectations. Please share your experience with us, and I will directly address your feedback to take this up strongly with the team and avoid such recurrences in service. Please do accept my sincere apologies for the same. Thank you once again for your constructive comments. These will certainly enable us to improve the quality of our services to better meet the needs of our guests. We look forward to welcoming you again soon to ShriGo Hotels. With Best Regards, ShriGo Hotels & Resorts
